Question 1

The process of determining the value of jobs within an organization through an examination of job content refers to job evaluation.

Accepted Answer

A) True 
 B)False

Question 2

The term _____ refers to activities undertaken to attract, develop, and maintain an effective workforce within an organization.

Accepted Answer

human reso

Question 3

_____ show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

Accepted Answer

Wage and s

Question 4

Artie's Pretzels is a small but well-known company that receives thousands of job applications every year, though it only fills about 50 positions annually. Company managers have learned that Artie's human resource practices are one of the driving factors that attract potential employees. Artie's Pretzels is an example of a(n) _____.

Accepted Answer

A)  contingency employer 
B)  employer of options 
C)  employer of choice 
D)  Employer of necessity 
E)  telecommuter-friendly employer 
A)  contingency employer 
B)  employer of options 
C)  employer of choice 
D)  Employer of necessity 
E)  telecommuter-friendly employer

Question 5

A(n) ___________ is an arrangement whereby a student exchanges free or low-cost labor for the opportunity to explore a new field or gain valuable work experience in a particular field.

Accepted Answer

A)  realistic job preview 
B)  job assessment 
C)  internship 
D)  job analysis 
E)  acquisition 
A)  realistic job preview 
B)  job assessment 
C)  internship 
D)  job analysis 
E)  acquisition

Question 6

Explain the purpose of the selection process and identify four of the most frequently used selection devices.

Accepted Answer

The purpose of the selection process is

Question 7

Blayne is interviewing for an IT specialist position at a technology firm. His interviewer informs him that he will ask him a series of standardized questions that are being asked of every applicant interviewing for the same position. This can best be described as what type of interview?

Accepted Answer

A)  Nondirective interview 
B)  Structured interview 
C)  Panel interview 
D)  Biographical interview 
E)  Situational interview 
A)  Nondirective interview 
B)  Structured interview 
C)  Panel interview 
D)  Biographical interview 
E)  Situational interview

Question 8

According to MANAGER'S SHOPTALK in chapter 12, which of the following would improve your chances of getting the job?

Accepted Answer

A)  Talking too much 
B)  Turning questions into conversations 
C)  Failing to effectively close 
D)  Stretching the truth 
E)  Making a fashion statement 
A)  Talking too much 
B)  Turning questions into conversations 
C)  Failing to effectively close 
D)  Stretching the truth 
E)  Making a fashion statement

Question 9

Training is typically used to refer to teaching people how to perform tasks related to their present jobs, while development means teaching people broader skills that are not only useful in their present jobs but also prepare them for greater responsibilities in future jobs.

Accepted Answer

A) True 
 B)False

Question 10

With the _____, the organization and the individual attempt to match the needs, interests, and values that they offer each other.

Accepted Answer

The answer of With the _____, the organization and the...

Question 11

At GoodSpeak Telecommunications, employees receive a cash bonus when they submit names of people who subsequently accept employment with the company. This is an example of which innovation in recruiting?

Accepted Answer

A)  Trade group networking 
B)  Social networking 
C)  Employee referral 
D)  Cold call recruiting 
E)  Geographic networking 
A)  Trade group networking 
B)  Social networking 
C)  Employee referral 
D)  Cold call recruiting 
E)  Geographic networking

Question 12

Competency-based pay systems are also called skill-based pay systems.

Accepted Answer

A) True 
 B)False

Question 13

Conolly Company uses internal recruiting whenever possible. This practice:

Accepted Answer

A)  costs more than external recruiting. 
B)  decreases employee satisfaction. 
C)  generates increased employee commitment. 
D)  demotivates existing employee given limited socializing opportunities. 
E)  gives employees an upper hand in negotiations. 
A)  costs more than external recruiting. 
B)  decreases employee satisfaction. 
C)  generates increased employee commitment. 
D)  demotivates existing employee given limited socializing opportunities. 
E)  gives employees an upper hand in negotiations.

Question 14

CASE
Scenario - Gregory Trout
Gregory Trout has just received a memo explaining that because of his department's success with the newly developed Trout, Inc., that his request for three new employees has been approved. Gregory now faces the challenge of working with the areas of human resource management in recruiting, selecting, training and maintaining effective employees.
-When making a performance evaluation, which of the following suggestions would NOT help Gregory?

Accepted Answer

A)  Be personally knowledgeable about the employee's job and performance levels. 
B)  Be prepared to tell and sell his view to the employee when necessary. 
C)  Give more frequent feedback to newer employees. 
D)  All of these suggestions would be helpful. 
A)  Be personally knowledgeable about the employee's job and performance levels. 
B)  Be prepared to tell and sell his view to the employee when necessary. 
C)  Give more frequent feedback to newer employees. 
D)  All of these suggestions would be helpful.

