Exam 6: Understanding Organizations As Customers
Exam 1: Creating Customer Relationships and Value Through Marketing233 Questions
Exam 2: Developing Successful Marketing and Organizational Strategies296 Questions
Exam 3: Scanning the Marketing Environment240 Questions
Exam 4: Ethical and Social Responsibility in Marketing174 Questions
Exam 5: Understanding Consumer Behavior319 Questions
Exam 6: Understanding Organizations As Customers203 Questions
Exam 7: Understanding and Reaching Global Consumers and Markets218 Questions
Exam 8: Marketing Research: From Customer Insights to Actions246 Questions
Exam 9: Market Segmentation, Targeting, and Positioning224 Questions
Exam 10: Developing New Products and Services350 Questions
Exam 11: Managing Successful Products, Services, and Brands337 Questions
Exam 12: Pricing Products and Services414 Questions
Exam 13: Managing Marketing Channels and Supply Chains307 Questions
Exam 14: Retailing and Wholesaling350 Questions
Exam 15: Integrated Marketing Communications and Direct Marketing286 Questions
Exam 16: Advertising, Sales Promotion, and Public Relations328 Questions
Exam 17: Personal Selling and Sales Management281 Questions
Exam 18: Building an Effective Marketing Plan92 Questions
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The group of people within an organization who participate in the buying process and share common goals, risks, and knowledge important to a purchase decision are referred to as the
(Multiple Choice)
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Concert Staging Company provides the stage, the roof system, and lighting and sound for outdoor concerts and theaters.It is typically hired by the organization sponsoring the event.When the economy slows down, consumers are more likely to save their money for a rainy day than buy a concert or theater ticket.The number of concert and theater events determines how many times the company gets to provide its services.Demand for the services provided by Concert Staging Company is __________ demand.
(Multiple Choice)
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As in the consumer decision process, evaluation occurs in the industrial decision process, but it is more formalized and often more sophisticated.All items purchased are examined in a formal product acceptance process.The performance of the vendor is also monitored and recorded.This evaluation is described as
(Multiple Choice)
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If a purchase is a new buy for a manufacturer, the seller should expect a long time for a buying decision to be reached, work with technical personnel and
(Multiple Choice)
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The size and number of JCPenney catalogs designed and mailed to consumers would determine how much paper JCPMedia would need to buy.This is an example of
(Multiple Choice)
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FIGURE 6-2
-According to Figure 6-2 above, what is the NAICS code for cable and other subscription programming?

(Multiple Choice)
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A reorder of an existing product or service from a list of acceptable suppliers is referred to as a
(Multiple Choice)
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The marketing of goods and services to companies, governments, or not-for-profit organizations for use in the creation of goods and services that they can produce and market to others is referred to as
(Multiple Choice)
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Plastics Net, Hospital Network.com, Textile Web, and eBay Business are all examples of
(Multiple Choice)
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If a purchase is a straight or modified rebuy for a manufacturer, the seller should emphasize a reliable supply and __________ in meetings with the purchasing agent.
(Multiple Choice)
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A buy class situation affects buying center tendencies in different ways.If there are many people involved, both new and present suppliers are considered, and the buying objective is a good solution, the buy class situation most likely is a
(Multiple Choice)
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Back in July, 2009, Matt Kistler, a senior vice-president at Walmart claimed the company was making progress on achieving three major goals - to be supplied by 100% renewable energy, to create zero-waste, and to increase the sale of renewable produced products.Walmart is focusing on
(Multiple Choice)
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FIGURE 6-4
-As depicted in Figure 6-4 above, what type of online auction is typified by one seller and many buyers?

(Multiple Choice)
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When Louisiana State University buys new laptops for its faculty it is operating as a(n)
(Multiple Choice)
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A buy class situation affects buying center tendencies in different ways.If there are two or three people involved, the problem definition has only minor modifications, and the buying objective is the low-priced supplier, most likely the buy class situation is a
(Multiple Choice)
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A buy class situation affects buying center tendencies in different ways.If there is one person involved, the problem definition is well defined, and the buying objective is to find the low-priced supplier, most likely the buy class situation is a
(Multiple Choice)
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The existence of reciprocal arrangements, long-term contracts, and in some cases, buyer-seller relationships that evolve into supply partnerships are all examples of
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