Exam 2: Information Systems and Knowledge Management

Knowledge cannot be managed.

Parties that furnish information on the World Wide Web are called _____.

Yahoo! and Google are examples of _____.

A key word search entails all information gathering designed to detect changes in the external operating environment of the firm.

LEXIS-NEXIS is a company that puts together data sources into packages that are offered to municipal, corporate, and university libraries for a fee. LEXIS-NEXIS is an example of a _____.

Which part of the decision support system addresses exchanges between the firm and its customers?

Merck, a pharmaceutical company, places a tiny chip on drug packaging to track its product from the manufacturing plant to the consumer to ensure the product flows through the proper distribution channel and safety for consumers. The tiny chip is an application of which technology?

Proprietary marketing research is available to anyone via the Internet.

An organization's mailing list of current customers is an example of _____.

Tracking a person's Internet surfing behavior is illegal.

A company's private computer network that uses Internet standard but which is accessible only by its own employees is known as a(n) ______.

All of the following are important characteristics used to evaluate the value of information EXCEPT_____.

Most companies use a private data network that uses Internet standards and technology but only allows those individuals whom the organization deems as appropriate participants to access data. This is an example of a(n) _____.

A computer-based system that helps managers to solve problems through interaction with databases is known as a(n) ______.

Karl is searching "digital cameras" in Google to learn more about the brands available and prices for each. Karl is performing a(n) _____.

Numerical, text, voice, and image data that enter a decision support system are known as ______.

Going from data to information to intelligence is like a funnel. Explain what that means.

When you visit websites, most likely a small computer file that records your Web usage history is created. Often this is done so the site will know you when you return and you won't have to reenter information if you have already done so on that site. This small computer file is called a(n) _____.

Which of the following is a subset of data and information that actually has some explanatory power enabling effective decisions to be made?

A computerized directory that allows users to search the World Wide Web for information based on a keyword search is called a(n) ______.