Exam 2: The Evolution of Management Thinking

A subfield of the classical management perspective that focused on the total organization rather than the individual worker,delineating the management functions of planning,organizing,commanding,coordinating,and controlling is called ____________________.

Most early interpretations of the Hawthorne studies agreed that money was the cause of the increased output.

Genex Dynamics is a ballistics company that uses the unity of command,scalar chain,and division of work principles.These are part of which management philosophy?

Maslow's hierarchy of needs started with which of these needs?

Customer relationship management systems collect and manage large amounts of data about customers and make them available to employees.

Administrative acts and decisions recorded in writing is one of the six characteristics of the ideal bureaucracy.

Information technology is the most recent subfield of the quantitative perspective.

Social forces refer to those aspects of a culture that guide and influence relationships among people.

Briefly describe systems theory,including synergy.

The human relations movement is also referred to as the dairy farm view of management,meaning that contented cows give more milk,and satisfied workers will give more work.

Which of these perspectives emphasized a rational,scientific approach to the study of management and sought to make organizations efficient operating machines?

A management perspective that emerged after World War II,and applied mathematics,statistics,and other quantitative techniques to managerial problems is referred to as a(n)____________________.

A significant contribution of Chester Barnard was the concept of

Matrix Dress Designs operates using the concept of empowerment,where employees act independently and with management facilitating rather than controlling workers.These qualities represent which management approach?

Unity of direction principle proposes that similar activities in an organization should be grouped together under one manager.

The term "quants" refers to financial managers and others who base their decisions on complex quantitative analysis,under assumption that using advanced mathematics and technology can accurately predict how the market works.

A management perspective that emerged around the late nineteenth century that emphasized understanding human behavior,needs,and attitudes in the workplace is referred to as a(n)____________________.

Within his role as a financial accountant,Roger uses the capital asset pricing model and other mathematical tools to help clients keep track of their finances.Which perspective or approach does Roger apply most at his work?

The behavioral sciences approach is based on which of the following disciplines?

The Forestville Freeze is regionally known for its employee training programs.Managers at the Freeze conduct research to determine the best candidate interviewing techniques.This involves use of which management approach?