Exam 6: Managing Change, Innovation, and Entrepreneurship

Amanda has worked for Parks City Library for over ten years and has grown to love her job and her coworkers.Recently, there has been talk among the library workers that half of the existing workers will be transferred to the new library on the other side of town.Amanda is worried that Macy, her fellow worker of five years, will be one of the staff members moving to the new library.She hopes that both she and Macy will stay at the same library.What is Amanda's reason for resisting change?

List the stages in Lewin's change model and briefly summarize what each stage entails.

___________ is the implementation of a new idea.

List and describe the common characteristics of innovative cultures.

In terms of innovation, the United States ranks in the top 5 countries.

___________________ is necessary in order to implement change.

The step in the comprehensive model that includes identifying possible resistance to the change and planning how to overcome it correlates to which step in Lewin's change model?

__________ entrepreneurs start new businesses with the goal of changing the world while making a profit.

A __________ project is one typically developed by a small and loosely structured group of people who research and develop a project primarily for the sake of radical innovation.

Franchisees are not considered by some to be real entrepreneurs or intrapreneurs.

The team at TeleCorp was very impressed by their competitor's most recent release.They found it intriguing and are worried about some of their current customers switching services since they do not have a comparable product.They have begun doing their own research in this new field and thinking about how to create their own offering.What stage of the change process are they in?

According to the technology adoption curve, the last group to adopt a new technology is referred to as __________.

Approximately half of new businesses survive less than five years.

Which is not a major source of resistance to change?

___________ is a significant breakthrough in technology that leads to design competition and a new technology cycle.

What are the types of change that can occur in an organization?

The four stages people tend to go through when facing change are ____________.

One of the factors that contributes to a higher degree of entrepreneurship in emerging economies is __________.

List and describe the differences in risks entrepreneurs and intrapreneurs have.

Eric is a manager at a local café.Eric frequently receives complaints about his staff and the overall customer satisfaction is low.Eric recognizes the need for change, but fears that his staff will be hesitant to embrace a change in the culture they have created.At what stage in Lewin's change model is Eric's cafe in?