Exam 13: Exploring Disciplines and Concepts in Corporate Communication and Reputation Management

What is the role of stories in the context of organizations?

The corporate identity mix includes the company's vision, financial success, and brand architecture.

Calculative approach is based on the exchange approach to studying commitment.

Urgency and legitimacy of stakeholder claims can serve as a useful criterion of stakeholders' segmentation.

Which skills are important in relation to the management as a narrator of corporate stories?

The RQ model is an example of an overall reputation measurement model.

Evaluate the role of employees in relation to the implementation of CSR.

How would you define the main contribution of Boorstin's image theory and what were its implications for further research on corporate image?

Individuals describe people or companies by either using mainly identity characteristics or by primarily using determinants of identity traits.

Corporate image is stable and unchangeable.

In general, organizational changes usually mean stress and uncertainty for its participants.

Consumers without knowledge of a certain company cannot form a corporate image of the same company.

Storytelling can be used to achieve change in organizations.

What type of structure of corporate brand presents corporate brand in its purest form?

Discuss the role of employees in relation to social responsibility communication.

Corporate identity can be defined as a mix of actual characteristics of a specific corpus that add to its uniqueness.

Explain the importance of consumer identification with a brand from the perspective of consumers and organizations.

Corporate communication should be understood as one of the disciplines dealing with organizational communications, such as business or management communication.

Critically evaluate the value of different models for reputation measurement.

All publics can also take on the role of company's stakeholders.