Question 1

The primary purpose of the FAIR test is to make sure that business communications are

Accepted Answer

A)  concise. 
B)  accessible. 
C)  error-free. 
D)  understandable. 
E)  ethical. 
A)  concise. 
B)  accessible. 
C)  error-free. 
D)  understandable. 
E)  ethical.

Question 2

Using the active voice while writing business messages

Accepted Answer

A)  diverts the attention from the subject. 
B)  makes the writer sound less bossy. 
C)  allows for faster processing of the business message. 
D)  makes the message difficult to navigate. 
E)  is useful when the writer wants to avoid assigning blame. 
A)  diverts the attention from the subject. 
B)  makes the writer sound less bossy. 
C)  allows for faster processing of the business message. 
D)  makes the message difficult to navigate. 
E)  is useful when the writer wants to avoid assigning blame.

Question 3

Providing too much information can distract readers and weigh a business document down.

Accepted Answer

A) True 
 B)False

Question 4

When readers see long paragraphs,they often stop reading and start trying to pick out significant words and phrases from the text.

Accepted Answer

A) True 
 B)False

Question 5

What is the impact of using the active voice in business messages?

Accepted Answer

Using the active voice in writing includ

Question 6

People can generally process information more quickly when writers use passive verbs.

Accepted Answer

A) True 
 B)False

Question 7

To create a more natural writing style and improve the ease of reading,a writer should use

Accepted Answer

A)  passive verbs. 
B)  parallel language. 
C)  the passive voice. 
D)  figures of speech. 
E)  buzzwords. 
A)  passive verbs. 
B)  parallel language. 
C)  the passive voice. 
D)  figures of speech. 
E)  buzzwords.

Question 8

Reviewing business messages minimizes the possibility of embarrassing and damaging mistakes.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is most likely to positively influence your readers' perceptions of your credibility?

Accepted Answer

A)  being wordy 
B)  being specific 
C)  using buzzwords 
D)  starting sentences with "There are" 
E)  using prepositional phrases 
A)  being wordy 
B)  being specific 
C)  using buzzwords 
D)  starting sentences with "There are" 
E)  using prepositional phrases

Question 10

Which task are you most likely to do during the final pass of proofreading?

Accepted Answer

A)  Check for adequate white space. 
B)  Look for typographical mistakes. 
C)  Imagine how the audience will respond. 
D)  Ask yourself if you are confident in your facts. 
E)  See if you have made logical errors. 
A)  Check for adequate white space. 
B)  Look for typographical mistakes. 
C)  Imagine how the audience will respond. 
D)  Ask yourself if you are confident in your facts. 
E)  See if you have made logical errors.

Question 11

By eliminating redundancies,you can reduce the overall word count in a business message.

Accepted Answer

A) True 
 B)False

Question 12

One advantage of using simple,short words is that they help readers process information more quickly.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is most likely to improve the ease of navigation in information-rich and complex messages?

Accepted Answer

A)  using headings to convey the contents of sections 
B)  avoiding the use of numbered or bulleted lists 
C)  using several different font styles in the document 
D)  using a new style of formatting for each section 
E)  avoiding the use of too much white space 
A)  using headings to convey the contents of sections 
B)  avoiding the use of numbered or bulleted lists 
C)  using several different font styles in the document 
D)  using a new style of formatting for each section 
E)  avoiding the use of too much white space

Question 14

The use of buzzwords in business messages usually stirs positive feelings among readers.

Accepted Answer

A) True 
 B)False

Question 15

The FAIR test helps business writers to make sure their communications are ethical.

Accepted Answer

A) True 
 B)False

Question 16

Discuss how to proofread a business document.

Accepted Answer

Proofreading involves rereading your ent

Question 17

A survey of recruiters found that the most sought after characteristic of writing is

Accepted Answer

A)  being accurate. 
B)  being concise. 
C)  avoiding redundancy. 
D)  avoiding buzzwords. 
E)  using parallel language. 
A)  being accurate. 
B)  being concise. 
C)  avoiding redundancy. 
D)  avoiding buzzwords. 
E)  using parallel language.

Question 18

Which of the following is most likely to help you write concisely?

