Exam 13: Exploring Disciplines and Concepts in Corporate Communication and Reputation Management

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What are the main objectives of corporate advertising?

(Short Answer)
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Transparency is an important component of CSR communication.

(True/False)
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Corporate stories are powerful tools for communicating changes.

(True/False)
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Visual identity is a visual statement from a company to its environment concerned with how the company sees itself and not with how it is perceived by others.

(True/False)
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An individual can only identify with an organization if he/she has a physical type of membership in an organization.

(True/False)
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The organizational reality is determined by stories.

(True/False)
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Brand architecture expresses the relationships and hierarchy among individual strategic units of an organization.

(True/False)
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Corporate communication usually takes over the task of coordination of brand architecture.

(True/False)
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Internal branding encompasses activities that are aimed at getting consumers to accept the attributes of the corporate brand on rational and emotional level.

(True/False)
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Company's characteristics, such as size, branch, products/services, and employees, represent one determinant of corporate image.

(True/False)
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By using corporate advertising a company can present its corporate story.

(True/False)
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Changes cannot be implemented without communication.

(True/False)
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Employees' perceptions of their company's social responsibility and perceptions of the company's external social responsibility (communication) among the external audiences are interrelated.

(True/False)
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Which of the following elements does not act as a dimension of brand architecture?

(Multiple Choice)
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Visual identity elements should never be modified or changed completely.

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Programmes of internal branding help companies to construct organizational identity.

(True/False)
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Concrete characteristics, consistency between employees, and the organization and corporate image are three major components of corporate identity.

(True/False)
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Corporate brand can be understood as the 'face of the organization'.

(True/False)
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Corporate story does not need to be based on realistic facts.

(True/False)
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The role of the corporate story is to point out personal benefits that individuals will gain with the internalization of changes.

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