Exam 1: Introducing Management

Which of the following statements does not accurately describe the activities of top managers?

In today's new workplace, careers are being redefined in terms of

An organization is a ___.

Middle managers are in charge of overseeing the overall operations of an organization.

Differences among members of the workforce--such as age, gender, religion, national origin, sexual orientation, and able-bodiedness--are characteristics of ___.

Human skills are also referred to as ___ skills.

Tech IQ is the ability to use technology and commitment to stay informed about the latest technological developments.

___ is increasingly viewed as a source of organizational strength and performance advantage.

Providing useful ___ and/or ___ is a broad purpose that all organizations share.

The degree of importance associated with ___ skills remains relatively consistent across all levels of management.

What is an organization? What is a manager? Why do organizations need managers?

Functional managers are primarily involved in using their special technical expertise to advise and support line workers.

Intellectual capital is defined as the collective and shared knowledge of an organization's workforce.

___ represents one's willingness to work hard in applying one's capabilities to important tasks.

Effective managers successfully help others achieve both high performance and satisfaction in their work.

___ is an output measure of task or goal accomplishment.

Allen, a salesman at a retail store, is a quick learner and knows how to handle customers. He could become an assistant manager if he wasn't reluctant to take on more responsibility and eager to get off work soon. Which of the following skills does Allen lack, for his career advancement?

Controlling is the process of assigning tasks, allocating resources, and coordinating activities.

When managers are classified according to hierarchical level in the organization they are described as ___.

In Charles Handy's description of changing careers, a person who maintains and upgrades their skills in order to readily shift jobs and even careers when necessary is a ___.