Question 1

Interest in transparency concepts are on the decline with so much information available on the internet.

Accepted Answer

A) True 
 B)False

Question 2

Unfortunately,in most workplaces,there is too much feedback rather than too little.

Accepted Answer

A) True 
 B)False

Question 3

What are the key elements in the communication process?
Suggested

Accepted Answer

It is useful to think of communication a

Question 4

__________work well for more routine and straightforward messages,such as announcing the location of a previously scheduled meeting.

Accepted Answer

A) Elegant channels 
B) Additional channels 
C) Richer channels 
D) Leaner channels 
E) Foreign channels 
A) Elegant channels 
B) Additional channels 
C) Richer channels 
D) Leaner channels 
E) Foreign channels

Question 5

Being part of a grapevine can provide a sense of security from "being in the know" and can help fulfill the needs of people involved in them.

Accepted Answer

A) True 
 B)False

Question 6

Upward communication keeps higher organizational levels informed about what lower-level employees are doing and the problems they are having.

Accepted Answer

A) True 
 B)False

Question 7

What does the term "feedback" refer to in the context of interpersonal communication? Why is it important? In practice,how does the feedback process typically work and how is it accomplished effectively?
Suggested

Accepted Answer

Feedback is the process through which th

Question 8

Static is the term used to describe any disturbance that influences the effectiveness of the communication process.

Accepted Answer

A) True 
 B)False

Question 9

Encoding-decoding conduits are the pathways through which messages are transmitted.

Accepted Answer

A) True 
 B)False

Question 10

__________ differences in organizations create potential communication barriers between persons of higher and lower ranks.

Accepted Answer

A) Minority vs.majority 
B) Cultural 
C) Status 
D) Gender 
E) Age 
A) Minority vs.majority 
B) Cultural 
C) Status 
D) Gender 
E) Age

Question 11

The primary disadvantage of grapevines occurs when they transmit incorrect or untimely information.

Accepted Answer

A) True 
 B)False

Question 12

In general,the leanest communication channel is a posted notice or bulletin.

Accepted Answer

A) True 
 B)False

Question 13

In all interpersonal communication,it is important to understand the sources of __________ that can easily cause problems in the communication process.

Accepted Answer

A) communicating 
B) e-mailing 
C) noise 
D) talking 
E) writing 
A) communicating 
B) e-mailing 
C) noise 
D) talking 
E) writing

Question 14

__________ takes place through the use of information channels that do not adhere to an organization's hierarchy of authority.

Accepted Answer

The answer of __________ takes place through the use of...

Question 15

Nonverbal communication affects the impressions that people make on others.It also can hold the key to what someone is really thinking or what he/she really means.

Accepted Answer

A) True 
 B)False

Question 16

__________is the tendency to believe one's culture and its values are superior to those of others.

Accepted Answer

The answer of __________is the tendency to believe one's culture...

Question 17

The success of international business practices such as outsourcing often rests with the quality of __________.

Accepted Answer

A) ethnocentrism 
B) honesty 
C) ethics 
D) cross-cultural communication 
E) an individual's ability to speak one language 
A) ethnocentrism 
B) honesty 
C) ethics 
D) cross-cultural communication 
E) an individual's ability to speak one language

Question 18

Examples of communication channels include all of the following EXCEPT:

Accepted Answer

A) face-to-face meetings. 
B) e-mail. 
C) online discussions. 
D) decoding. 
E) written letters. 
A) face-to-face meetings. 
B) e-mail. 
C) online discussions. 
D) decoding. 
E) written letters.

Question 19

__________ occurs when an individual feels his or her self-worth is being questioned.

Accepted Answer

The answer of __________ occurs when an individual feels his...

Question 20

The study of how building design may influence communication and productivity by improving lateral communications is referred to as organizational ecology.

Accepted Answer

A) True 
 B)False

Interest in transparency concepts are on the decline with so much information available on the internet.

