Question 1

Personal and fatigue allowances can include amounts for the effects of lighting, heat and humidity, and noise.

Accepted Answer

A) True 
 B)False

Question 2

Work sampling estimates the percent of time that a worker spends on various tasks.

Accepted Answer

A) True 
 B)False

Question 3

Identify three forms of monetary rewards.

Accepted Answer

Pick three of the following: b

Question 4

What is a "normal" pace, and what is its connection to normal time and labor standards?

Accepted Answer

A normal pace is the pace or speed at wh

Question 5

It is said that job expansion has both a vertical component and a horizontal component. Explain, with reference to such terms as job enrichment, job rotation, job enlargement, and employee empowerment.

Accepted Answer

Vertical expansion gives employees more

Question 6

Profit-sharing is a motivation and incentive system where executives receive stock options.

Accepted Answer

A) True 
 B)False

Question 7

Properly set labor standards represent the amount of time that it should take an average employee to perform specific job activities under __________.

Accepted Answer

normal wor

Question 8

Two uses of labor standards are to determine the labor content of items produced and to determine staffing needs.

Accepted Answer

A) True 
 B)False

Question 9

One of the elements of ergonomics is

Accepted Answer

A)  allocating work time based on economic studies 
B)  the cost justification of technology 
C)  designing tools and machines that facilitate human work 
D)  the use of automation in a manufacturing organization 
E)  the establishment of time standards 
A)  allocating work time based on economic studies 
B)  the cost justification of technology 
C)  designing tools and machines that facilitate human work 
D)  the use of automation in a manufacturing organization 
E)  the establishment of time standards

Question 10

A work sampling study requires an acceptable error level of 10 percent and 95 percent confidence. a. What is the adequate sample size if the sample proportion is as large as 50 percent?
 b. What is the adequate sample size if the sample proportion is estimated to be about 20 percent?

Accepted Answer

a. 1.96² x .5 x.5 /

Question 11

__________ is a means of determining staffing policies dealing with employment stability and work schedules.

Accepted Answer

The answer of __________ is a means of determining staffing...

Question 12

Which of the following techniques may not provide reliable and accurate time standards?

Accepted Answer

A)  historical experience 
B)  method time measurement (MTM) 
C)  time studies 
D)  work sampling 
E)  predetermined time standards 
A)  historical experience 
B)  method time measurement (MTM) 
C)  time studies 
D)  work sampling 
E)  predetermined time standards

Question 13

Labor specialization includes the development of specialized tools to reduce labor costs.

Accepted Answer

A) True 
 B)False

Question 14

Suppose that an analyst takes 50 samples of size 100. The process mean is 100 is standard deviation 3. If the max error can be no more than 1 minute how confident can the analyst be in the results?

Accepted Answer

Apply equation n=(zs/e)^2 to find z=2.35

Question 15

Equitable pay alone cannot achieve a reasonable quality of work life in an organization.

Accepted Answer

A) True 
 B)False

Question 16

In a stopwatch time study, the average time it takes a given worker to perform a task a certain number of times, without correction for performance rating or allowances, is the

Accepted Answer

A)  average observed time 
B)  standard time 
C)  performance rating time 
D)  normal time 
E)  allowance time 
A)  average observed time 
B)  standard time 
C)  performance rating time 
D)  normal time 
E)  allowance time

Question 17

A task involves positioning two metal parts with a rubber gasket sandwiched between them, inserting two bolts into predrilled holes, threading a nut onto each bolt, and tightening each bolt with a pneumatic wrench. In a preliminary study, the manager observed one of his workers perform this task five times. The observations were made in an air-conditioned, well-lighted training facility, at ground level, with all tools and equipment clean and readily available.
 $$\begin{array} { | l | c | c | c | c | c | } 
\hline \text { Observation: } & 1 & 2 & 3 & 4 & 5 \
\hline \text { Task time (seconds): } & 50 & 54 & 60 & 145 & 56 \
\hline
\end{array}$$ 
a. What is the average observed time for this task?
b. What is the normal time for this task if the employee worked at a 10% slower pace than is typical for adequately trained workers?
c. What is standard time for this task if allowances are 8% constant and 6% variable?

Accepted Answer

Note that the fourth time must be discar

Question 18

In a preliminary work sample of an operation, out of 50 observations the operator was observed idle in 5 observations. What sample size is required for a work sampling study if the desired confidence level is 98% and the desired accuracy level is 5%?

Accepted Answer

n = @#IMG-DLM& = @#IMG-DLM& =

Question 19

Most pit crew members have background experience in what area?

Accepted Answer

A)  mechanical engineering 
B)  athletics 
C)  No specific area, crew members come from all sorts of backgrounds. 
D)  automobile race drivers 
E)  car mechanics 
A)  mechanical engineering 
B)  athletics 
C)  No specific area, crew members come from all sorts of backgrounds. 
D)  automobile race drivers 
E)  car mechanics

Question 20

Which of the following statements regarding incentive systems is False?

Accepted Answer

A)  Bonuses are often used at the executive levels. 
B)  About half of all American manufacturing firms use productivity incentives. 
C)  Profit-sharing systems provide some part of the profit for distribution to employees. 
D)  The Scanlon plan is based on team productivity. 
E)  Increasing use of cross-training has led to increasing use of knowledge-based pay systems. 
A)  Bonuses are often used at the executive levels. 
B)  About half of all American manufacturing firms use productivity incentives. 
C)  Profit-sharing systems provide some part of the profit for distribution to employees. 
D)  The Scanlon plan is based on team productivity. 
E)  Increasing use of cross-training has led to increasing use of knowledge-based pay systems.

Exam 12: Human Resources, Job Design, and Work Measurement

Personal and fatigue allowances can include amounts for the effects of lighting, heat and humidity, and noise.

Work sampling estimates the percent of time that a worker spends on various tasks.

Identify three forms of monetary rewards.

What is a "normal" pace, and what is its connection to normal time and labor standards?

It is said that job expansion has both a vertical component and a horizontal component. Explain, with reference to such terms as job enrichment, job rotation, job enlargement, and employee empowerment.

Profit-sharing is a motivation and incentive system where executives receive stock options.

Properly set labor standards represent the amount of time that it should take an average employee to perform specific job activities under __________.

Two uses of labor standards are to determine the labor content of items produced and to determine staffing needs.

One of the elements of ergonomics is

A work sampling study requires an acceptable error level of 10 percent and 95 percent confidence. a. What is the adequate sample size if the sample proportion is as large as 50 percent? b. What is the adequate sample size if the sample proportion is estimated to be about 20 percent?

__________ is a means of determining staffing policies dealing with employment stability and work schedules.

Which of the following techniques may not provide reliable and accurate time standards?

Labor specialization includes the development of specialized tools to reduce labor costs.

Suppose that an analyst takes 50 samples of size 100. The process mean is 100 is standard deviation 3. If the max error can be no more than 1 minute how confident can the analyst be in the results?

Equitable pay alone cannot achieve a reasonable quality of work life in an organization.

In a stopwatch time study, the average time it takes a given worker to perform a task a certain number of times, without correction for performance rating or allowances, is the

In a preliminary work sample of an operation, out of 50 observations the operator was observed idle in 5 observations. What sample size is required for a work sampling study if the desired confidence level is 98% and the desired accuracy level is 5%?

Most pit crew members have background experience in what area?

Which of the following statements regarding incentive systems is False?

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