Question 1

Which of the following is not an analytical target of methods analysis?

Accepted Answer

A)  movement of capital 
B)  body movement 
C)  movement of individuals 
D)  movement of materials 
E)  crew activity 
A)  movement of capital 
B)  body movement 
C)  movement of individuals 
D)  movement of materials 
E)  crew activity

Question 2

The allowance factor that increases normal time to standard time compensates for inadequate worker training and lack of worker dexterity.

Accepted Answer

A) True 
 B)False

Question 3

Sample observations of a claims processor made over a 160-hour work month reveal that the worker produced a total of 384 completed claims forms. The performance rating was 80%. The worker was idle 20% of the time (so that idle time should be subtracted from the total time when computing the average observed time). The allowance factor is 8%. What is the normal time per unit?

Accepted Answer

A)  0.42 minutes 
B)  16.0 minutes 
C)  17.4 minutes 
D)  20.0 minutes 
E)  21.7 minutes 
A)  0.42 minutes 
B)  16.0 minutes 
C)  17.4 minutes 
D)  20.0 minutes 
E)  21.7 minutes

Question 4

An operation in a television factory has an average observed time of 6 minutes. The performance rating of the worker timed was estimated at 90%. Practice in this department is to allow 8% for the constant allowances. Currently, there is no variable allowance.
a. Find the normal time for the operation.
b. Compute the standard time for the operation.
c. Recompute the standard time if a variable allowance of 8% is factored in.

Accepted Answer

a. Normal time = 6 minutes * .

Question 5

__________ involves enlarging employee jobs so that the added responsibility and authority is moved to the lowest possible level in the organization.

Accepted Answer

Employee e

Question 6

Flow diagrams are used to analyze

Accepted Answer

A)  movement of people and materials 
B)  utilization of an operator and machine 
C)  body movements 
D)  time taken by various activities 
E)  unnecessary micro-motions 
A)  movement of people and materials 
B)  utilization of an operator and machine 
C)  body movements 
D)  time taken by various activities 
E)  unnecessary micro-motions

Question 7

When a worker has a say in the work methods that he/she wishes to utilize, his/her job is characterized by

Accepted Answer

A)  skill variety 
B)  job identity 
C)  job significance 
D)  feedback 
E)  autonomy 
A)  skill variety 
B)  job identity 
C)  job significance 
D)  feedback 
E)  autonomy

Question 8

In time studies, average observed time for an element is

Accepted Answer

A)  the ratio of normal time to standard time 
B)  the difference between normal time and the allowance factors 
C)  for all observations, the sum of all times recorded divided by the number of observations 
D)  the percent of a worker's time spent performing that element 
E)  how many observations must be taken in order to achieve a specified level of accuracy 
A)  the ratio of normal time to standard time 
B)  the difference between normal time and the allowance factors 
C)  for all observations, the sum of all times recorded divided by the number of observations 
D)  the percent of a worker's time spent performing that element 
E)  how many observations must be taken in order to achieve a specified level of accuracy

Question 9

Therbligs are

Accepted Answer

A)  the smallest unit of time used in methods time measurement exercises 
B)  the largest unit of time used in methods time measurement exercises 
C)  the smallest unit of basic motion used in methods time measurement exercises 
D)  the largest unit of basic motion used in methods time measurement exercises 
E)  the smallest amount of time required to complete a job 
A)  the smallest unit of time used in methods time measurement exercises 
B)  the largest unit of time used in methods time measurement exercises 
C)  the smallest unit of basic motion used in methods time measurement exercises 
D)  the largest unit of basic motion used in methods time measurement exercises 
E)  the smallest amount of time required to complete a job

Question 10

List the steps in the work-sampling procedure.

Accepted Answer

The five steps in the work-sampling proc

Question 11

Fredrick W. Taylor is credited with introducing psychology into the workplace.

Accepted Answer

A) True 
 B)False

Question 12

The accuracy of a labor standard is to be within 5%, and the confidence level is 95%. The standard deviation of the sample is 2 and the mean is 8. What sample size should be used?