Question 15

An exit interview is an interview conducted with departing employees to determine the reasons for their termination.

Accepted Answer

A) True 
 B)False

Question 16

The Civil Rights Act of 1964 created the Equal Employment Opportunity Commission.

Accepted Answer

A) True 
 B)False

Question 17

All of the following are goals of human resource management EXCEPT :

Accepted Answer

A)  finding the right people for the job. 
B)  managing talent so people achieve their potential. 
C)  maintaining an effective work force. 
D)  turning over an effective workforce. 
E)  both attracting an effective work force and maintaining an effective work force. 
A)  finding the right people for the job. 
B)  managing talent so people achieve their potential. 
C)  maintaining an effective work force. 
D)  turning over an effective workforce. 
E)  both attracting an effective work force and maintaining an effective work force.

Question 18

What are some innovative approaches that managers can use to recruit the right people?

Accepted Answer

· Use of social media
· Referr

Question 19

A type of training in which an experienced employee "adopts" a new employee to teach him or her how to perform job duties is known as on-the-job training.

Accepted Answer

A) True 
 B)False

Question 20

_____ are people who work for an organization, but not on a permanent or full-time basis.

Accepted Answer

The answer of _____ are people who work for an...

The process of determining the value of jobs within an organization through an examination of job content refers to job evaluation.

The term _____ refers to activities undertaken to attract, develop, and maintain an effective workforce within an organization.

_____ show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

A(n) ___________ is an arrangement whereby a student exchanges free or low-cost labor for the opportunity to explore a new field or gain valuable work experience in a particular field.

Explain the purpose of the selection process and identify four of the most frequently used selection devices.

Blayne is interviewing for an IT specialist position at a technology firm. His interviewer informs him that he will ask him a series of standardized questions that are being asked of every applicant interviewing for the same position. This can best be described as what type of interview?

According to MANAGER'S SHOPTALK in chapter 12, which of the following would improve your chances of getting the job?

Training is typically used to refer to teaching people how to perform tasks related to their present jobs, while development means teaching people broader skills that are not only useful in their present jobs but also prepare them for greater responsibilities in future jobs.

With the _____, the organization and the individual attempt to match the needs, interests, and values that they offer each other.

At GoodSpeak Telecommunications, employees receive a cash bonus when they submit names of people who subsequently accept employment with the company. This is an example of which innovation in recruiting?

Competency-based pay systems are also called skill-based pay systems.

Conolly Company uses internal recruiting whenever possible. This practice:

An exit interview is an interview conducted with departing employees to determine the reasons for their termination.

The Civil Rights Act of 1964 created the Equal Employment Opportunity Commission.

All of the following are goals of human resource management EXCEPT :

What are some innovative approaches that managers can use to recruit the right people?

A type of training in which an experienced employee "adopts" a new employee to teach him or her how to perform job duties is known as on-the-job training.

_____ are people who work for an organization, but not on a permanent or full-time basis.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 12: Managing Human Resources

The process of determining the value of jobs within an organization through an examination of job content refers to job evaluation.

The term _____ refers to activities undertaken to attract, develop, and maintain an effective workforce within an organization.

_____ show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

A(n) ___________ is an arrangement whereby a student exchanges free or low-cost labor for the opportunity to explore a new field or gain valuable work experience in a particular field.

Explain the purpose of the selection process and identify four of the most frequently used selection devices.

Blayne is interviewing for an IT specialist position at a technology firm. His interviewer informs him that he will ask him a series of standardized questions that are being asked of every applicant interviewing for the same position. This can best be described as what type of interview?

According to MANAGER'S SHOPTALK in chapter 12, which of the following would improve your chances of getting the job?

Training is typically used to refer to teaching people how to perform tasks related to their present jobs, while development means teaching people broader skills that are not only useful in their present jobs but also prepare them for greater responsibilities in future jobs.

With the _____, the organization and the individual attempt to match the needs, interests, and values that they offer each other.

At GoodSpeak Telecommunications, employees receive a cash bonus when they submit names of people who subsequently accept employment with the company. This is an example of which innovation in recruiting?

Competency-based pay systems are also called skill-based pay systems.

Conolly Company uses internal recruiting whenever possible. This practice:

An exit interview is an interview conducted with departing employees to determine the reasons for their termination.

The Civil Rights Act of 1964 created the Equal Employment Opportunity Commission.

All of the following are goals of human resource management EXCEPT :

What are some innovative approaches that managers can use to recruit the right people?

A type of training in which an experienced employee "adopts" a new employee to teach him or her how to perform job duties is known as on-the-job training.

_____ are people who work for an organization, but not on a permanent or full-time basis.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters