Question 1

From the employer's viewpoint, which of the following is part of the new social contract?

Accepted Answer

A)  Standard training programs 
B)  Limited informationand authority 
C)  Incentive compensation 
D)  Routine jobs 
E)  All of these 
A)  Standard training programs 
B)  Limited informationand authority 
C)  Incentive compensation 
D)  Routine jobs 
E)  All of these

Question 2

__________ assess candidates on various factors considered important for the job to be performed; they include cognitive ability tests, physical ability tests, and personality tests.

Accepted Answer

The answer of __________ assess candidates on various factors considered...

Question 3

Hiring and keeping high-quality employees with the right set of skills is one of the most urgent concerns for today's organizations.

Accepted Answer

A) True 
 B)False

Question 4

The __________ is developed from critical incidents relating to job performance.

Accepted Answer

A)  performance appraisal interview 
B)  semantic differential rating scale 
C)  behaviorally anchored rating scale 
D)  unidimensional rating scale 
E)  performance review ranking system 
A)  performance appraisal interview 
B)  semantic differential rating scale 
C)  behaviorally anchored rating scale 
D)  unidimensional rating scale 
E)  performance review ranking system

Question 5

Which of the following is inappropriate to ask on an employment application?

Accepted Answer

A)  If the applicant is over 18 
B)  Where the applicant went to school 
C)  If the applicant has ever been convicted of a crime 
D)  Whether the applicant has any disabilities that might inhibit job performance 
E)  The applicant's ancestry/ethnicity 
A)  If the applicant is over 18 
B)  Where the applicant went to school 
C)  If the applicant has ever been convicted of a crime 
D)  Whether the applicant has any disabilities that might inhibit job performance 
E)  The applicant's ancestry/ethnicity

Question 6

The set of activities that are undertaken to attract, develop, and maintain an effective work force refers to human resource management.

Accepted Answer

A) True 
 B)False

Question 7

A job description outlines the knowledge, skills, education, physical abilities, and other characteristics needed to perform a particular job adequately.

Accepted Answer

A) True 
 B)False

Question 8

Pizza Deluxe University is an in-house center and education facility that offers broad-based learning opportunities for employees throughout their careers. Pizza Deluxe University would be considered a(n):

Accepted Answer

A)  assessment center. 
B)  on-the-job training center. 
C)  orientation center. 
D)  corporate university. 
E)  learning community. 
A)  assessment center. 
B)  on-the-job training center. 
C)  orientation center. 
D)  corporate university. 
E)  learning community.

Question 9

Hiring the right people to apply new information technology for mobile business is a current strategic issue of particular concern to managers.

Accepted Answer

A) True 
 B)False

Question 10

The __________ is used to collect information about the applicant's education, previous job experience, and other background characteristics.

Accepted Answer

The answer of The __________ is used to collect information...

Question 11

A(n) __________ is a performance evaluation technique that relates an employee's performance to specific job-related incidents.

Accepted Answer

behavioral

Question 12

The economic value of the combined knowledge, experience, skills, and capabilities of employees refers to personal capital.

Accepted Answer

A) True 
 B)False

Question 13

The process of observing and assessing employees' performance, recording the assessment, and providing feedback to the employee is referred to as:

Accepted Answer

A)  social learning. 
B)  classroom training. 
C)  job analysis. 
D)  performance appraisal. 
E)  none of these. 
A)  social learning. 
B)  classroom training. 
C)  job analysis. 
D)  performance appraisal. 
E)  none of these.

Question 14

A systematic process of gathering and interpreting information about the essential duties, tasks, and responsibilities of a job, as well as about the context within which the job is performed, refers to job design.

Accepted Answer

A) True 
 B)False

Question 15

In the __________ process, employers assess applicants' characteristics in an attempt to determine the "fit" between the job and applicant characteristics.

Accepted Answer

A)  recruiting 
B)  training 
C)  selection 
D)  development 
E)  orientation 
A)  recruiting 
B)  training 
C)  selection 
D)  development 
E)  orientation

Question 16

An in-house training and education facility that offers broad-based learning opportunities for employees throughout their careers is known as a:

Accepted Answer

A)  corporate university. 
B)  meta-training facility. 
C)  stand-and-deliver classroom. 
D)  learning management system. 
E)  content development facility. 
A)  corporate university. 
B)  meta-training facility. 
C)  stand-and-deliver classroom. 
D)  learning management system. 
E)  content development facility.

Question 17

__________ provide(s) a way to "test-drive" a potential employee, as well as allow the potential employee to evaluate whether the job and the company make a good fit.

Accepted Answer

A)  Social media 
B)  External recruiting 
C)  Internal recruiting 
D)  Internships 
E)  Realistic job previews 
A)  Social media 
B)  External recruiting 
C)  Internal recruiting 
D)  Internships 
E)  Realistic job previews

Question 18

Blayne is interviewing for an IT specialist position at a technology firm. His interviewer informs him that he will ask him a set of standardized questions that are being asked of every applicant interviewing for the same position. This can best be described as what type of interview?

