Question 1

The progressive disciplinary steps are (1)oral warning,(2)written warning,(3)punishment,and (4)suspension.

Accepted Answer

A) True 
 B)False

Question 2

How does your professor in this course use controls to reduce and/or eliminate cheating on tests and other assignments?

Accepted Answer

In this course, the professor uses a var

Question 3

The type of constant control that takes into consideration how much managers monitor how employees do the job is:

Accepted Answer

A)  self-control. 
B)  clan control. 
C)  standing plans. 
D)  none of these 
A)  self-control. 
B)  clan control. 
C)  standing plans. 
D)  none of these

Question 4

__________ control is action taken to fix an output.

Accepted Answer

A)  Preliminary 
B)  Concurrent 
C)  Damage 
D)  Rework 
A)  Preliminary 
B)  Concurrent 
C)  Damage 
D)  Rework

Question 5

Damage control is action taken to fix an output.

Accepted Answer

A) True 
 B)False

Question 6

Standing plans are similar to standards in that they are both in constant use.

Accepted Answer

A) True 
 B)False

Question 7

Building on Work Applications 1 and 2 and using Exhibit 13-2,illustrate the systems process for a department you work for or have worked for within an organization.Be sure to give examples of preliminary,concurrent,rework,and damage controls for your department.

Accepted Answer

I have worked in the marketing departmen

Question 8

The four steps in the control systems process are (1)set objectives and standards,(2)measure performance,(3)correct,and (4)reinforce.

Accepted Answer

A) True 
 B)False

Question 9

The __________ includes all planned major assets investments.

Accepted Answer

A)  resource allocation plan 
B)  master budget 
C)  capital expenditures budget 
D)  financial budget 
A)  resource allocation plan 
B)  master budget 
C)  capital expenditures budget 
D)  financial budget

Question 10

One of the work crew has broken the norm of working at too slow a pace,so other members have come over to ask what the holdup is.What primary method of control is being used in this situation?

Accepted Answer

A)  clan 
B)  regular meetings and reports 
C)  observation 
D)  the exception principle 
A)  clan 
B)  regular meetings and reports 
C)  observation 
D)  the exception principle

Question 11

For the following question(s), write the first step of the discipline model, followed by what you would say to Chris. Write steps 2 to 5, followed by what you would say for each step. The discipline is a verbal warning.
-Discipline.Your employee,Chris,is an auto technician.All employees at the garage know that they are supposed to put a paper mat on the floor of each car so that the carpets don't get dirty.When you got into a car Chris repaired,the car did not have a mat and there was grease on the carpet.You just coached Chris about this problem two days ago.

Accepted Answer

Step 1.Refer to past feedback. Ch

Question 12

How do managers commonly demotivate employees?

Accepted Answer

Managers commonly de

Question 13

Give an example of a constant,a periodic,and an occasional control method used by an organization you work for or have worked for.Identify each by name and explain why it is classified as such.

Accepted Answer

Constant control method: 
One example of

Question 14

Rework control is action taken to fix an output.

Accepted Answer

A) True 
 B)False

Question 15

__________ is the process of establishing and implementing mechanisms to ensure that objectives are achieved.

Accepted Answer

A)  Feedback 
B)  Budgeting 
C)  Controlling 
D)  Control frequency 
A)  Feedback 
B)  Budgeting 
C)  Controlling 
D)  Control frequency

Question 16

Which of the following is NOT one of the three major activities of management by walking around (MBWA)?

Accepted Answer

A)  teaching 
B)  coaching 
C)  facilitating 
D)  listening 
A)  teaching 
B)  coaching 
C)  facilitating 
D)  listening

Question 17

Constant controls include self-control,clan control,and standing plans.

Accepted Answer

A) True 
 B)False

Question 18

What are the three constant control methods,the three periodic control methods,and the four occasional control methods?

Accepted Answer

Constant controls include self-control,c

Question 19

The difference between the budget and actual statements is that the budget reports past results,whereas actual statements project future results.

Accepted Answer

A) True 
 B)False

Question 20

Concurrent control is action taken to ensure that standards are met as inputs and are transformed into outputs.

