Exam 1: Introduction to Consumer Behavior and Marketing Strategy

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Online Business-to-Consumer (B2C)marketing is MOST similar to traditional marketing in the way that:

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_____ involves the thoughts and feelings people experience and the actions they perform in consumption processes.

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The marketing science approach is based on theories and methods from economics and statistics.

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Which of the following aspects of consumer behavior presents the marketer the MOST difficult continuing challenge?

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What is the function of a marketing strategy?

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As an approach to study consumer behavior,understanding consumption and its meanings is the primary objective of:

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According to the American Marketing Association,consumer behavior is all of the following EXCEPT:

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The dynamic nature of consumer behavior makes development of marketing strategies an exciting and easy task.

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The _____ approach seeks to develop theories and methods to explain consumer decision making and behavior.

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What are the three major reasons that have resulted in companies making changes to serve customers better?

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The marketing concept is BEST described as:

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The marketing science approach to consumer research is based on theories/methods borrowed from:

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The marketing science approach is used to predict the impact of marketing strategies on consumer choice and behavior.

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Though a primary tool of research for retailers,_____ is being used by consumer product companies as well.

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The third group interested in consumer behavior includes both consumers and organizational buyers who exchange resources for various goods and services.Their interest is in making exchanges that help them achieve their goals and in understanding their own behavior.

(True/False)
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Government agencies such as the FDA are primarily interested in consumer behavior research in order to influence consumers to behave in certain ways.

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Historically,the traditional approach to study consumer behavior has had the greatest impact.

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Which of the following methods is MOST likely to be used by firms in the consumer packaged goods industry?

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The design,implementation,and control of a plan to influence exchanges to achieve organizational objectives is at the heart of:

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Why is the consumer more difficult to understand/predict than anything in the physical universe?

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