Exam 1: Introducing Management

Truly effective managers utilize organizational resources in ways that result in both ___ and ___.

Which of the following statements does not accurately describe the impact of the global economy?

Explain the nature of productivity, performance effectiveness, and performance efficiency; and then describe the interrelationships among these concepts.

When general managers develop action priorities for their jobs that include goals and plans spanning long and short time frames, they are performing the important activity of ___.

Organizations are complex systems with many interrelated parts functioning together to achieve common goals.

Discrimination refers to an invisible barrier that limits the career advancement of women and minorities.

A manager in a public or non-profit organization might be referred to as a(n) ___.

Improvements in technology, the deregulation of markets, and the opening of national borders have had little impact on businesses in the United States and Europe.

Discuss the hierarchical structure of typical business organizations.

Lifelong learning is the ability to translate knowledge into action that results in desired performance.

___ actively denies minority members the full benefits of organizational membership.

Susannah is calculating the inventory turnover statistics for her department. She is drawing mainly on her ___ skills.

A manager who is using spreadsheet software to prepare a departmental budget is exercising a ___ skill.

The owner of OFC, a small, family-owned business that manufactures and markets organic fruit spreads, has hired eight teenagers to help during the summer season. The teens were divided into two groups. One group led by Rudy prepares the fruit for cooking. The second group led by Amy packs the filled and cooled jars in boxes. When the owner meets with Rudy to find out why his group is not preparing the fruit as quickly as was expected, she is engaged in which management function?

___ is the collective brainpower or shared knowledge of a workforce that can be used to create value.

As a manager, Rachel made sure that her employees' morale was always high by conducting open discussions on projects, initiating programs to help employees deal with various aspects of their lives, and acknowledging the work they were doing. Which of the following functions of management is being executed by Rachel?

___ is the display of negative, irrational attitudes toward members of diverse populations.

Which of the following is defined as a code of moral principles that sets standards for what is "good" and "right" as opposed to "bad" and "wrong" in the conduct of a person or group?

A manager who emphasizes cost containment, even at the expense of missing production targets, is more interested in ___ than in ___.

Gary has been promoted to one of the top managerial positions in his company. He needs to set new goals and missions for his team. Which of the following functions will Gary ideally carry out in his new capacity?