Accepted Answer

A)  8 
B)  10 
C)  96 
D)  127 
E)  cannot be determined from the information given 
A)  8 
B)  10 
C)  96 
D)  127 
E)  cannot be determined from the information given

Question 13

What is meant by the visual workplace?
 Provide two examples.

Accepted Answer

The visual workplace brings low-cost vis

Question 14

Methods analysis employs which of the following charts in its analysis of the movement of workers and materials?

Accepted Answer

A)  micro-motion chart 
B)  flow diagram 
C)  activity chart 
D)  man-machine chart 
E)  movement chart 
A)  micro-motion chart 
B)  flow diagram 
C)  activity chart 
D)  man-machine chart 
E)  movement chart

Question 15

A manufacturing plant assembly line job has a standard time of 5 minutes. A worker with a performance rating of 87% is assigned the task and given an allowance factor of 13%. What is the worker's average observed time?

Accepted Answer

Normal time= Standard time(1-A

Question 16

For a time study, the three factors that determine how large a sample size to take are

Accepted Answer

A)  the level of confidence, the z-value, and normal time 
B)  needed accuracy, desired confidence, and standard deviation of the initial sample 
C)  the level of confidence, the z-value, and the work sampling idle percent 
D)  actual time, normal time, and standard time 
E)  actual time, standard time, and mean time 
A)  the level of confidence, the z-value, and normal time 
B)  needed accuracy, desired confidence, and standard deviation of the initial sample 
C)  the level of confidence, the z-value, and the work sampling idle percent 
D)  actual time, normal time, and standard time 
E)  actual time, standard time, and mean time

Question 17

A(n) __________ is a group of empowered individuals working together to reach a common goal.

Accepted Answer

The answer of A(n) __________ is a group of empowered...

Question 18

The purpose of labor standards is to accurately define the skills required to complete a job.

Accepted Answer

A) True 
 B)False

Question 19

Labor standards are defined as the

Accepted Answer

A)  preset activities required to perform a job 
B)  amount of space required by a specific crew to perform the job 
C)  standard set of procedures to perform the job 
D)  standard labor agreements 
E)  amount of time required to perform a job or part of a job 
A)  preset activities required to perform a job 
B)  amount of space required by a specific crew to perform the job 
C)  standard set of procedures to perform the job 
D)  standard labor agreements 
E)  amount of time required to perform a job or part of a job

Question 20

__________ are drawings used to analyze movement of people or material.

Accepted Answer

The answer of __________ are drawings used to analyze movement...

Exam 12: Human Resources, Job Design, and Work Measurement

Which of the following is not an analytical target of methods analysis?

The allowance factor that increases normal time to standard time compensates for inadequate worker training and lack of worker dexterity.

__________ involves enlarging employee jobs so that the added responsibility and authority is moved to the lowest possible level in the organization.

Flow diagrams are used to analyze

When a worker has a say in the work methods that he/she wishes to utilize, his/her job is characterized by

In time studies, average observed time for an element is

Therbligs are

List the steps in the work-sampling procedure.

Fredrick W. Taylor is credited with introducing psychology into the workplace.

The accuracy of a labor standard is to be within 5%, and the confidence level is 95%. The standard deviation of the sample is 2 and the mean is 8. What sample size should be used?

What is meant by the visual workplace? Provide two examples.

Methods analysis employs which of the following charts in its analysis of the movement of workers and materials?

A manufacturing plant assembly line job has a standard time of 5 minutes. A worker with a performance rating of 87% is assigned the task and given an allowance factor of 13%. What is the worker's average observed time?

For a time study, the three factors that determine how large a sample size to take are

A(n) __________ is a group of empowered individuals working together to reach a common goal.

The purpose of labor standards is to accurately define the skills required to complete a job.

Labor standards are defined as the

__________ are drawings used to analyze movement of people or material.

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