Accepted Answer

A)  Nondirective 
B)  Structured 
C)  Panel 
D)  Biographical 
E)  Extreme 
A)  Nondirective 
B)  Structured 
C)  Panel 
D)  Biographical 
E)  Extreme

Question 19

Effective managers must learn to react to staffing problems in their organization as they arise. If you were the manager of a manufacturing plant, what factors would you consider in determining your staffing needs over the next year, five years, and 10 years? When is the right time to address staffing needs?

Accepted Answer

Effective managers must learn to look at

Question 20

Bryan, who works in the human resource department, is interested in gathering data on the projected number of resignations and retirements over the next 10 years. He is most likely to perform which of the following activities?

Accepted Answer

A)  Choosing a recruiting source 
B)  Selecting an employment candidate 
C)  Human resource planning 
D)  Welcoming new employees 
E)  Downsizing 
A)  Choosing a recruiting source 
B)  Selecting an employment candidate 
C)  Human resource planning 
D)  Welcoming new employees 
E)  Downsizing

From the employer's viewpoint, which of the following is part of the new social contract?

__________ assess candidates on various factors considered important for the job to be performed; they include cognitive ability tests, physical ability tests, and personality tests.

Hiring and keeping high-quality employees with the right set of skills is one of the most urgent concerns for today's organizations.

The __________ is developed from critical incidents relating to job performance.

Which of the following is inappropriate to ask on an employment application?

The set of activities that are undertaken to attract, develop, and maintain an effective work force refers to human resource management.

A job description outlines the knowledge, skills, education, physical abilities, and other characteristics needed to perform a particular job adequately.

Pizza Deluxe University is an in-house center and education facility that offers broad-based learning opportunities for employees throughout their careers. Pizza Deluxe University would be considered a(n):

Hiring the right people to apply new information technology for mobile business is a current strategic issue of particular concern to managers.

The __________ is used to collect information about the applicant's education, previous job experience, and other background characteristics.

A(n) __________ is a performance evaluation technique that relates an employee's performance to specific job-related incidents.

The economic value of the combined knowledge, experience, skills, and capabilities of employees refers to personal capital.

The process of observing and assessing employees' performance, recording the assessment, and providing feedback to the employee is referred to as:

A systematic process of gathering and interpreting information about the essential duties, tasks, and responsibilities of a job, as well as about the context within which the job is performed, refers to job design.

In the __________ process, employers assess applicants' characteristics in an attempt to determine the "fit" between the job and applicant characteristics.

An in-house training and education facility that offers broad-based learning opportunities for employees throughout their careers is known as a:

__________ provide(s) a way to "test-drive" a potential employee, as well as allow the potential employee to evaluate whether the job and the company make a good fit.

Blayne is interviewing for an IT specialist position at a technology firm. His interviewer informs him that he will ask him a set of standardized questions that are being asked of every applicant interviewing for the same position. This can best be described as what type of interview?

Bryan, who works in the human resource department, is interested in gathering data on the projected number of resignations and retirements over the next 10 years. He is most likely to perform which of the following activities?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 12: Managing Human Resources

From the employer's viewpoint, which of the following is part of the new social contract?

__________ assess candidates on various factors considered important for the job to be performed; they include cognitive ability tests, physical ability tests, and personality tests.

Hiring and keeping high-quality employees with the right set of skills is one of the most urgent concerns for today's organizations.

The __________ is developed from critical incidents relating to job performance.

Which of the following is inappropriate to ask on an employment application?

The set of activities that are undertaken to attract, develop, and maintain an effective work force refers to human resource management.

A job description outlines the knowledge, skills, education, physical abilities, and other characteristics needed to perform a particular job adequately.

Pizza Deluxe University is an in-house center and education facility that offers broad-based learning opportunities for employees throughout their careers. Pizza Deluxe University would be considered a(n):

Hiring the right people to apply new information technology for mobile business is a current strategic issue of particular concern to managers.

The __________ is used to collect information about the applicant's education, previous job experience, and other background characteristics.

A(n) __________ is a performance evaluation technique that relates an employee's performance to specific job-related incidents.

The economic value of the combined knowledge, experience, skills, and capabilities of employees refers to personal capital.

The process of observing and assessing employees' performance, recording the assessment, and providing feedback to the employee is referred to as:

A systematic process of gathering and interpreting information about the essential duties, tasks, and responsibilities of a job, as well as about the context within which the job is performed, refers to job design.

In the __________ process, employers assess applicants' characteristics in an attempt to determine the "fit" between the job and applicant characteristics.

An in-house training and education facility that offers broad-based learning opportunities for employees throughout their careers is known as a:

__________ provide(s) a way to "test-drive" a potential employee, as well as allow the potential employee to evaluate whether the job and the company make a good fit.

Blayne is interviewing for an IT specialist position at a technology firm. His interviewer informs him that he will ask him a set of standardized questions that are being asked of every applicant interviewing for the same position. This can best be described as what type of interview?

Bryan, who works in the human resource department, is interested in gathering data on the projected number of resignations and retirements over the next 10 years. He is most likely to perform which of the following activities?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters