Exam 6: Managing Change, Innovation, and Entrepreneurship

Amazon developed and released the Kindle TV Set-Top Box to compete with both the Apple TV and Microsoft's Xbox One.Which force for change is being demonstrated?

Marla works for Direct Consulting, a consulting firm that specializes in direct feedback.She has been hired by "Find Your Car" to find out why their customer base is shrinking.In order to utilize direct feedback organizational development intervention, Marla __________.

Research in Motion (RIM) dominated the cell phone market for several years with their popular BlackBerry smartphone.Complacent, RIM did not feel the need to adapt to a changing cell phone market with the introduction of the Apple iPhone.Google later entered the cell phone market with their line of Android smartphones.Today, both Apple and Google dominate the market with 94% of the market share while RIM holds only 2.3%.What caused RIM to lose their dominance of the cell phone market?

State and describe the difference between forcefield analysis and survey feedback.

What are the two forms of change and how do they differ from each other? Give an example of each.

The goal of the _______________ is to make significant improvements in performance and to establish a new dominant design.

The comprehensive change model is a five-step process that is more detailed than Lewin's change model.

Online streaming and downloading of music have replaced the compact disc.Which of the following is this an example of?

List every stage in the comprehensive change model and briefly summarize what each stage entails.

Resistance to change varies in its ______, ______, and ______.

The step in Lewin's change model that includes reducing the forces maintaining the status quo is __________.

The three major sources of resistance to change are beliefs, values, and work environment.

In 2007, Apple Inc.released the iPhone, which was a breakthrough in the cell phone market.Today, competitors such as Samsung, Motorola, and HTC each have smartphones on the market that closely resemble the iPhone in both form and functionality.What form of change did the first iPhone demonstrate?

According to the Department of Labor, a small to medium-size enterprise is one that employs fewer than __________ workers.

Due to unfortunate economic conditions, you find out that your position is being eliminated.Please discuss the four stages of the change process in relation to your current situation.

Josh works for H4, a company that encourages employees to create new products.Josh was just assigned to a project where he will create a product their company currently does not sell.If his project gets picked, he will become the manager of the product's line.If Josh gets the product, he will be a(n) __________.

We are more commonly concerned about the interests of the organization than about our best interests when it comes to change.

List and describe the five reasons employees resist change.

Diego is a manager at a local retro game shop.He has recently had to overhaul the firm's process of acquiring certain merchandise.In order to accomplish this new process, the entire staff had to be retrained.Although the change was initially met with some resistance, it is now becoming the standard within the company.At what stage in Lewin's change model is Diego's game shop in?

The facts about an impending change are often circulated through the grapevine.