Exam 2: Information Systems and Knowledge Management

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CompuStat,which publishes financial data,such as income statements and balance sheets,is an example of which type of database?

(Multiple Choice)
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One way to describe marketing research is to categorize it based on the four possible functions it serves in business: foundational,testing,issues,and validation.

(True/False)
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Melanie is using the Internet to gather information designed to detect changes in her company's external operating environment.What is Melanie performing?

(Multiple Choice)
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A decision support system requires databases but not software.

(True/False)
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Modern technology provides new ways of tracking human behavior.

(True/False)
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Explain how data,information,and intelligence represent value to a firm.

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____________________ data refers to the accumulated records resulting from point of sale data recordings.

(Short Answer)
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The purpose of a decision support system is to store data and transform data into information that is easily accessible to marketing managers.

(True/False)
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When an Internet user sets up his computer so that it will send him regular news about his favorite professional football team,this is an example of the application of:

(Multiple Choice)
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Name and describe the four characteristics that help determine how valuable data may be to marketing researchers and managers.

(Essay)
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Which of the following represents a blend of previous experience,insight,and data that forms organizational memory?

(Multiple Choice)
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Environmental scanning entails all information gathering designed to detect changes in the external operating environment of the firm.

(True/False)
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Web tracking is illegal.

(True/False)
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Data,information,and intelligence all have the potential to create value to the firm through better decision making.

(True/False)
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A Web site address that Web browsers recognize is called a(n)____________________.

(Short Answer)
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Parties that furnish information on the World Wide Web are called ____________________.

(Short Answer)
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Scanner data refers to the accumulated records resulting from point of sale data recordings.

(True/False)
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Knowledge management is the process of creating an inclusive,comprehensive,easily accessible organizational memory,which can be called the organization's intellectual capital.

(True/False)
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When amazon.com recommends books for purchase when a customer who has ordered books from Amazon previously returns to the site,this is an example of:

(Multiple Choice)
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A computerized directory that allows users to search the World Wide Web for information based on a keyword search is called a(n)____________________.

(Short Answer)
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