Exam 12: Managing Human Resources

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A process that uses multiple raters including self-rating, to appraise employee performance and guide development is called _____.

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The forecasting of human resource needs and the projected matching of individuals with expected job vacancies is referred to as human resource _____.

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Human resource planning refers to the forecasting of human resource needs and the projected matching of individuals with expected job vacancies.

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Family and Medical Leave Act require employers to provide up to _____ weeks unpaid leave for childbirth, adoption, or family emergencies.

(Multiple Choice)
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Job description is the process of determining the skills, abilities, and other attributes a person needs to perform a particular job.

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_____ is developed from critical incidents relating to job performance.

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The hiring of applicants based on criteria that are not job-related is called:

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Describe how to maintain an effective workforce.

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Explain the appraisal process known as "360-degree feedback."

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What are the three primary goals of human resource management (HRM)?

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_____ occurs when an employee receives the same rating on all dimensions even if his or her performance is good on some dimensions and poor on others.

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The _____ outlines the knowledge, skills, education, physical abilities, and other characteristics needed to adequately perform the job.

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Which of the following is inappropriate to ask on an employment application?

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_____ is the process of determining the value of jobs within an organization through an examination of job content.

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Which of the following means using computers and telecommunications equipment to do work without going to an office?

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_____ is defined as activities or practices that define the characteristics of applicants to whom selection procedures are ultimately applied.

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Which are used to help determine why employees are leaving their jobs?

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In the _____ process, employers attempt to determine the skills, abilities, and other attributes a person needs to perform a particular job.

(Short Answer)
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_____ comprises the steps of observing and assessing employee performance, recording and assessment, and providing feedback to the employee.

(Short Answer)
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An in-house training and education facility that offers broad-based learning opportunities for employees refers to on-the-job training.

(True/False)
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