Exam 12: Managing Human Resources

The _____ is developed from critical incidents pertaining to job performance. Each job performance scale is anchored with specific behavioral statements that describe varying degrees of performance.

Affirmative action requires that an employer take positive steps to guarantee promotion from within.

Which of the following is a process that uses multiple raters, including self-rating, to appraise employee performance and guide development?

Jenna has been given the assignment of determining how many new tellers her bank will need to hire over the next five years. Which of the following questions is irrelevant to her task?

Which of the following created the Equal Employment Opportunity Commission?

The most common form of formal corporate training is:

Skill-based pay means linking compensation to the specific tasks an employee performs.

List the three most common types of employment tests that organizations may use to select employees.

Fortunately, today, part-time and temporary workers are not often used by most companies.

Human resource specialists, with the matching model, exploit the newly hired employees.

In _____, an experienced employee is asked to take a new employee "under his or her wing" and show the newcomer how to perform job duties.

The systematic process of gathering and interpreting information about essential duties refers to _____.

_____ requires the applicant to play the role of a manager who must decide how to respond to ten memos in his or her in-basket within a two-hour period.

All managers are involved in human resource management.

Job evaluation comprises the steps of observing and assessing employee performance, recording the assessment, and providing feedback to the employee.

The term _____ refers to (1) all monetary payments and (2) all goods or commodities used in lieu of money to reward employees.

Today, more than ever, strategic decisions are related to human resource considerations. Which of the following refers to the economic value of the knowledge, experience, skills, and capabilities of employees?

Recruiting and selecting employees involves which human resource management goal?

CASE Scenario - Gregory Trout Gregory Trout has just received a memo explaining that because of his department's success with the newly developed Trout, Inc., that his request for three new employees has been approved. Gregory now faces the challenge of working with the areas of human resource management in recruiting, selecting, training and maintaining effective employees. -In training employees for the new positions, Gregory will apply which human resource management goal?

One of the most dangerous performance evaluation errors is _____, which places an employee into a class or category based on one or a few traits or characteristics.