Exam 9: Human Resources, Job Design, and Work Measurement
Exam 1: Operations and Productivity138 Questions
Exam 2: Operations Strategy in a Global Environment134 Questions
Exam 3: Project Management131 Questions
Exam 4: Forecasting148 Questions
Exam 5: Design of Goods and Services126 Questions
Exam 6: Managing Quality226 Questions
Exam 7: Process Strategies259 Questions
Exam 8: Location Strategies233 Questions
Exam 9: Human Resources, Job Design, and Work Measurement321 Questions
Exam 10: Supply Chain Management158 Questions
Exam 11: Inventory Management230 Questions
Exam 12: Aggregate Planning and Sop122 Questions
Exam 13: Material Requirements Planning Mrp and Erp133 Questions
Exam 14: Short-Term Scheduling124 Questions
Exam 15: Lean Operations122 Questions
Exam 16: Maintenance and Reliability119 Questions
Exam 17: Decision-Making Tools101 Questions
Exam 18: Linear Programming102 Questions
Exam 19: Transportation Models92 Questions
Exam 20: Waiting-Line Models126 Questions
Exam 21: Learning Curves114 Questions
Exam 22: Simulation78 Questions
Exam 23: Applying Analytics to Big Data in Operations Management61 Questions
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A(n) ________ addresses flow, allocates space, and responds to customer behavior.
(Short Answer)
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You have been asked to balance a flow shop assembly operation to achieve an output rate of 120 units per eight-hour day. Task times and precedence relationships are shown in the table below.
(a) Draw the precedence diagram.
(b) Determine the desired cycle time.
(c) Determine the theoretical minimum number of stations needed.
(d) Balance this line using the fewest following tasks heuristic.
(e) What is the efficiency of the line obtained in part d?

(Essay)
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A process-oriented layout is the traditional way to support a product differentiation strategy.
(True/False)
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With accurate records, random stocking systems can increase facility utilization and decrease labor cost.
(True/False)
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What is a servicescape? How is it related to the retail layout problem? What are the three elements of servicescape for dealing with these human issues?
(Essay)
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For which of the following operations would a fixed-position layout be MOST appropriate?
(Multiple Choice)
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If a layout problem is solved by use of heuristics, this means that:
(Multiple Choice)
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The data below represent time study observations for an assembly operation. Assume a 7% allowance factor. What is the normal time for element 2? 

(Multiple Choice)
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________ is an approach that specifies the tasks that constitute a job for an individual or a group.
(Short Answer)
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Identify the five common layout heuristics used to assign tasks to workstations in assembly-line balancing.
(Essay)
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The accuracy of a labor standard is to be within ± 5%, and the confidence level is 95%. The standard deviation of the sample is 2 and the mean is 9.5. What sample size should be used?
(Multiple Choice)
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A brake system installer in an auto factory has an actual average time of 125 minutes on her task. The performance rating of the worker timed was estimated at 110%. Practice in this department is to allow 7% for allowances.
(a) Find the normal time for the operation.
(b) Compute the standard time for the operation.
(Essay)
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The 50th percentile female is 62.9 inches tall and should have a chair:
(Multiple Choice)
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Which of the following terms implies an increase in responsibility and control in the vertical direction?
(Multiple Choice)
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What is mutual trust? What is its link to a firm's human resource strategy?
(Essay)
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Suppose that the allowance factor for a job is 0.5 and the normal time is 4 hours. What is the standard time?
(Multiple Choice)
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Cyclone Appliances has developed a new European-style convection oven that will be made on an assembly line. The schedule requires 100 ovens in an 8-hour day. The assembly includes seven tasks. The table below indicates the performance time and the sequence requirements for each task.
(a) What is the cycle time for this assembly operation?
(b) What is the theoretical minimum number of workstations?
(c) Draw the precedence diagram.

(Essay)
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