Question 1

Systems, contingency, and quality-management viewpoints are part of the ________ perspective.

Accepted Answer

A) behavioral 
B) scientific 
C) historical 
D) quantitative 
E) contemporary 
A) behavioral 
B) scientific 
C) historical 
D) quantitative 
E) contemporary

Question 2

Oscar is a manager of a downtown hotel and is currently considering the pricing of rooms for the upcoming holiday season.He would be wise to use the mathematical tools of management science to help him with this decision.

Accepted Answer

A) True 
 B)False

Question 3

Frank and Lillian Gilbreth were chief proponents of administrative management.

Accepted Answer

A) True 
 B)False

Question 4

To create a learning organization, managers must perform three key functions or roles: build a commitment to learning, work to generate ideas with impact, and

Accepted Answer

A) minimize stress with positive talk. 
B) be fair to employees. 
C) stir conflict before implementing new ideas. 
D) work to generalize ideas with impact. 
E) work to create chaos to generate new ideas. 
A) minimize stress with positive talk. 
B) be fair to employees. 
C) stir conflict before implementing new ideas. 
D) work to generalize ideas with impact. 
E) work to create chaos to generate new ideas.

Question 5

Why should one study different theoretical perspectives about management? Give at least three reasons.

Accepted Answer

There are five good reasons for studying

Question 6

The central assumption in classical management is that people are self-interested.

Accepted Answer

A) True 
 B)False

Question 7

Deming proposed that when something goes wrong, chances are __________ that the system is at fault, and __________ that the individual worker is at fault.

Accepted Answer

A) 15%; 85% 
B) 35%; 65% 
C) 50%; 50% 
D) 65%; 35% 
E) 85%; 15% 
A) 15%; 85% 
B) 35%; 65% 
C) 50%; 50% 
D) 65%; 35% 
E) 85%; 15%

Question 8

__________ was concerned with managing the total organization and was pioneered by Fayol and Weber.

Accepted Answer

A) Administrative management 
B) Operations management 
C) Management science 
D) Scientific management 
E) Contemporary management 
A) Administrative management 
B) Operations management 
C) Management science 
D) Scientific management 
E) Contemporary management

Question 9

Administrative management is most concerned with the jobs of individuals.

Accepted Answer

A) True 
 B)False

Question 10

A "therblig," a term coined by Frank Gilbreth, is a unit of motion in the workplace.

Accepted Answer

A) True 
 B)False

Question 11

Travis, an accounting manager at a hospital equipment company, has just attended software training where he learned new processes that could benefit his staff.On the plane home he began planning how he would train everyone in order to help the department reach its goals.Travis's approach is most characteristic of what type of organization?

Accepted Answer

A) A bureaucratic organization. 
B) An operations research organization. 
C) A systems organization. 
D) A management science organization. 
E) A learning organization. 
A) A bureaucratic organization. 
B) An operations research organization. 
C) A systems organization. 
D) A management science organization. 
E) A learning organization.

Question 12

Under the differential rate system proposed by Frederick Taylor, employees should be paid on the basis of seniority.

Accepted Answer

A) True 
 B)False

Question 13

Alyssa works for a large amusement park and is in charge of scheduling the sizable staff, including ride attendants, food service and janitorial employees, and character actors, in an effective manner.This work is typical of

Accepted Answer

A) operations research. 
B) contingency planning. 
C) quality management. 
D) operations management. 
E) qualitative analysis. 
A) operations research. 
B) contingency planning. 
C) quality management. 
D) operations management. 
E) qualitative analysis.

Question 14

The contemporary perspective of management includes three viewpoints: systems, behavioral, and quantitative.

Accepted Answer

A) True 
 B)False

Question 15

Because of radical changes to modern business practice, theoretical perspectives of management provide a historical context but unfortunately do not enhance understanding of the present.

Accepted Answer

A) True 
 B)False

Question 16

Why is the contingency viewpoint important?

Accepted Answer

The contingency viewpoint is i

Question 17

David is an architect, and the steps he takes in designing and drawing commercial buildings would be considered which part of his organization's system?

Accepted Answer

A) an input 
B) feedback 
C) an output 
D) an affirmation 
E) a transformation process 
A) an input 
B) feedback 
C) an output 
D) an affirmation 
E) a transformation process

Question 18

Proponents of evidence-based management would say there are few really new ideas.

