Exam 12: Managing Human Resources

CASE Scenario - Gregory Trout Gregory Trout has just received a memo explaining that because of his department's success with the newly developed Trout, Inc., that his request for three new employees has been approved. Gregory now faces the challenge of working with the areas of human resource management in recruiting, selecting, training and maintaining effective employees. -In recruiting and selecting employees for the new positions, Gregory will apply which human resource management goal?

A(n) _____ is an in-house training and education facility that offers broad-based learning opportunities for employees.

A key element of the strategic approach to human resource management argues that human resource management is NOT a matching process and managers should avoid attempts to match or integrate employees to organization's strategy and goals.

Which of the following performance appraisal methods essentially evaluates employees by pitting them against one another?

The first three steps involved in attracting an effective work force are HR planning, choosing recruiting sources, and selecting the candidate.

Which of the following refers to the process of determining the skills, abilities, and other attributes a person needs to perform a particular job?

Assessment centers are normally located in a firm's accounting department and have the responsibility of assessing other departments for the costs involved with human resource management.

_____ is a listing of job duties and desirable qualifications for a particular job.

People who work for an organization, but not on a permanent or full-time basis are called "employees of choice."

_____ refers to the economic value of the knowledge, experience, skills, and capabilities of employees.

_____ is the hiring or promoting of applicants based on criteria that are not job relevant.

Which of the following is a key performance driver that is tied to human capital investments?

A written test designed to measure a particular attribute such as intelligence or aptitude is called an employment test.

Recruiting methods that are used to promote the hiring, development, and retention of "protected groups" are examples of:

_____ means using computers and telecommunications equipment to perform work from home or another remote location.

Recruiters are now viewing the profiles and pictures of candidates on social networking sites such as Facebook.

Which of the following is true of panel interviews?

List the four steps in attracting an effective workforce.

Define discrimination and affirmative action.

_____ has led to the elimination of many positions in organizations.