Accepted Answer

A)  using longer sentences 
B)  avoiding redundancy 
C)  using more prepositional phrases 
D)  avoiding the active voice 
E)  using buzzwords 
A)  using longer sentences 
B)  avoiding redundancy 
C)  using more prepositional phrases 
D)  avoiding the active voice 
E)  using buzzwords

Question 19

The "R" in the FAIR test stands for

Accepted Answer

A)  revision. 
B)  respect. 
C)  relevancy. 
D)  redundancy. 
E)  repetition. 
A)  revision. 
B)  respect. 
C)  relevancy. 
D)  redundancy. 
E)  repetition.

Question 20

Hugo includes the following sentence in his memo: "The increase in profits is greater than any I have seen during my career." What is the flaw in this sentence?

Accepted Answer

A)  It uses obscure words. 
B)  It contains redundancy. 
C)  It uses passive voice. 
D)  It is not specific. 
E)  It uses a figure of speech. 
A)  It uses obscure words. 
B)  It contains redundancy. 
C)  It uses passive voice. 
D)  It is not specific. 
E)  It uses a figure of speech.

The primary purpose of the FAIR test is to make sure that business communications are

Using the active voice while writing business messages

Providing too much information can distract readers and weigh a business document down.

When readers see long paragraphs,they often stop reading and start trying to pick out significant words and phrases from the text.

What is the impact of using the active voice in business messages?

People can generally process information more quickly when writers use passive verbs.

To create a more natural writing style and improve the ease of reading,a writer should use

Reviewing business messages minimizes the possibility of embarrassing and damaging mistakes.

Which of the following is most likely to positively influence your readers' perceptions of your credibility?

Which task are you most likely to do during the final pass of proofreading?

By eliminating redundancies,you can reduce the overall word count in a business message.

One advantage of using simple,short words is that they help readers process information more quickly.

Which of the following is most likely to improve the ease of navigation in information-rich and complex messages?

The use of buzzwords in business messages usually stirs positive feelings among readers.

The FAIR test helps business writers to make sure their communications are ethical.

Discuss how to proofread a business document.

A survey of recruiters found that the most sought after characteristic of writing is

Which of the following is most likely to help you write concisely?

The "R" in the FAIR test stands for

Hugo includes the following sentence in his memo: "The increase in profits is greater than any I have seen during my career." What is the flaw in this sentence?

Establishing Credibility

Interpersonal Communication and Emotional Intelligence

Team Communication and Difficult Conversations

Communicating Across Cultures

Creating Effective Business Messages

E-Mail and Other Traditional Tools for Business Communication

Social Media for Business Communication

Routine Business Messages

Persuasive Messages

Bad-News Messages

Research and Business Proposals and Planning for Business Proposals

Completing Business Proposals and Business Reports

Planning Presentations

Delivering Presentations

Employment Communication

Filters

Exam 6: Improving Readability With Style and Design

The primary purpose of the FAIR test is to make sure that business communications are

Using the active voice while writing business messages

Providing too much information can distract readers and weigh a business document down.

When readers see long paragraphs,they often stop reading and start trying to pick out significant words and phrases from the text.

What is the impact of using the active voice in business messages?

People can generally process information more quickly when writers use passive verbs.

To create a more natural writing style and improve the ease of reading,a writer should use

Reviewing business messages minimizes the possibility of embarrassing and damaging mistakes.

Which of the following is most likely to positively influence your readers' perceptions of your credibility?

Which task are you most likely to do during the final pass of proofreading?

By eliminating redundancies,you can reduce the overall word count in a business message.

One advantage of using simple,short words is that they help readers process information more quickly.

Which of the following is most likely to improve the ease of navigation in information-rich and complex messages?

The use of buzzwords in business messages usually stirs positive feelings among readers.

The FAIR test helps business writers to make sure their communications are ethical.

Discuss how to proofread a business document.

A survey of recruiters found that the most sought after characteristic of writing is

Which of the following is most likely to help you write concisely?

The "R" in the FAIR test stands for

Hugo includes the following sentence in his memo: "The increase in profits is greater than any I have seen during my career." What is the flaw in this sentence?

Establishing Credibility

Interpersonal Communication and Emotional Intelligence

Team Communication and Difficult Conversations

Communicating Across Cultures

Creating Effective Business Messages

E-Mail and Other Traditional Tools for Business Communication

Social Media for Business Communication

Routine Business Messages

Persuasive Messages

Bad-News Messages

Research and Business Proposals and Planning for Business Proposals

Completing Business Proposals and Business Reports

Planning Presentations

Delivering Presentations

Employment Communication

Filters