Accepted Answer

A) True 
 B)False

Question 19

Over the years, Toyota has used a variety of operations management-based "lean management" techniques to sell its cars on the basis of superior quality.

Accepted Answer

A) True 
 B)False

Question 20

Describe the systems viewpoint and provide examples of each of the four associated parts using a real or fictitious company.

Accepted Answer

The systems viewpoint sees organizations

Systems, contingency, and quality-management viewpoints are part of the ________ perspective.

Oscar is a manager of a downtown hotel and is currently considering the pricing of rooms for the upcoming holiday season.He would be wise to use the mathematical tools of management science to help him with this decision.

Frank and Lillian Gilbreth were chief proponents of administrative management.

To create a learning organization, managers must perform three key functions or roles: build a commitment to learning, work to generate ideas with impact, and

Why should one study different theoretical perspectives about management? Give at least three reasons.

The central assumption in classical management is that people are self-interested.

Deming proposed that when something goes wrong, chances are that the system is at fault, and that the individual worker is at fault.

__________ was concerned with managing the total organization and was pioneered by Fayol and Weber.

Administrative management is most concerned with the jobs of individuals.

A "therblig," a term coined by Frank Gilbreth, is a unit of motion in the workplace.

Under the differential rate system proposed by Frederick Taylor, employees should be paid on the basis of seniority.

Alyssa works for a large amusement park and is in charge of scheduling the sizable staff, including ride attendants, food service and janitorial employees, and character actors, in an effective manner.This work is typical of

The contemporary perspective of management includes three viewpoints: systems, behavioral, and quantitative.

Because of radical changes to modern business practice, theoretical perspectives of management provide a historical context but unfortunately do not enhance understanding of the present.

Why is the contingency viewpoint important?

David is an architect, and the steps he takes in designing and drawing commercial buildings would be considered which part of his organization's system?

Proponents of evidence-based management would say there are few really new ideas.

Over the years, Toyota has used a variety of operations management-based "lean management" techniques to sell its cars on the basis of superior quality.

Describe the systems viewpoint and provide examples of each of the four associated parts using a real or fictitious company.

The Exceptional Manager: What You Do, How You Do It

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters

Exam 2: Management Theory: Essential Background for the Successful Manager

Systems, contingency, and quality-management viewpoints are part of the ________ perspective.

Oscar is a manager of a downtown hotel and is currently considering the pricing of rooms for the upcoming holiday season.He would be wise to use the mathematical tools of management science to help him with this decision.

Frank and Lillian Gilbreth were chief proponents of administrative management.

To create a learning organization, managers must perform three key functions or roles: build a commitment to learning, work to generate ideas with impact, and

Why should one study different theoretical perspectives about management? Give at least three reasons.

The central assumption in classical management is that people are self-interested.

Deming proposed that when something goes wrong, chances are __________ that the system is at fault, and __________ that the individual worker is at fault.

__________ was concerned with managing the total organization and was pioneered by Fayol and Weber.

Administrative management is most concerned with the jobs of individuals.

A "therblig," a term coined by Frank Gilbreth, is a unit of motion in the workplace.

Under the differential rate system proposed by Frederick Taylor, employees should be paid on the basis of seniority.

Alyssa works for a large amusement park and is in charge of scheduling the sizable staff, including ride attendants, food service and janitorial employees, and character actors, in an effective manner.This work is typical of

The contemporary perspective of management includes three viewpoints: systems, behavioral, and quantitative.

Because of radical changes to modern business practice, theoretical perspectives of management provide a historical context but unfortunately do not enhance understanding of the present.

Why is the contingency viewpoint important?

David is an architect, and the steps he takes in designing and drawing commercial buildings would be considered which part of his organization's system?

Proponents of evidence-based management would say there are few really new ideas.

Over the years, Toyota has used a variety of operations management-based "lean management" techniques to sell its cars on the basis of superior quality.

Describe the systems viewpoint and provide examples of each of the four associated parts using a real or fictitious company.

The Exceptional Manager: What You Do, How You Do It

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters

Deming proposed that when something goes wrong, chances are that the system is at fault, and that the individual worker is at fault.