Exam 12: Managing Human Resources

The value of __________ is to provide an inexpensive way to learn about pockets of dissatisfaction within the organization and hence find ways to reduce future turnover.

__________ requires that an employer take positive steps to guarantee equal employment opportunities for people within protected groups.

HiTech Electronics uses a single-day hiring process for entry-level engineers and programmers. Which innovative human resource practice does HiTech use?

Which of the following is not appropriate to ask on employee applications and during interviews?

Blind hiring focuses managers on an applicant's educational credentials, appearance, or prior experience rather than job skills and performance.

__________ refers to the economic value of the combined knowledge, experience, skills, and capabilities of employees.

Title VII of the Civil Rights Act prohibits discrimination in employment on the basis of all of the following except:

BARS stands for Behaviorally Administered Rating Scale and is used to measure performance evaluation errors.

When implemented well, on-the-job training is considered the fastest and most effective means of facilitating learning in the workplace.

In utilizing the matching model of employee selection, the organization offers __________ and the employee offers __________.

Which of the following federal laws establishes mandatory safety and health standards in organizations?

One of the newest ways of gauging whether a candidate is right for the company is:

A(n) __________ outlines the knowledge, skills, education, physical abilities, and other characteristics needed to perform a specific job adequately.

Exit interviews are a valuable human resource managementtool only if the departing employee leaves voluntarily.

Amanda recently arranged for her company to give away copies of the online game they produce at a video-gaming conference. Her goal was to help potential recruits know more about her company and to promote the company as a highly desirable place to work. Amanda was involved in:

Challenging assignments and creative development opportunities are part of the new social contract between employees and employers.

What type of interview permits the applicant to talk freely with minimal interruption in an attempt to bring to light information, attitudes, and behavioral characteristics that might not come out otherwise?

Greene, Inc. requires that all managers undergo gender sensitivity training with the intent of eliminating gender stereotypes in the organization. This is an example of:

It is illegal to ask about a job applicant's ethnicity during a job interview.

A type of rating error that occurs when a manager gives an employee the same rating on all dimensions, even if his or her performance is good on some dimensions and poor on others, refers to the halo effect.