Exam 6: Attitudes and Intentions

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Salient beliefs do not change over time.

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False

Attitude concepts should be measured:

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B

The degree of favorable perception of a particular attribute by a customer is known as:

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D

Briefly describe the Fishbein multiattribute attitude model.

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The Fishbein multiattribute attitude model claims that consumers add up the products of belief strength and evaluation when forming attitudes toward objects.

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Consumers' evaluations of salient attributes are not necessarily fixed over time but are constant across different situations.

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What are the four attitude-change strategies?

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_____ is the perceived probability of association between an object and its relevant attributes.

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_____ are created through a choice/decision process in which beliefs about two types of consequences are considered and integrated to evaluate alternative behaviors and select among them.

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The accessibility of an attitude is affected by an absence of cues.

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What is an attitude? Why are marketers interested in attitudes?

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Belief strength may be increased by offering free product samples.

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Having a generally favorable attitude toward a product means the consumer will perform every possible favorable behavior regarding that product.

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A company can _____ brand equity by purchasing brands that already have equity.

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Which of the following represents the lowest level of specificity?

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Multiattribute model often reveals differences in salient attributes across market segments.

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_____ concerns the value of the brand to the marketer and to the consumer.

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A new means-end chain must be constructed in order to change the evaluative aspect of an existing strongly held belief.

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The best indicator of immediate consumer behavior is:

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Companies can _____ brand equity by extending a positive brand name to other products.

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