Exam 13: Exploring Disciplines and Concepts in Corporate Communication and Reputation Management

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The cobweb method is useful when the management is looking for appropriate identities.

(True/False)
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At a specific point in time only one corporate story can exist.

(True/False)
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The 'feeling' of organizational identity influences the commitment of members of the organization.

(True/False)
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Since corporate identification is more important for company's success, companies should express it more clearly that group identification.

(True/False)
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The aim of branding is to develop such human resources (employees) who are committed to the values and objectives of the organization.

(True/False)
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Under which circumstances does a company usually decide to revitalize its visual appearance?

(Short Answer)
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In general, a manager's popularity can be taken as an index of his or her reputation.

(True/False)
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Corporate reputation does not vary across different stakeholder groups.

(True/False)
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The concept of social responsibility applies only to companies.

(True/False)
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Why is a distinction between group and corporate identification significant?

(Short Answer)
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Company's CSR reports should include information on its positive and negative effects on the environment and society.

(True/False)
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Corporate visual identity elements function as a signature of the company in all its communications.

(True/False)
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Corporate stories can act as a source of a company's unique attributes.

(True/False)
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Companies cannot influence organic (informal information), but can have an effect on stimulated (informal) information.

(True/False)
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Essentially, the organizational identification is a process oriented towards external stakeholders.

(True/False)
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When companies manage a great number of brands and do not call attention to themselves we talk about 'a brand of house'.

(True/False)
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Framing determines the context of a story and thus affects our understanding of the story.

(True/False)
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Define the step-by-step process of corporate rebranding following the classical steps for marketing planning and discuss the principles that the process of rebranding must follow.

(Essay)
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The Latin model is characterized by the explicit approach to CSR.

(True/False)
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Reputation is a source of company's competitive advantage.

(True/False)
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