Exam 13: Control Systems: Financial and Human

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What are the five areas of performance that standards measure?

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Who are the primary customers/stakeholders for the outputs of the operations,marketing,human resources,finance,and information functional areas/departments?

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The type of constant control that uses policies,procedures,and rules to influence employees' behavior in recurring,predictable situations is:

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The operating controller is responsible for the budgeting process that results in a master budget for the entire organization.

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There are two major types of audits: internal and external.

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Building on Work Application 1,give examples of preliminary,concurrent,rework,and damage controls for an organization you work for or have worked for.

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__________ is corrective action to get employees to meet standards and standing plans.

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Karen was very careful when designing the new product to make sure that production would run smoothly.This is an example of __________ control.

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Why should you focus on preliminary and concurrent types of control rather than rework and damage control?

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How confident are you in your ability to develop budgets and read financial statements? What experience have you had in developing budgets and reading financial statements?

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Why is damage control important?

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Management counseling is corrective action to get employees to meet standards and standing plans.

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What primary method of control is "No smoking" signs in a building?

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What is the difference between financial statements and financial budgets?

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Employees tend to resist control and sometimes break the rules.Give examples of things you or others have done to resist controls.

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A __________ is the planned quantitative allocation of resources for specific activities.

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Concurrent control is designed to anticipate and prevent possible problems.

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The first step in the control systems process is to measure performance.

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Throughout the systems process,__________ should be circulated among all the functional areas/departments to improve organizational performance.

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List the four steps in the control systems process.

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