Exam 3: Team Communication and Difficult Conversations

Team leader Val always follows through after meetings by asking all participants for an update on their assigned action items.What effect is this likely to have on her team members?

Because virtual teams have a more difficult time building relationships than traditional teams,experts recommend starting each virtual meeting with social chat.

You have been assigned to a short-term team made up of people you have never met.What can you do to make your first meeting with your new team productive?

One significant advantage of virtual meetings is that team members can multitask during them.

Whenever he has to present a proposal to his managers,LeRoy is able to distance himself from his ideas and accept criticism without becoming defensive.What process enables LeRoy to do this?

Ann's team completed the first draft of a group document and asked her to edit it carefully for grammar,punctuation,and spelling.The next day,the group decided to delete part of the document.Ann felt like her efforts were wasted.What did the team do wrong?

Moira has a standard way of running meetings that she has used for a long time.Her meetings tend to be efficient but dry,and people have difficulty feeling engaged.Which of the following techniques should Moira use to solve that problem?

Experts recommend viewing conflict as an opportunity.

Which of the following makes comments sound more conciliatory and less accusing?

Karen and her team share ideas about how their team should approach work,and they spend some time debating which ideas to adopt.What stage is the team at?

What do professionals identify as one of the most important characteristics of virtual teammates?

Creating a shared story with a colleague means

Which of the following is a trait that contributes to the inherent diversity of a team?

What impact does meeting in person have on long-term virtual teams?

Which of the following best describes the performing stage of team development?

Abdul is frustrated because his team members come unprepared for meetings.What is the first thing he should do to try to improve the situation?

When editing a group document,what should be the first thing the team works on?

What are the advantages of adopting a learning stance?

The basic principles of team communication all depend on a strong speaking-centered approach.

Difficult conversations can be handled successfully by