Question 1

Which of the following makes a chart ineffective?

Accepted Answer

A)  giving a short title to the chart 
B)  adding a subtitle for the chart 
C)  highlighting the chart's focal points 
D)  keeping the chart title nondescriptive 
E)  placing a callout box on the chart 
A)  giving a short title to the chart 
B)  adding a subtitle for the chart 
C)  highlighting the chart's focal points 
D)  keeping the chart title nondescriptive 
E)  placing a callout box on the chart

Question 2

A drawback of online databases is that they

Accepted Answer

A)  are more expensive than primary research. 
B)  provide outdated information. 
C)  take time to navigate. 
D)  contain sparse business-related information. 
E)  are not found in university libraries. 
A)  are more expensive than primary research. 
B)  provide outdated information. 
C)  take time to navigate. 
D)  contain sparse business-related information. 
E)  are not found in university libraries.

Question 3

Maxim Industries has a very specific business problem related to the unique characteristics of its workforce.To obtain the necessary data to analyze this problem,the company should do primary research.

Accepted Answer

A) True 
 B)False

Question 4

Placing data labels on each slice of a pie chart makes it difficult to interpret.

Accepted Answer

A) True 
 B)False

Question 5

Lata always tends to see business problems from the perspective of middle management.This is an example of a bias.

Accepted Answer

A) True 
 B)False

Question 6

The ______ of data acquired through secondary research is how well it applies to your specific business problem.

Accepted Answer

A)  expertise 
B)  reliability 
C)  adaptability 
D)  relevance 
E)  biases 
A)  expertise 
B)  reliability 
C)  adaptability 
D)  relevance 
E)  biases

Question 7

Who is the primary audience for most business reports?

Accepted Answer

A)  people who own stock in the company 
B)  low-level workers within the company 
C)  customers of the company 
D)  decision makers within the company 
E)  suppliers of the company 
A)  people who own stock in the company 
B)  low-level workers within the company 
C)  customers of the company 
D)  decision makers within the company 
E)  suppliers of the company

Question 8

What are the guidelines for creating effective survey questions?

Accepted Answer

Survey questions should be simple to ans

Question 9

Nathan's boss has asked him to present a business report on "consumer shopping habits" in three days.Due to the time constraint,his boss wants him to use secondary research.In this situation,which of the following should Nathan do?

Accepted Answer

A)  arrange for focus group discussions and interviews 
B)  survey consumers through online questionnaires 
C)  interview consumers over the phone 
D)  use data published in business journals 
E)  hire a consultant to conduct survey research 
A)  arrange for focus group discussions and interviews 
B)  survey consumers through online questionnaires 
C)  interview consumers over the phone 
D)  use data published in business journals 
E)  hire a consultant to conduct survey research

Question 10

Which type of visual should you use to display stock prices over time?

Accepted Answer

A)  a line chart 
B)  a pie chart 
C)  a bar chart 
D)  a clustered-column chart 
E)  a table 
A)  a line chart 
B)  a pie chart 
C)  a bar chart 
D)  a clustered-column chart 
E)  a table

Question 11

Which of the following statements about online research is true?

Accepted Answer

A)  The information found on the Internet tends to be of uniformly good quality. 
B)  None of the information sources on the web are informed and accurate. 
C)  It is not necessary to document information sources found on the web. 
D)  Speeches and presentations provided in video and audio format have no usefulness for business research. 
E)  Industry sites list a variety of sources that may be more current than the information in business databases. 
A)  The information found on the Internet tends to be of uniformly good quality. 
B)  None of the information sources on the web are informed and accurate. 
C)  It is not necessary to document information sources found on the web. 
D)  Speeches and presentations provided in video and audio format have no usefulness for business research. 
E)  Industry sites list a variety of sources that may be more current than the information in business databases.

Question 12

For business research,the information you can access through business databases and other sources at your library is generally the most reliable.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following statements about charts is true?

Accepted Answer

A)  Charts are meant solely for conveying simple numerical information. 
B)  Important business ideas or relationships should not be explained through charts. 
C)  Charts should not require much mental effort for the reader. 
D)  The title of a chart should be at least ten words long. 
E)  Charts have fewer limits than tables in the amount of information they can provide. 
A)  Charts are meant solely for conveying simple numerical information. 
B)  Important business ideas or relationships should not be explained through charts. 
C)  Charts should not require much mental effort for the reader. 
D)  The title of a chart should be at least ten words long. 
E)  Charts have fewer limits than tables in the amount of information they can provide.

Question 14

Marcus included the following question on a customer survey: "Do you prefer healthy,nutritious food,or food that is bad for you and will ruin your health?" The problem with that question is that it

Accepted Answer

A)  is too short. 
B)  is simple to answer. 
C)  is leading. 
D)  has exhaustive choices. 
E)  focuses on one idea. 
A)  is too short. 
B)  is simple to answer. 
C)  is leading. 
D)  has exhaustive choices. 
E)  focuses on one idea.

Question 15

The first step in developing research-based business reports is identifying what decision makers want to accomplish.

Accepted Answer

A) True 
 B)False

Question 16

Elise,the owner of Power Hour Gym,wants to know how customers feel about the new strength and conditioning classes that she is offering.Which of the following questions should she incorporate into her survey questionnaire?

Accepted Answer

A)  Are you excited to try one of our awesome new classes? 
B)  How good are the new,improved strength and conditioning classes compared to the previous offerings? 
C)  How do you feel about the new strength and conditioning classes compared to the old ones? 
D)  How strongly do you agree that the new classes are more fun and challenging than the old ones? 
E)  Do you think the new class offerings are better than the old ones because they features more innovative techniques for improving your strength and conditioning? 
A)  Are you excited to try one of our awesome new classes? 
B)  How good are the new,improved strength and conditioning classes compared to the previous offerings? 
C)  How do you feel about the new strength and conditioning classes compared to the old ones? 
D)  How strongly do you agree that the new classes are more fun and challenging than the old ones? 
E)  Do you think the new class offerings are better than the old ones because they features more innovative techniques for improving your strength and conditioning?

