Question 1

Frank Gilbreth felt that efficiency equated with ____.

Accepted Answer

A) one best way to do work 
B) leadership flows from the top down 
C) procedures and policies 
D) scientific management 
E) bureaucracy 
A) one best way to do work 
B) leadership flows from the top down 
C) procedures and policies 
D) scientific management 
E) bureaucracy

Question 2

List three of the basic ideas of scientific management.

Accepted Answer

Any three of the following develop stand

Question 3

A management perspective that emerged during the nineteenth and early twentieth centuries that emphasized a rational,scientific approach to the study of management and sought to make organizations efficient operating machines is called ____________________.

Accepted Answer

classical

Question 4

According to the Manager's Shoptalk of chapter 2,which of the following is not in the top five contemporary management tools?

Accepted Answer

A) Collaborative innovation 
B) Mission and vision statements 
C) Benchmarking 
D) Strategic planning 
E) Customer relationship management 
A) Collaborative innovation 
B) Mission and vision statements 
C) Benchmarking 
D) Strategic planning 
E) Customer relationship management

Question 5

The classical perspective on management emerged during the early eighteenth century.

Accepted Answer

A) True 
 B)False

Question 6

The early study of management as we know it today began with what is now called the technology-driven workplace.

Accepted Answer

A) True 
 B)False

Question 7

The bureaucratic organizations approach is a subfield within the ____.

Accepted Answer

A) classical perspective 
B) systems theory 
C) scientific management 
D) learning organization 
E) management science view 
A) classical perspective 
B) systems theory 
C) scientific management 
D) learning organization 
E) management science view

Question 8

Time and motion studies that resulted in drastic reduction in the time patients spent on the operating table were pioneered by:

Accepted Answer

A) Edward Deming 
B) Henry Gantt 
C) Max Weber 
D) Mary Parker Follett 
E) Frank Gilbreth 
A) Edward Deming 
B) Henry Gantt 
C) Max Weber 
D) Mary Parker Follett 
E) Frank Gilbreth

Question 9

Describe the assumptions behind McGregor's Theory X and Theory Y.How do the theories relate to the classical perspective on management and early human relations ideas?

Accepted Answer

the text for the assumptions behind each

Question 10

Beth Brant,production supervisor at Trustworthy Tools Mfg. ,Inc.believes that her employees dislike work,avoid responsibility,and therefore they need to be controlled and directed.Beth is a

Accepted Answer

A) Theory X manager. 
B) Theory Y manager. 
C) realistic manager. 
D) Theory Z manager. 
E) Theory J manager. 
A) Theory X manager. 
B) Theory Y manager. 
C) realistic manager. 
D) Theory Z manager. 
E) Theory J manager.

Question 11

According to Weber's ideas on bureaucracy,organizations should be based on which of these?

Accepted Answer

A) Personal loyalty 
B) Personal references 
C) Rational authority 
D) Family ties 
E) Charismatic authority 
A) Personal loyalty 
B) Personal references 
C) Rational authority 
D) Family ties 
E) Charismatic authority

Question 12

The writings of Fayol,Taylor,and Weber provide the foundation for modern management.Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.

Accepted Answer

Fayol is associated with the Administrat

Question 13

A(n)____________________ perspective provides a broader way of thinking,a way of searching for patterns and determining whether they recur across time periods.

Accepted Answer

The answer of A(n)____________________ perspective provides a broader way of...

Question 14

Benchmarking involves finding out what the customer wants.

Accepted Answer

A) True 
 B)False

Question 15

Chester Bernard felt that ____ could help a poorly managed organization.

Accepted Answer

A) bureaucracy 
B) line managers 
C) efficiencies 
D) informal relations 
E) top/down flow of information 
A) bureaucracy 
B) line managers 
C) efficiencies 
D) informal relations 
E) top/down flow of information

Question 16

Operations research grew out of World War II groups and is based on ____.

Accepted Answer

A) group dynamics 
B) employees in crisis 
C) production in turbulent times 
D) mathematical equations 
E) a humanistic approach 
A) group dynamics 
B) employees in crisis 
C) production in turbulent times 
D) mathematical equations 
E) a humanistic approach

Question 17

Fayol's unity of direction principle emphasizes that each subordinate receives orders from one,and only one superior.

Accepted Answer

A) True 
 B)False

Frank Gilbreth felt that efficiency equated with ____.

List three of the basic ideas of scientific management.

A management perspective that emerged during the nineteenth and early twentieth centuries that emphasized a rational,scientific approach to the study of management and sought to make organizations efficient operating machines is called ____________________.

According to the Manager's Shoptalk of chapter 2,which of the following is not in the top five contemporary management tools?

The classical perspective on management emerged during the early eighteenth century.

The early study of management as we know it today began with what is now called the technology-driven workplace.

The bureaucratic organizations approach is a subfield within the ____.

Time and motion studies that resulted in drastic reduction in the time patients spent on the operating table were pioneered by:

Describe the assumptions behind McGregor's Theory X and Theory Y.How do the theories relate to the classical perspective on management and early human relations ideas?

Beth Brant,production supervisor at Trustworthy Tools Mfg. ,Inc.believes that her employees dislike work,avoid responsibility,and therefore they need to be controlled and directed.Beth is a

According to Weber's ideas on bureaucracy,organizations should be based on which of these?

The writings of Fayol,Taylor,and Weber provide the foundation for modern management.Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.

A(n)____________________ perspective provides a broader way of thinking,a way of searching for patterns and determining whether they recur across time periods.

Benchmarking involves finding out what the customer wants.

Chester Bernard felt that ____ could help a poorly managed organization.

Operations research grew out of World War II groups and is based on ____.

Fayol's unity of direction principle emphasizes that each subordinate receives orders from one,and only one superior.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Web 20, and E-Business

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Exam 2: The Evolution of Management Thinking

Frank Gilbreth felt that efficiency equated with ____.

List three of the basic ideas of scientific management.

A management perspective that emerged during the nineteenth and early twentieth centuries that emphasized a rational,scientific approach to the study of management and sought to make organizations efficient operating machines is called ____________________.

According to the Manager's Shoptalk of chapter 2,which of the following is not in the top five contemporary management tools?

The classical perspective on management emerged during the early eighteenth century.

The early study of management as we know it today began with what is now called the technology-driven workplace.

The bureaucratic organizations approach is a subfield within the ____.

Time and motion studies that resulted in drastic reduction in the time patients spent on the operating table were pioneered by:

Describe the assumptions behind McGregor's Theory X and Theory Y.How do the theories relate to the classical perspective on management and early human relations ideas?

Beth Brant,production supervisor at Trustworthy Tools Mfg. ,Inc.believes that her employees dislike work,avoid responsibility,and therefore they need to be controlled and directed.Beth is a

According to Weber's ideas on bureaucracy,organizations should be based on which of these?

The writings of Fayol,Taylor,and Weber provide the foundation for modern management.Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.

A(n)____________________ perspective provides a broader way of thinking,a way of searching for patterns and determining whether they recur across time periods.

Benchmarking involves finding out what the customer wants.

Chester Bernard felt that ____ could help a poorly managed organization.

Operations research grew out of World War II groups and is based on ____.

Fayol's unity of direction principle emphasizes that each subordinate receives orders from one,and only one superior.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Web 20, and E-Business

Filters