Exam 2: The Evolution of Management Thinking

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Whereas scientific management focused on ______ ,administrative principles approach focused on the _______.

(Multiple Choice)
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A historical perspective provides a narrower way of thinking,a way of searching for patterns and determining whether they recur across time periods.

(True/False)
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Economic forces pertain to the availability,production,and distribution of resources in a society.

(True/False)
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The ____________________ view of management is an integration of the case and universalist viewpoints.

(Short Answer)
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____________________ refer to the aspects of a culture that guide and influence relationships among people.

(Short Answer)
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Studying history is a way to achieve strategic thinking,see the big picture,and improve conceptual skills.

(True/False)
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The management science perspective emerged after World War II to treat problems associated with improving manufacturing.

(True/False)
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Contingency theory suggests that managers are more successful if they learn the best way to manage and motivate their employees,and then apply this knowledge in a universally consistent way.

(True/False)
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____ is a process whereby companies find out how others do something better than they do and then try to imitate or improve on it.

(Multiple Choice)
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Organizational development is one specific set of management techniques based in the ____________________ approach.

(Short Answer)
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Standardization of work and wage incentives are characteristics of

(Multiple Choice)
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One of the important reasons for the success of UPS is the concept of bureaucracy.

(True/False)
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Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was

(Multiple Choice)
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Scientific management focuses on employee competence,whereas administrative principles focus on work flow through the organization.

(True/False)
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One of the criticisms of scientific management is it did not acknowledge variance among individuals.

(True/False)
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Discuss the advantages and disadvantages of Taylor's Scientific Management.

(Essay)
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Strong anti-American sentiments in many parts of the world exemplify the effect of

(Multiple Choice)
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According to Douglas McGregor,the classical perspective on management is consistent with which of the following?

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____________________ is considered the "father of scientific management."

(Short Answer)
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Which of these is a major criticism of scientific management?

(Multiple Choice)
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