Exam 12: Human Resources, Job Design, and Work Measurement
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Exam 12: Human Resources, Job Design, and Work Measurement191 Questions
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An initial analysis of a laboratory activity resulted in the first table below. After this analysis, the managers determined that their element descriptions were not as accurate as they should have been-they had left out an element, underestimated a distance, and understated the need for accuracy. They revised the table of element data, which appears in the second table.
Element description Element code Get tube from rack 2 35 Get stopper, place on counter 2 35 Get centrifuge, place at sample tube 2 45 Pour (3 .) 83 Place tubes in rack (simo) 2 40 TOTAL TMU
Element description Element code TMU Get tube from rack 3 70 Get stopper, place on counter 2 35 Get centrifuge, place at sample tube 2 45 Pour (3 sec.) 83 Get stopper, place on tube 1 40 Place tubes in rack (simo) 2 TOTAL TMU
Calculate the total standard minutes for the original activity "pouring tube specimen." Calculate the total standard minutes for the revised activity "pouring tube specimen." What is the increase, in seconds, from the first version to the second?
(Essay)
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A bank manager wants to determine the percent of time the bank's tellers are working and idle. He decides to use work sampling, and his initial estimate is that the tellers are idle 20% of the time. Approximately how many observations should be taken to be 95% confident that the results will not be more than 5% away from the true result?
(Multiple Choice)
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A Therblig is a very small amount of time, one hundred-thousandth of an hour.
(True/False)
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Which of the following is used by methods analysis in analyzing body movement at the workstation level?
(Multiple Choice)
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A work sampling study requires an acceptable error level of 10 percent and z = 2 for 95.45 percent confidence. The adequate sample size is __________ if the sample proportion is thought to be as large as 50 percent, but __________ if the sample proportion is thought to be about 20 percent.
(Multiple Choice)
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Self-directed teams tend to be successful in work environments where there is little employee empowerment.
(True/False)
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The physical environment in which employees work may affect the quality of work life, but it does not affect their performance and safety.
(True/False)
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__________ is an approach that specifies the tasks that constitute a job for an individual or a group.
(Short Answer)
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A time study is being conducted to determine the standard time for a job that is made up of several elements. This standard time requires as input(s)
(Multiple Choice)
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A worker completed a job 10 times during a period in which a normal, trained employee completed the task 8 times. What is the worker's performance rating?
(Multiple Choice)
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The tally sheet data from a work sampling study provides information regarding
(Multiple Choice)
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To maximize team effectiveness, managers need to do more then just form teams. What should managers do to maximize team effectiveness?
(Essay)
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List the eight steps used to develop a time study-based labor standard.
(Essay)
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Suppose that the allowance factor for a job is .5 and the normal time is 5 hours. What is the standard time?
(Multiple Choice)
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