Question 1

To ensure that a newly designed product moves smoothly to the production stage,____ could be used.

Accepted Answer

A) JIT 
B) computer-aided design 
C) postaction control 
D) computer-assisted manufacturing 
E) flexible manufacturing systems 
A) JIT 
B) computer-aided design 
C) postaction control 
D) computer-assisted manufacturing 
E) flexible manufacturing systems

Question 2

What is the relationship between operations management and organizational strategy?

Accepted Answer

A) Operations management drives organizational strategy decisions. 
B) Organizational strategy drives operations management decisions. 
C) There is a direct relationship between the two so that each affects the other. 
D) There is essentially little relationship between the two areas. 
E) To date, research has been unable to show a consistent relationship between the two. 
A) Operations management drives organizational strategy decisions. 
B) Organizational strategy drives operations management decisions. 
C) There is a direct relationship between the two so that each affects the other. 
D) There is essentially little relationship between the two areas. 
E) To date, research has been unable to show a consistent relationship between the two.

Question 3

The first application of robots was for which of the following?

Accepted Answer

A) Drilling 
B) Welding 
C) Cutting 
D) Assembling 
E) Painting 
A) Drilling 
B) Welding 
C) Cutting 
D) Assembling 
E) Painting

Question 4

The U.S.economy,as a whole,did not mirror the decline in manufacturing during the 1970s partly because of tremendous growth in the service sector.

Accepted Answer

A) True 
 B)False

Question 5

Katina is in the emergency room.They think she has a broken wrist,so she is taken to x-ray.This is an example of the use of ____ layout.

Accepted Answer

A) product 
B) fixed-position 
C) specialized 
D) functional 
E) process 
A) product 
B) fixed-position 
C) specialized 
D) functional 
E) process

Question 6

When GE executives decided to sell NBC network they were making a ____ decision.

Accepted Answer

A) facilities 
B) product-service mix 
C) capacity utilization 
D) product substitutes 
E) human resource mix 
A) facilities 
B) product-service mix 
C) capacity utilization 
D) product substitutes 
E) human resource mix

Question 7

The Malcolm Baldrige Award is given to firms that achieve major quality improvements.

Accepted Answer

A) True 
 B)False

Question 8

The goals of operations managers are efficiency and effectiveness,which are achieved through

Accepted Answer

A) quality and profits. 
B) productivity and profits. 
C) profits and legal responsibility. 
D) quality and productivity. 
E) profits and returns to stockholders. 
A) quality and profits. 
B) productivity and profits. 
C) profits and legal responsibility. 
D) quality and productivity. 
E) profits and returns to stockholders.

To ensure that a newly designed product moves smoothly to the production stage,____ could be used.

What is the relationship between operations management and organizational strategy?

The first application of robots was for which of the following?

The U.S.economy,as a whole,did not mirror the decline in manufacturing during the 1970s partly because of tremendous growth in the service sector.

Katina is in the emergency room.They think she has a broken wrist,so she is taken to x-ray.This is an example of the use of ____ layout.

When GE executives decided to sell NBC network they were making a ____ decision.

The Malcolm Baldrige Award is given to firms that achieve major quality improvements.

The goals of operations managers are efficiency and effectiveness,which are achieved through

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Information and Information Technology

Filters

Exam 21: Managing Operations, Quality, and Productivity

To ensure that a newly designed product moves smoothly to the production stage,____ could be used.

What is the relationship between operations management and organizational strategy?

The first application of robots was for which of the following?

The U.S.economy,as a whole,did not mirror the decline in manufacturing during the 1970s partly because of tremendous growth in the service sector.

Katina is in the emergency room.They think she has a broken wrist,so she is taken to x-ray.This is an example of the use of ____ layout.

When GE executives decided to sell NBC network they were making a ____ decision.

The Malcolm Baldrige Award is given to firms that achieve major quality improvements.

The goals of operations managers are efficiency and effectiveness,which are achieved through

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Information and Information Technology

Filters