Question 1

_____ is the second step in attracting individuals who show signs of becoming valued, productive, and satisfied employees.

Accepted Answer

A)  Selecting the candidate 
B)  Choosing recruiting procedures 
C)  Applying the matching model 
D)  Human resource planning 
E)  Initiating change 
A)  Selecting the candidate 
B)  Choosing recruiting procedures 
C)  Applying the matching model 
D)  Human resource planning 
E)  Initiating change

Question 2

_____ is incentive pay that ties at least part of compensation to employee effort and performance.

Accepted Answer

The answer of _____ is incentive pay that ties at...

Question 3

A policy requiring employers to take positive steps to guarantee equal employment opportunities for people within protected groups is known as _____.

Accepted Answer

The answer of A policy requiring employers to take positive...

Question 4

The economic value of the knowledge, experience, skills, and capabilities of employees refers to personal capital.

Accepted Answer

A) True 
 B)False

Question 5

While on a job interview for an administrative position at a university, Alyssa was asked to respond to simulated memos and emails that are similar to those she would address if she was in that position. This is an example of a(n) _____.

Accepted Answer

A)  cognitive ability test 
B)  performance review 
C)  360 degree feedback test 
D)  work sample test 
E)  assessment center 
A)  cognitive ability test 
B)  performance review 
C)  360 degree feedback test 
D)  work sample test 
E)  assessment center

Question 6

Sandra, a human resources manager at an advertising firm, is currently in the process of determining the value and worth of advertising executive positions within the agency. This is referred to as _____.

Accepted Answer

A)  compensation 
B)  rightsizing 
C)  wage and salary surveying 
D)  incentive pay 
E)  job evaluation 
A)  compensation 
B)  rightsizing 
C)  wage and salary surveying 
D)  incentive pay 
E)  job evaluation

Question 7

While interviews are _____, they are generally _____ predictors of subsequent job performance.

Accepted Answer

A)  rarely used, not valid 
B)  widely used, not valid 
C)  rarely used, excellent 
D)  widely used, valid 
E)  painful, excellent 
A)  rarely used, not valid 
B)  widely used, not valid 
C)  rarely used, excellent 
D)  widely used, valid 
E)  painful, excellent

Question 8

Exit interviews are valuable HR tools only if the departing employee leaves voluntarily.

Accepted Answer

A) True 
 B)False

Question 9

CASE
Scenario - Gregory Trout
Gregory Trout has just received a memo explaining that because of his department's success with the newly developed Trout, Inc., that his request for three new employees has been approved. Gregory now faces the challenge of working with the areas of human resource management in recruiting, selecting, training and maintaining effective employees.
-To select high-potential individuals for management positions, what is the best selection device that Gregory could use?

Accepted Answer

A)  Interview. 
B)  Employment test. 
C)  Assessment center. 
D)  Job application form. 
E)  None of these are essential. 
A)  Interview. 
B)  Employment test. 
C)  Assessment center. 
D)  Job application form. 
E)  None of these are essential.

Question 10

With _____, compensation is linked to the specific tasks that an employee performs.

Accepted Answer

A)  skill-based pay 
B)  incentive pay 
C)  job-based pay 
D)  salary 
E)  competency-based pay 
A)  skill-based pay 
B)  incentive pay 
C)  job-based pay 
D)  salary 
E)  competency-based pay

Question 11

The process of observing and evaluating an employee's performance, recording the assessment, and providing feedback to the employee is referred to as:

Accepted Answer

A)  orientation training. 
B)  classroom training. 
C)  a paper-and-pencil test. 
D)  performance appraisal. 
E)  none of these. 
A)  orientation training. 
B)  classroom training. 
C)  a paper-and-pencil test. 
D)  performance appraisal. 
E)  none of these.

Question 12

One of the newest ways of gauging whether a candidate is right for the company is by checking:

Accepted Answer

A)  previous places of employment. 
B)  with references. 
C)  trial employment period. 
D)  aptitude tests. 
E)  social networking sites. 
A)  previous places of employment. 
B)  with references. 
C)  trial employment period. 
D)  aptitude tests. 
E)  social networking sites.

Question 13

The set of activities that are undertaken to attract, develop, and maintain an effective work force refers to human resource management.

Accepted Answer

A) True 
 B)False

Question 14

Rock Bottom, Inc. (RBI) has a relatively high turnover rate among its new employees. Recently, the human resource department conducted a series of interviews with employees who were choosing to leave RBI after a short period of time. It was concluded that unmet expectations were the primary reason these people were leaving so soon. RBI can begin to solve this problem by emphasizing:

Accepted Answer

A)  external recruiting. 
B)  affirmative action. 
C)  better training and development. 
D)  the use of realistic job previews. 
E)  employment-at-will. 
A)  external recruiting. 
B)  affirmative action. 
C)  better training and development. 
D)  the use of realistic job previews. 
E)  employment-at-will.