Accepted Answer

A) True 
 B)False

The progressive disciplinary steps are (1)oral warning,(2)written warning,(3)punishment,and (4)suspension.

How does your professor in this course use controls to reduce and/or eliminate cheating on tests and other assignments?

The type of constant control that takes into consideration how much managers monitor how employees do the job is:

__________ control is action taken to fix an output.

Damage control is action taken to fix an output.

Standing plans are similar to standards in that they are both in constant use.

Building on Work Applications 1 and 2 and using Exhibit 13-2,illustrate the systems process for a department you work for or have worked for within an organization.Be sure to give examples of preliminary,concurrent,rework,and damage controls for your department.

The four steps in the control systems process are (1)set objectives and standards,(2)measure performance,(3)correct,and (4)reinforce.

The __________ includes all planned major assets investments.

One of the work crew has broken the norm of working at too slow a pace,so other members have come over to ask what the holdup is.What primary method of control is being used in this situation?

How do managers commonly demotivate employees?

Give an example of a constant,a periodic,and an occasional control method used by an organization you work for or have worked for.Identify each by name and explain why it is classified as such.

Rework control is action taken to fix an output.

__________ is the process of establishing and implementing mechanisms to ensure that objectives are achieved.

Which of the following is NOT one of the three major activities of management by walking around (MBWA)?

Constant controls include self-control,clan control,and standing plans.

What are the three constant control methods,the three periodic control methods,and the four occasional control methods?

The difference between the budget and actual statements is that the budget reports past results,whereas actual statements project future results.

Concurrent control is action taken to ensure that standards are met as inputs and are transformed into outputs.

Management and Entrepreneurship

The Global Environment, Culture, Ethics, Social Responsibility, and Sustainability

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Organizing and Delegating Work

Managing Change: Innovation and Diversity

Human Resources Management

Organizational Behavior: Power, politics, conflict, and Stress

Leading With Influence

Communicating and Information Technology

Motivating for High Performance

Team Leadership

Operations,quality,and Productivity

A Brief History of Management

Time Management

Career Management and Networking

Written Communication

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Exam 13: Control Systems: Financial and Human

The progressive disciplinary steps are (1)oral warning,(2)written warning,(3)punishment,and (4)suspension.

How does your professor in this course use controls to reduce and/or eliminate cheating on tests and other assignments?

The type of constant control that takes into consideration how much managers monitor how employees do the job is:

__________ control is action taken to fix an output.

Damage control is action taken to fix an output.

Standing plans are similar to standards in that they are both in constant use.

Building on Work Applications 1 and 2 and using Exhibit 13-2,illustrate the systems process for a department you work for or have worked for within an organization.Be sure to give examples of preliminary,concurrent,rework,and damage controls for your department.

The four steps in the control systems process are (1)set objectives and standards,(2)measure performance,(3)correct,and (4)reinforce.

The __________ includes all planned major assets investments.

One of the work crew has broken the norm of working at too slow a pace,so other members have come over to ask what the holdup is.What primary method of control is being used in this situation?

How do managers commonly demotivate employees?

Give an example of a constant,a periodic,and an occasional control method used by an organization you work for or have worked for.Identify each by name and explain why it is classified as such.

Rework control is action taken to fix an output.

__________ is the process of establishing and implementing mechanisms to ensure that objectives are achieved.

Which of the following is NOT one of the three major activities of management by walking around (MBWA)?

Constant controls include self-control,clan control,and standing plans.

What are the three constant control methods,the three periodic control methods,and the four occasional control methods?

The difference between the budget and actual statements is that the budget reports past results,whereas actual statements project future results.

Concurrent control is action taken to ensure that standards are met as inputs and are transformed into outputs.

Management and Entrepreneurship

The Global Environment, Culture, Ethics, Social Responsibility, and Sustainability

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Organizing and Delegating Work

Managing Change: Innovation and Diversity

Human Resources Management

Organizational Behavior: Power, politics, conflict, and Stress

Leading With Influence

Communicating and Information Technology

Motivating for High Performance

Team Leadership

Operations,quality,and Productivity

A Brief History of Management

Time Management

Career Management and Networking

Written Communication

Filters