Question 1

List the three assumptions associated with McGregor's Theory X.

Accepted Answer

(1)Individuals have an innate dislike of

Question 2

____ is the most current management perspective.

Accepted Answer

A) Total quality management 
B) Contingency views 
C) Systems theory 
D) Open (collaborative)innovation 
E) Classical perspective 
A) Total quality management 
B) Contingency views 
C) Systems theory 
D) Open (collaborative)innovation 
E) Classical perspective

Question 3

A criticism of human relations management is that it ignores the social context and workers' needs.

Accepted Answer

A) True 
 B)False

Question 4

Elements of TQM include

Accepted Answer

A) employee detachment. 
B) focus on profits. 
C) benchmarking. 
D) accidental improvement. 
E) all of these. 
A) employee detachment. 
B) focus on profits. 
C) benchmarking. 
D) accidental improvement. 
E) all of these.

Question 5

Theory Y proposes that organizations can take advantage of the imagination and intellect of all of their employees.

Accepted Answer

A) True 
 B)False

Question 6

Scientific management evolved with the use of precise procedures in place of tradition and rules of thumb.

Accepted Answer

A) True 
 B)False

Question 7

The concept that the whole is greater than the sum of its parts is known as ____________________.

Accepted Answer

The answer of The concept that the whole is greater...

Question 8

The management science perspective emerged after World War II to treat problems associated with

Accepted Answer

A) modern global warfare. 
B) environmental issues. 
C) employee involvement. 
D) Germany. 
E) improving manufacturing. 
A) modern global warfare. 
B) environmental issues. 
C) employee involvement. 
D) Germany. 
E) improving manufacturing.

Question 9

The field of management that specializes in the physical production of goods or services refers to operations management.

Accepted Answer

A) True 
 B)False

Question 10

Briefly describe what happened in the Hawthorne Studies and explain the results and conclusions of these studies.

Accepted Answer

Harvard researchers,working under the di

Question 11

In order to determine how to deal with a problem employee,Sharon evaluated the employee,the problem,and the context in which the problem occurred.She is applying which of the following perspectives?

Accepted Answer

A) Participative view 
B) Universalist view 
C) Autonomy view 
D) Contingency view 
E) Humanist view 
A) Participative view 
B) Universalist view 
C) Autonomy view 
D) Contingency view 
E) Humanist view

Question 12

____________________ refer to the influence of political and legal institutions on people and organizations.

Accepted Answer

The answer of ____________________ refer to the influence of political...

Question 13

Which of the following is often considered the "father of the quality movement?"

Accepted Answer

A) Weber 
B) Gilbreth 
C) Follett 
D) Deming 
E) Gehrke 
A) Weber 
B) Gilbreth 
C) Follett 
D) Deming 
E) Gehrke

Question 14

Although developed by a Japanese business manager,the quality movement is strongly associated with American companies.

Accepted Answer

A) True 
 B)False

Question 15

A(n)____ perspective provides a broader way of thinking,a way of searching for patterns and determining whether they recur across time periods.

Accepted Answer

A) analytical 
B) futuristic 
C) systematic 
D) methodical 
E) historical 
A) analytical 
B) futuristic 
C) systematic 
D) methodical 
E) historical

Question 16

The findings provided by the Hawthorne Studies provided the impetus for the ____,despite flawed methodology or inaccurate conclusions.

Accepted Answer

A) classical perspective 
B) humanistic perspective 
C) scientific management 
D) bureaucratic organizations 
E) contingency perspective 
A) classical perspective 
B) humanistic perspective 
C) scientific management 
D) bureaucratic organizations 
E) contingency perspective

Question 17

The acceptance theory of authority states that people have free will and can choose whether to follow management orders.

Accepted Answer

A) True 
 B)False

Question 18

A process whereby companies find out how others do something better than they do and then try to imitate or improve on it refers to outsourcing.

Accepted Answer

A) True 
 B)False

Question 19

____ is considered the "father of scientific management."

Accepted Answer

A) Frank B.Gilbreth 
B) Elton Mayo 
C) Henry Gantt 
D) Douglas McGregor 
E) Frederick W.Taylor 
A) Frank B.Gilbreth 
B) Elton Mayo 
C) Henry Gantt 
D) Douglas McGregor 
E) Frederick W.Taylor

Question 20

The human resources perspective of management links motivation theories with ____.

Accepted Answer

A) top management 
B) employee tasks 
C) floor managers 
D) efficiencies 
E) profit maximization 
A) top management 
B) employee tasks 
C) floor managers 
D) efficiencies 
E) profit maximization

List the three assumptions associated with McGregor's Theory X.

____ is the most current management perspective.

A criticism of human relations management is that it ignores the social context and workers' needs.

Elements of TQM include

Theory Y proposes that organizations can take advantage of the imagination and intellect of all of their employees.

Scientific management evolved with the use of precise procedures in place of tradition and rules of thumb.

The concept that the whole is greater than the sum of its parts is known as ____________________.

The management science perspective emerged after World War II to treat problems associated with

The field of management that specializes in the physical production of goods or services refers to operations management.

Briefly describe what happened in the Hawthorne Studies and explain the results and conclusions of these studies.

In order to determine how to deal with a problem employee,Sharon evaluated the employee,the problem,and the context in which the problem occurred.She is applying which of the following perspectives?

____________________ refer to the influence of political and legal institutions on people and organizations.

Which of the following is often considered the "father of the quality movement?"

Although developed by a Japanese business manager,the quality movement is strongly associated with American companies.

A(n)____ perspective provides a broader way of thinking,a way of searching for patterns and determining whether they recur across time periods.

The findings provided by the Hawthorne Studies provided the impetus for the ____,despite flawed methodology or inaccurate conclusions.

The acceptance theory of authority states that people have free will and can choose whether to follow management orders.

A process whereby companies find out how others do something better than they do and then try to imitate or improve on it refers to outsourcing.

____ is considered the "father of scientific management."

The human resources perspective of management links motivation theories with ____.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Web 20, and E-Business

Filters

Exam 2: The Evolution of Management Thinking

List the three assumptions associated with McGregor's Theory X.

____ is the most current management perspective.

A criticism of human relations management is that it ignores the social context and workers' needs.

Elements of TQM include

Theory Y proposes that organizations can take advantage of the imagination and intellect of all of their employees.

Scientific management evolved with the use of precise procedures in place of tradition and rules of thumb.

The concept that the whole is greater than the sum of its parts is known as ____________________.

The management science perspective emerged after World War II to treat problems associated with

The field of management that specializes in the physical production of goods or services refers to operations management.

Briefly describe what happened in the Hawthorne Studies and explain the results and conclusions of these studies.

In order to determine how to deal with a problem employee,Sharon evaluated the employee,the problem,and the context in which the problem occurred.She is applying which of the following perspectives?

____________________ refer to the influence of political and legal institutions on people and organizations.

Which of the following is often considered the "father of the quality movement?"

Although developed by a Japanese business manager,the quality movement is strongly associated with American companies.

A(n)____ perspective provides a broader way of thinking,a way of searching for patterns and determining whether they recur across time periods.

The findings provided by the Hawthorne Studies provided the impetus for the ____,despite flawed methodology or inaccurate conclusions.

The acceptance theory of authority states that people have free will and can choose whether to follow management orders.

A process whereby companies find out how others do something better than they do and then try to imitate or improve on it refers to outsourcing.

____ is considered the "father of scientific management."

The human resources perspective of management links motivation theories with ____.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Web 20, and E-Business

Filters