Question 1

Describe the five characteristics of creative people and organizations.

Accepted Answer

The five characteristics are c

Question 2

Creativity is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is a person who sees the need for and fights for productive change in an organization?

Accepted Answer

A)  A creative individual 
B)  A catalyst 
C)  An idea champion 
D)  A sponsor 
E)  A critic 
A)  A creative individual 
B)  A catalyst 
C)  An idea champion 
D)  A sponsor 
E)  A critic

Question 4

An OD specialist who contracts with an organization to facilitate change is called a(n) _____.

Accepted Answer

The answer of An OD specialist who contracts with an...

Question 5

CASE
Scenario - Jaimie Hall
The continuing development and improvement of computer information systems has made a powerful impression on Jaimie Hall, CEO of See-Saw City (SSC). The current computer system at SSC is seven years old, and while still highly useful and reliable, Jaimie is wondering if a new system would be more efficient and more useful. Jaimie recognized that some of her managers would prefer to keep the old system, while others have been requesting that the company update its information capability.
-Jaimie recognized that creativity is an essential ingredient in developing solutions to organizational problems. Which of the following is NOT a characteristic of a creative manager?

Accepted Answer

A)  Conceptual fluency and open mindedness 
B)  Originality 
C)  Focused approach 
D)  Commitment 
E)  All of these are characteristics. 
A)  Conceptual fluency and open mindedness 
B)  Originality 
C)  Focused approach 
D)  Commitment 
E)  All of these are characteristics.

Question 6

_____ symbolizes to all employees that the change is important for the organization.

Accepted Answer

Top manage

Question 7

A unit that is separate from the mainstream of the organization and is responsible for developing and initiating innovations is called a new-venture team.

Accepted Answer

A) True 
 B)False

Question 8

An example of an organizational would be:

Accepted Answer

A)  the switch to a new production method. 
B)  the decision to offer a new product line. 
C)  the introductions of a new pay for performance system. 
D)  all of these. 
E)  the switch to a new production method or the decision to offer a new product line. 
A)  the switch to a new production method. 
B)  the decision to offer a new product line. 
C)  the introductions of a new pay for performance system. 
D)  all of these. 
E)  the switch to a new production method or the decision to offer a new product line.

Question 9

TooEasy, Inc. is changing from a manual ordering system to a computer-based ordering system. As part of the implementation procedures, the company invests in detailed, comprehensive training classes. What approach to change implementation is TooEasy using?

Accepted Answer

A)  Communication and education 
B)  Top management support 
C)  Participation 
D)  Coercion 
E)  Negotiation 
A)  Communication and education 
B)  Top management support 
C)  Participation 
D)  Coercion 
E)  Negotiation

Question 10

_____ refers to innovations in products, services, or processes that radically change an industry's rules of the game for producers and consumers.

Accepted Answer

A)  Restructuring innovation 
B)  Trickle up innovation 
C)  Productive innovation 
D)  Disruptive innovation 
E)  Reverse innovation 
A)  Restructuring innovation 
B)  Trickle up innovation 
C)  Productive innovation 
D)  Disruptive innovation 
E)  Reverse innovation

Question 11

Describe the three innovative strategies for new products and technologies.

Accepted Answer

Exploration is the stage where ideas for

Question 12

Which of the following is(are) important role(s) to be played during the process of organizational change?

Accepted Answer

A)  The idea champion 
B)  The critic 
C)  The sponsor 
D)  Inventor 
E)  All of these 
A)  The idea champion 
B)  The critic 
C)  The sponsor 
D)  Inventor 
E)  All of these

Question 13

Two possible tactics for overcoming resistance to change are coercion and negotiation.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is an OD intervention technique in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent?

Accepted Answer

A)  Team building activities 
B)  Survey feedback activities 
C)  Intergroup activities 
D)  Process-consolidation activities 
E)  Symbiotic leadership activities 
A)  Team building activities 
B)  Survey feedback activities 
C)  Intergroup activities 
D)  Process-consolidation activities 
E)  Symbiotic leadership activities

Question 15

Which variation of new venture teams is described as a small separate, informal, highly autonomous, and often selective group that focuses on breakthrough ideas for the business?

