Exam 19: Consumer Behavior, Electronic Commerce, and Channel Strategy
Exam 1: Introduction to Consumer Behavior and Marketing Strategy60 Questions
Exam 2: A Framework for Consumer Analysis60 Questions
Exam 3: Introduction to Affect and Cognition60 Questions
Exam 4: Consumers Product Knowledge and Involvement60 Questions
Exam 5: Attention and Comprehension60 Questions
Exam 6: Attitudes and Intentions60 Questions
Exam 7: Consumer Decision Making60 Questions
Exam 8: Introduction to Behavior61 Questions
Exam 9: Conditioning and Learning Processes60 Questions
Exam 10: Influencing Consumer Behaviors60 Questions
Exam 11: Introduction to the Environment60 Questions
Exam 12: Cultural and Cross-Cultural Influences61 Questions
Exam 13: Subculture and Social Class60 Questions
Exam 14: Reference Groups and Family62 Questions
Exam 15: Market Segmentation and Product Positioning60 Questions
Exam 16: Consumer Behavior and Product Strategy62 Questions
Exam 17: Consumer Behavior and Promotion Strategy60 Questions
Exam 18: Consumer Behavior and Pricing Strategy60 Questions
Exam 19: Consumer Behavior, Electronic Commerce, and Channel Strategy60 Questions
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Which of the following approaches to store location includes information about socioeconomic and demographic composition of consumers in the area,level of consumption,and consumer expenditure patterns?
(Multiple Choice)
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Discuss the four types of approach or avoidance behaviors related to retail stores.
(Essay)
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According to the text,which of the following factors is a frequently overlooked criterion in channel design decisions?
(Multiple Choice)
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_____ utility means channels convert raw materials into finished goods and services in forms the consumer seeks to purchase.
(Short Answer)
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Which of the following is NOT a disadvantage associated with shopping via catalogs?
(Multiple Choice)
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_____ utility means channels facilitate the transfer of ownership of goods to the consumer.
(Short Answer)
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Traditional and often used retail location models analyze consumers in the context of all of the following EXCEPT:
(Multiple Choice)
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In order for TV home shopping and electronic exchanges to continue to increase in popularity,these modes must:
(Multiple Choice)
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Music seems to exert an almost subliminal influence on the consumer's shopping tempo and the amount of time spent shopping.
(True/False)
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All of the following are advantages about the free-form layout EXCEPT:
(Multiple Choice)
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Essentially,what is the role of a channel of distribution? Why are competency and control of primary concern to the marketer?
(Essay)
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The analog approach attempts to systematically evaluate the relative value of a site compared to other potential sites in the area.
(True/False)
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Most retail location models emphasize behavioral data as a means of describing consumer behavior.
(True/False)
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_____ approach and avoidance can be related to store patronage intentions at a basic level.
(Short Answer)
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Consumers are considered primarily in terms of demographic and socioeconomic variables and of traffic patterns and distances to various locations.
(True/False)
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_____ is the nature of the product or service offered to the consumer.
(Short Answer)
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Which of the following is a price advantage of electronic commerce from the consumer's viewpoint?
(Multiple Choice)
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Marketing managers must decide whether to use store retailing,nonstore retailing,or multichannel retailing when designing the channel strategy.
(True/False)
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Which of the following coverage alternatives will generally allow the manufacturer the greatest amount of channel control?
(Multiple Choice)
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