Exam 12: Human Resources, Job Design, and Work Measurement

The data below represent time study observations for an assembly operation. Assume a 7% allowance factor. What is the normal time for element 3? Observations (times in minutes) Element Performance Rating 1 2 3 4 5 1 100\% 1.5 1.6 1.4 1.5 1.5 2 90\% 2.3 2.2 2.1 2.2 2.4 3 115\% 1.7 1.9 1.9 1.4 1.6 4 100\% 3.5 3.6 3.6 3.6 3.2

Which of the following is not a method used to set labor standards?

The two most complex motions in the methods time measurement (MTM) system are __________ and __________.

The Hawthorne studies, which showed that there is a dynamic social system in the workplace, took place in the 1960s.

Technology, location, and layout decisions are all possible constraints on the human resource strategy.

What are the advantages and the disadvantages of the employment-stability policy "holding employment constant? "

Labor standards were pioneered by Frank and Lillian Gilbreth and

__________ is the grouping of a variety of tasks using the same approximate skill level.

The data in the following table represent time-study observations on a new operation with three work elements. On the basis of these observations, find the standard time for the process. Assume a 15% allowance factor. $\quad$$\quad$$\quad$$\quad$$\quad$$\quad$$\quad$$\quad$$\quad$$\quad$$\quad$$\quad$$\quad$$\quad$$\quad$$\quad$$\text{Observations (times in seconds)}$ Element Performance Rating 1 2 3 4 1 120\% 90.3 91.5 92.4 90.2 2 100\% 30.5 32.3 29.6 31.1 3 105\% 130.5 128.9 132 130.5

All of the following are advantages of predetermined time standards except

Normal time equals the average observed time multiplied by the allowance factor.

__________ showed that there is a dynamic social system in the workplace.

What are the disadvantages of work sampling?

Flextime is a system that allows employees, within limits, to determine their own work schedules.

Mutual trust means that both management and employee strive to meet common objectives.

Identify the limitations to job expansion.

Labor standards based on historical experience are the preferred method of choice.

The behavioral approach to job design that involves giving the worker a larger portion of the total task is

The two extremes of employment stability policy are "follow demand exactly" and "keep demand constant."

__________ allowances are those that include the distance from employees to restrooms, water fountains, and other facilities.