Exam 12: Managing Human Resources

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An exit interview is an interview conducted with departing employees to determine why they are leaving the company.

(True/False)
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__________ occurs when hiring and promotion decisions are made based on criteria that are not job-relevant.

(Short Answer)
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Which of the following is a disadvantage of job-based pay?

(Multiple Choice)
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__________, also called incentive pay, means tying at least part of compensation to employee effort and performance.

(Short Answer)
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The __________ occurs when a manager gives an employee the same rating on all dimensions, even if his or her performance is good on some dimensions and poor on others.

(Short Answer)
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What are four innovative human resource practices used by companies today?

(Essay)
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In __________, an experienced manager is asked to take a new employee "under his or her wing" and show the newcomer how to perform job duties.

(Multiple Choice)
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After a qualified pool of job candidates has been recruited, a hiring manager must go through the selection process-choosing the best candidate for the job. Some managers feel that they should look at an applicant's social media profile(s) to get a better sense of the applicant. In a brief essay, explain why you think this is or is not an appropriate part of the selection process. Be sure to consider both sides of the issue-the hiring manager's needs and the applicant's rights. Your answer should include alternate methods of screening.

(Essay)
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The strategic approach to human resource management (HRM) recognizes key elements. Which of the following is not an ingredient in successful HRM?

(Multiple Choice)
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While on a job interview at a university, Alyssa was asked to work with a rival applicant to determine 20 ways to identify the best employee for the position. This is an example of a(n) __________ interview.

(Multiple Choice)
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A recent Global Recruiting Trends Report by LinkedIn indicates that 39 percent of recruiters list __________ as their number-one long-lasting recruiting trend.

(Multiple Choice)
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Which of the following refers to all monetary payments and all goods or commodities used in lieu of money to reward employees?

(Multiple Choice)
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__________ refers to the process of determining the value or worth of jobs within an organization through an examination of job content.

(Short Answer)
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Which of the following is a recruiting approach that gives applicants all pertinent and realistic information about the job and the organization?

(Multiple Choice)
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With a structured interview, the interviewer asks broad, open-ended questions and permits the applicant to talk freely, with minimal interruption.

(True/False)
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All managers, no matter their hierarchical level or functional area, deal with human resource issues.

(True/False)
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What are four strategic human resource issues of particular concern to managers today?

(Essay)
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__________ is a systematic process of gathering and interpreting information about the essential duties, tasks, and responsibilities of a job, as well as about the context within which the job is performed.

(Multiple Choice)
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Define discrimination and affirmative action.

(Essay)
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A(n) __________ is a clear and concise summary of the specific tasks, duties, and responsibilities of a job.

(Short Answer)
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