Exam 12: Managing Human Resources

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Sexual harassment is a violation of Title VII of the Civil Rights Act.

(True/False)
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The term __________ refers to (1) all monetary payments and (2) all goods or commodities used in lieu of money to reward employees.

(Short Answer)
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"What is the profit margin and inventory turnover rate?" is one of the big-picture questions that human resource planning should begin with.

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__________ requires that an employer take positive steps to guarantee equal employment opportunities for people within protected groups.

(Short Answer)
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Sandra, a human resource manager at an advertising firm, is currently in the process of determining the value and worth of advertising executive positions within the agency. This is referred to as:

(Multiple Choice)
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All of the following are current strategic issues of particular concern to managers except:

(Multiple Choice)
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The Civil Rights Act of 1964 created the Equal Employment Opportunity Commission.

(True/False)
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Wage and salary surveys show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

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Which of the following is part of the new social contract for employees?

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Scenario - Gregory Trout Gregory Trout has just received a memo explaining that because of his department's success with the newly developed TemperTool, his request for three new employees has been approved. Gregory now faces the challenge of working with the areas of human resource management in recruiting, selecting, training, and maintaining effective employees. -To determine a fair compensation for the employees, Gregory should:

(Multiple Choice)
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__________ is incentive pay that ties at least part of compensation to employee effort and productivity, whether it be through merit-based pay, bonuses, team incentives, or various gain-sharing and profit-sharing plans.

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Name and briefly describe four approaches to training and development.

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One approach to overcome performance evaluation errors is called the halo effect.

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__________ show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

(Short Answer)
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Which of the following refers to the economic value of the combined knowledge, experience, skills, and capabilities of employees?

(Multiple Choice)
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The __________ demands that "reasonable accommodations" be provided for the disabled to allow performance of duties.

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What is involved in maintaining an effective workforce?

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A recruiting approach that gives applicants all pertinent and realistic information-positive and negative-about the job and the organization is called a(n) __________.

(Short Answer)
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The most frequently used selection devices are the application form, interview, and employment test.

(True/False)
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After a workforce has been recruited and developed, managers and human resource management (HRM) professionals must maintain an effective workforce. In a short essay, explain the significance of an effective reward system to maintaining a workforce. Suppose you are the manager of a company. What kind of optional and mandatory benefits would you offer as part of your rewards package? What type of employee compensation system would you use? Why?

(Essay)
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