Question 17

Noelle,assistant manager at Green Gardens Restaurant,is preparing a questionnaire to help her evaluate customer satisfaction.She wants her survey to only include closed questions.Which of the following questions can Noelle use?

Accepted Answer

A)  How would you describe your most recent experience at Green Gardens? 
B)  How would you suggest that we improve our customer service? 
C)  On a scale of 1 to 5,how would you rate your level of satisfaction with your most recent meal at Green Gardens? 
D)  What types of food would you like to see served at Green Gardens? 
E)  What factors influence you while choosing a restaurant? 
A)  How would you describe your most recent experience at Green Gardens? 
B)  How would you suggest that we improve our customer service? 
C)  On a scale of 1 to 5,how would you rate your level of satisfaction with your most recent meal at Green Gardens? 
D)  What types of food would you like to see served at Green Gardens? 
E)  What factors influence you while choosing a restaurant?

Question 18

How are closed questions different from open-ended questions?

Accepted Answer

Closed questions restrict respondents to

Question 19

Explain the guidelines that should be followed to format tables effectively.

Accepted Answer

The guidelines that should be followed t

Question 20

Researchers should state their objectives in general,targeted,and achievable statements.

Accepted Answer

A) True 
 B)False

Which of the following makes a chart ineffective?

A drawback of online databases is that they

Maxim Industries has a very specific business problem related to the unique characteristics of its workforce.To obtain the necessary data to analyze this problem,the company should do primary research.

Placing data labels on each slice of a pie chart makes it difficult to interpret.

Lata always tends to see business problems from the perspective of middle management.This is an example of a bias.

The ______ of data acquired through secondary research is how well it applies to your specific business problem.

Who is the primary audience for most business reports?

What are the guidelines for creating effective survey questions?

Nathan's boss has asked him to present a business report on "consumer shopping habits" in three days.Due to the time constraint,his boss wants him to use secondary research.In this situation,which of the following should Nathan do?

Which type of visual should you use to display stock prices over time?

Which of the following statements about online research is true?

For business research,the information you can access through business databases and other sources at your library is generally the most reliable.

Which of the following statements about charts is true?

Marcus included the following question on a customer survey: "Do you prefer healthy,nutritious food,or food that is bad for you and will ruin your health?" The problem with that question is that it

The first step in developing research-based business reports is identifying what decision makers want to accomplish.

Elise,the owner of Power Hour Gym,wants to know how customers feel about the new strength and conditioning classes that she is offering.Which of the following questions should she incorporate into her survey questionnaire?

Noelle,assistant manager at Green Gardens Restaurant,is preparing a questionnaire to help her evaluate customer satisfaction.She wants her survey to only include closed questions.Which of the following questions can Noelle use?

How are closed questions different from open-ended questions?

Explain the guidelines that should be followed to format tables effectively.

Researchers should state their objectives in general,targeted,and achievable statements.

Establishing Credibility

Interpersonal Communication and Emotional Intelligence

Team Communication and Difficult Conversations

Communicating Across Cultures

Creating Effective Business Messages

Improving Readability With Style and Design

E-Mail and Other Traditional Tools for Business Communication

Social Media for Business Communication

Routine Business Messages

Persuasive Messages

Bad-News Messages

Completing Business Proposals and Business Reports

Planning Presentations

Delivering Presentations

Employment Communication

Filters

Exam 12: Research and Business Proposals and Planning for Business Proposals

Which of the following makes a chart ineffective?

A drawback of online databases is that they

Maxim Industries has a very specific business problem related to the unique characteristics of its workforce.To obtain the necessary data to analyze this problem,the company should do primary research.

Placing data labels on each slice of a pie chart makes it difficult to interpret.

Lata always tends to see business problems from the perspective of middle management.This is an example of a bias.

The ______ of data acquired through secondary research is how well it applies to your specific business problem.

Who is the primary audience for most business reports?

What are the guidelines for creating effective survey questions?

Nathan's boss has asked him to present a business report on "consumer shopping habits" in three days.Due to the time constraint,his boss wants him to use secondary research.In this situation,which of the following should Nathan do?

Which type of visual should you use to display stock prices over time?

Which of the following statements about online research is true?

For business research,the information you can access through business databases and other sources at your library is generally the most reliable.

Which of the following statements about charts is true?

Marcus included the following question on a customer survey: "Do you prefer healthy,nutritious food,or food that is bad for you and will ruin your health?" The problem with that question is that it

The first step in developing research-based business reports is identifying what decision makers want to accomplish.

Elise,the owner of Power Hour Gym,wants to know how customers feel about the new strength and conditioning classes that she is offering.Which of the following questions should she incorporate into her survey questionnaire?

Noelle,assistant manager at Green Gardens Restaurant,is preparing a questionnaire to help her evaluate customer satisfaction.She wants her survey to only include closed questions.Which of the following questions can Noelle use?

How are closed questions different from open-ended questions?

Explain the guidelines that should be followed to format tables effectively.

Researchers should state their objectives in general,targeted,and achievable statements.

Establishing Credibility

Interpersonal Communication and Emotional Intelligence

Team Communication and Difficult Conversations

Communicating Across Cultures

Creating Effective Business Messages

Improving Readability With Style and Design

E-Mail and Other Traditional Tools for Business Communication

Social Media for Business Communication

Routine Business Messages

Persuasive Messages

Bad-News Messages

Completing Business Proposals and Business Reports

Planning Presentations

Delivering Presentations

Employment Communication

Filters