Unfortunately,in most workplaces,there is too much feedback rather than too little.

What are the key elements in the communication process? Suggested

__________work well for more routine and straightforward messages,such as announcing the location of a previously scheduled meeting.

Being part of a grapevine can provide a sense of security from "being in the know" and can help fulfill the needs of people involved in them.

Upward communication keeps higher organizational levels informed about what lower-level employees are doing and the problems they are having.

What does the term "feedback" refer to in the context of interpersonal communication? Why is it important? In practice,how does the feedback process typically work and how is it accomplished effectively? Suggested

Static is the term used to describe any disturbance that influences the effectiveness of the communication process.

Encoding-decoding conduits are the pathways through which messages are transmitted.

__________ differences in organizations create potential communication barriers between persons of higher and lower ranks.

The primary disadvantage of grapevines occurs when they transmit incorrect or untimely information.

In general,the leanest communication channel is a posted notice or bulletin.

In all interpersonal communication,it is important to understand the sources of __________ that can easily cause problems in the communication process.

__________ takes place through the use of information channels that do not adhere to an organization's hierarchy of authority.

Nonverbal communication affects the impressions that people make on others.It also can hold the key to what someone is really thinking or what he/she really means.

__________is the tendency to believe one's culture and its values are superior to those of others.

The success of international business practices such as outsourcing often rests with the quality of __________.

Examples of communication channels include all of the following EXCEPT:

__________ occurs when an individual feels his or her self-worth is being questioned.

The study of how building design may influence communication and productivity by improving lateral communications is referred to as organizational ecology.

Introducing Organizational Behavior

Individual Differences,Values,and Diversity

Emotions,Attitudes,and Job Satisfaction

Perception,Attribution,and Learning

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Decision-Making and Creativity

Conflict and Negotiation

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Culture and Innovation

Organizational Goals and Structures

Strategy,Technology,and Organizational Design

Filters

Exam 11: Communication and Collaboration

Interest in transparency concepts are on the decline with so much information available on the internet.

Unfortunately,in most workplaces,there is too much feedback rather than too little.

What are the key elements in the communication process? Suggested

__________work well for more routine and straightforward messages,such as announcing the location of a previously scheduled meeting.

Being part of a grapevine can provide a sense of security from "being in the know" and can help fulfill the needs of people involved in them.

Upward communication keeps higher organizational levels informed about what lower-level employees are doing and the problems they are having.

What does the term "feedback" refer to in the context of interpersonal communication? Why is it important? In practice,how does the feedback process typically work and how is it accomplished effectively? Suggested

Static is the term used to describe any disturbance that influences the effectiveness of the communication process.

Encoding-decoding conduits are the pathways through which messages are transmitted.

__________ differences in organizations create potential communication barriers between persons of higher and lower ranks.

The primary disadvantage of grapevines occurs when they transmit incorrect or untimely information.

In general,the leanest communication channel is a posted notice or bulletin.

In all interpersonal communication,it is important to understand the sources of __________ that can easily cause problems in the communication process.

__________ takes place through the use of information channels that do not adhere to an organization's hierarchy of authority.

Nonverbal communication affects the impressions that people make on others.It also can hold the key to what someone is really thinking or what he/she really means.

__________is the tendency to believe one's culture and its values are superior to those of others.

The success of international business practices such as outsourcing often rests with the quality of __________.

Examples of communication channels include all of the following EXCEPT:

__________ occurs when an individual feels his or her self-worth is being questioned.

The study of how building design may influence communication and productivity by improving lateral communications is referred to as organizational ecology.

Introducing Organizational Behavior

Individual Differences,Values,and Diversity

Emotions,Attitudes,and Job Satisfaction

Perception,Attribution,and Learning

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Decision-Making and Creativity

Conflict and Negotiation

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Culture and Innovation

Organizational Goals and Structures

Strategy,Technology,and Organizational Design

Filters