Exam 6: Web, nonstore-Based, and Other Forms of Nontraditional Retailing

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Telemarketing is most closely part of ________.

(Multiple Choice)
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A direct marketer that uses a dual channel of distribution strategy does not need to maintain a common image between its store- and catalog-based retail operations.

(True/False)
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Describe four measures that a direct marketer can use to measure the results of a solicitation.

(Essay)
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In planning an infomercial,a retailer should assume that the average viewer watches at least half of the advertisement.

(True/False)
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The addition of direct marketing to a store-based retailer is a complementary (instead of competitive)activity.

(True/False)
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A retailer keeps an updated record of its customers' purchases,method of payment,and size and color preferences.This illustrates ________.

(Multiple Choice)
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Which of the following is a negative feature for retailers of the World Wide Web?

(Multiple Choice)
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A major advantage of omnichannel retailing is the ability of consumers to ________.

(Multiple Choice)
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a.Describe the major advantages of buy online and pickup in store from a consumer's perspective. b.Describe the major advantages of buy online and pickup in store from a retailer's perspective.

(Essay)
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A customer orders products by mail,phone,fax,tablet,or computer in ________.

(Multiple Choice)
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The most valuable asset of a highly profitable direct marketer is generally its ________.

(Multiple Choice)
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Why are direct selling and conventional vending machines not generally considered part of direct marketing?

(Short Answer)
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The high level of competition in direct marketing is due to ________.

(Multiple Choice)
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While an infomercial may be 30 minutes in length,it commonly has timed segments since ________.

(Multiple Choice)
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Conventional vending machines are generally not considered as a form of direct marketing since ________.

(Multiple Choice)
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Which statement concerning the characteristics of World Wide Web users is not correct?

(Multiple Choice)
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Under the FTC's Telemarketing Sales Rule,telemarketers must ________.

(Multiple Choice)
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A typical response rate for a direct marketer is ________.

(Multiple Choice)
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Discuss the major recent retail developments in vending machines.

(Essay)
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A way to collect,store,and use relevant information about customers is ________.

(Multiple Choice)
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