Question 15

All of the following are questions relevant to human resource planning EXCEPT:

Accepted Answer

A)  "What is the current turnover rate?" 
B)  "What is the volume of business expected to be over the next five years?" 
C)  "What was the volume of business over the past five years?" 
D)  "How will new technology affect the organization?" 
E)  All of these are relevant questions for human resource planning. 
A)  "What is the current turnover rate?" 
B)  "What is the volume of business expected to be over the next five years?" 
C)  "What was the volume of business over the past five years?" 
D)  "How will new technology affect the organization?" 
E)  All of these are relevant questions for human resource planning.

Question 16

A(n) _____ typically lists job duties as well as desirable qualifications for a particular job.

Accepted Answer

The answer of A(n) _____ typically lists job duties as...

Question 17

Which of the following refers to all monetary payments and all goods or commodities used in lieu of money to reward employees?

Accepted Answer

A)  Bonus 
B)  Compensation 
C)  Wages 
D)  Incentive Pay 
E)  Point System 
A)  Bonus 
B)  Compensation 
C)  Wages 
D)  Incentive Pay 
E)  Point System

Question 18

In _____, an experienced manager shows a new employee how to perform job duties.

Accepted Answer

A)  on-the-job training 
B)  classroom training 
C)  orientation training 
D)  computer-assisted instruction 
E)  realistic job previews 
A)  on-the-job training 
B)  classroom training 
C)  orientation training 
D)  computer-assisted instruction 
E)  realistic job previews

Question 19

BARS stand for Behaviorally Administered Rating Scale and is used to measure performance evaluation errors.

Accepted Answer

A) True 
 B)False

Question 20

Wage and salary surveys show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

Accepted Answer

A) True 
 B)False

_____ is the second step in attracting individuals who show signs of becoming valued, productive, and satisfied employees.

_____ is incentive pay that ties at least part of compensation to employee effort and performance.

A policy requiring employers to take positive steps to guarantee equal employment opportunities for people within protected groups is known as _____.

The economic value of the knowledge, experience, skills, and capabilities of employees refers to personal capital.

While on a job interview for an administrative position at a university, Alyssa was asked to respond to simulated memos and emails that are similar to those she would address if she was in that position. This is an example of a(n) _____.

Sandra, a human resources manager at an advertising firm, is currently in the process of determining the value and worth of advertising executive positions within the agency. This is referred to as _____.

While interviews are _, they are generally _ predictors of subsequent job performance.

Exit interviews are valuable HR tools only if the departing employee leaves voluntarily.

With _____, compensation is linked to the specific tasks that an employee performs.

The process of observing and evaluating an employee's performance, recording the assessment, and providing feedback to the employee is referred to as:

One of the newest ways of gauging whether a candidate is right for the company is by checking:

The set of activities that are undertaken to attract, develop, and maintain an effective work force refers to human resource management.

All of the following are questions relevant to human resource planning EXCEPT:

A(n) _____ typically lists job duties as well as desirable qualifications for a particular job.

Which of the following refers to all monetary payments and all goods or commodities used in lieu of money to reward employees?

In _____, an experienced manager shows a new employee how to perform job duties.

BARS stand for Behaviorally Administered Rating Scale and is used to measure performance evaluation errors.

Wage and salary surveys show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 12: Managing Human Resources

_____ is the second step in attracting individuals who show signs of becoming valued, productive, and satisfied employees.

_____ is incentive pay that ties at least part of compensation to employee effort and performance.

A policy requiring employers to take positive steps to guarantee equal employment opportunities for people within protected groups is known as _____.

The economic value of the knowledge, experience, skills, and capabilities of employees refers to personal capital.

While on a job interview for an administrative position at a university, Alyssa was asked to respond to simulated memos and emails that are similar to those she would address if she was in that position. This is an example of a(n) _____.

Sandra, a human resources manager at an advertising firm, is currently in the process of determining the value and worth of advertising executive positions within the agency. This is referred to as _____.

While interviews are _____, they are generally _____ predictors of subsequent job performance.

Exit interviews are valuable HR tools only if the departing employee leaves voluntarily.

With _____, compensation is linked to the specific tasks that an employee performs.

The process of observing and evaluating an employee's performance, recording the assessment, and providing feedback to the employee is referred to as:

One of the newest ways of gauging whether a candidate is right for the company is by checking:

The set of activities that are undertaken to attract, develop, and maintain an effective work force refers to human resource management.

All of the following are questions relevant to human resource planning EXCEPT:

A(n) _____ typically lists job duties as well as desirable qualifications for a particular job.

Which of the following refers to all monetary payments and all goods or commodities used in lieu of money to reward employees?

In _____, an experienced manager shows a new employee how to perform job duties.

BARS stand for Behaviorally Administered Rating Scale and is used to measure performance evaluation errors.

Wage and salary surveys show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

While interviews are _, they are generally _ predictors of subsequent job performance.