Accepted Answer

A)  An idea champion 
B)  A sponsor 
C)  A new-venture team 
D)  A skunkwork 
E)  An inventor 
A)  An idea champion 
B)  A sponsor 
C)  A new-venture team 
D)  A skunkwork 
E)  An inventor

Question 16

The final step to be managed in the change process is:

Accepted Answer

A)  freezing 
B)  implementation 
C)  intervention 
D)  planning change 
E)  envisioning change 
A)  freezing 
B)  implementation 
C)  intervention 
D)  planning change 
E)  envisioning change

Question 17

A disparity between existing and desired performance levels is known as a(n) _____ .

Accepted Answer

The answer of A disparity between existing and desired performance...

Question 18

Name and briefly describe the four roles in championing an idea for organizational change.

Accepted Answer

The first role is the inventor, who deve

Question 19

A person who sees the need for and champions productive change within the organization is called an idea champion.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is the intervention stage of organization development in which individuals experiment with new workplace behavior?

Accepted Answer

A)  Refreezing 
B)  Restating 
C)  Unfreezing 
D)  Changing 
E)  Jumping 
A)  Refreezing 
B)  Restating 
C)  Unfreezing 
D)  Changing 
E)  Jumping

Describe the five characteristics of creative people and organizations.

Creativity is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

Which of the following is a person who sees the need for and fights for productive change in an organization?

An OD specialist who contracts with an organization to facilitate change is called a(n) _____.

_____ symbolizes to all employees that the change is important for the organization.

A unit that is separate from the mainstream of the organization and is responsible for developing and initiating innovations is called a new-venture team.

An example of an organizational would be:

TooEasy, Inc. is changing from a manual ordering system to a computer-based ordering system. As part of the implementation procedures, the company invests in detailed, comprehensive training classes. What approach to change implementation is TooEasy using?

_____ refers to innovations in products, services, or processes that radically change an industry's rules of the game for producers and consumers.

Describe the three innovative strategies for new products and technologies.

Which of the following is(are) important role(s) to be played during the process of organizational change?

Two possible tactics for overcoming resistance to change are coercion and negotiation.

Which of the following is an OD intervention technique in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent?

Which variation of new venture teams is described as a small separate, informal, highly autonomous, and often selective group that focuses on breakthrough ideas for the business?

The final step to be managed in the change process is:

A disparity between existing and desired performance levels is known as a(n) _____ .

Name and briefly describe the four roles in championing an idea for organizational change.

A person who sees the need for and champions productive change within the organization is called an idea champion.

Which of the following is the intervention stage of organization development in which individuals experiment with new workplace behavior?

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 11: Managing Change and Innovation

Describe the five characteristics of creative people and organizations.

Creativity is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

Which of the following is a person who sees the need for and fights for productive change in an organization?

An OD specialist who contracts with an organization to facilitate change is called a(n) _____.

_____ symbolizes to all employees that the change is important for the organization.

A unit that is separate from the mainstream of the organization and is responsible for developing and initiating innovations is called a new-venture team.

An example of an organizational would be:

TooEasy, Inc. is changing from a manual ordering system to a computer-based ordering system. As part of the implementation procedures, the company invests in detailed, comprehensive training classes. What approach to change implementation is TooEasy using?

_____ refers to innovations in products, services, or processes that radically change an industry's rules of the game for producers and consumers.

Describe the three innovative strategies for new products and technologies.

Which of the following is(are) important role(s) to be played during the process of organizational change?

Two possible tactics for overcoming resistance to change are coercion and negotiation.

Which of the following is an OD intervention technique in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent?

Which variation of new venture teams is described as a small separate, informal, highly autonomous, and often selective group that focuses on breakthrough ideas for the business?

The final step to be managed in the change process is:

A disparity between existing and desired performance levels is known as a(n) _____ .

Name and briefly describe the four roles in championing an idea for organizational change.

A person who sees the need for and champions productive change within the organization is called an idea champion.

Which of the following is the intervention stage of organization development in which individuals experiment with new workplace behavior?

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters