Question 1

Identify the seven fundamental layout strategies. Describe the use of each one very briefly.

Accepted Answer

1. Office layout: Positions workers, the

Question 2

Management and labor share the labor cost reductions in which of these compensation schemes?

Accepted Answer

A)  bonus system 
B)  quota system 
C)  Gilbreth plan 
D)  Scanlon plan 
E)  measured day work plan 
A)  bonus system 
B)  quota system 
C)  Gilbreth plan 
D)  Scanlon plan 
E)  measured day work plan

Question 3

Mathematically, takt time is:

Accepted Answer

A)  total work time available divided by units required. 
B)  units required divided by workers required. 
C)  a fictional time increment similar to a therblig. 
D)  workers required divided by total operation time required. 
E)  units required divided by total work time available. 
A)  total work time available divided by units required. 
B)  units required divided by workers required. 
C)  a fictional time increment similar to a therblig. 
D)  workers required divided by total operation time required. 
E)  units required divided by total work time available.

Question 4

Identify McDonald's seven major innovations.

Accepted Answer

The seven major innovations ar

Question 5

What are five advantages of work sampling over time-study methods?

Accepted Answer

(1) Because a single observer can observ

Question 6

A ________ is also called a plant within a plant.

Accepted Answer

A)  work cell 
B)  job shop 
C)  focused work center 
D)  focused factory 
E)  cross-docking facility 
A)  work cell 
B)  job shop 
C)  focused work center 
D)  focused factory 
E)  cross-docking facility

Question 7

Flow diagrams are used to analyze:

Accepted Answer

A)  movement of people or material. 
B)  utilization of an operator and machine. 
C)  body movements. 
D)  time taken by various activities. 
E)  unnecessary micro-motions. 
A)  movement of people or material. 
B)  utilization of an operator and machine. 
C)  body movements. 
D)  time taken by various activities. 
E)  unnecessary micro-motions.

Question 8

________ means a job that is not only reasonably safe and for which the pay is equitable but that also achieves an appropriate level of both physical and psychological requirements.

Accepted Answer

Quality of

Question 9

Which of the following constitutes a major trend influencing office layouts?

Accepted Answer

A)  downsizing 
B)  globalization 
C)  environmental issues 
D)  dynamic needs for space and services 
E)  health issues 
A)  downsizing 
B)  globalization 
C)  environmental issues 
D)  dynamic needs for space and services 
E)  health issues

Question 10

Job rotation is a version of job enrichment.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is a visual signal at a machine that notifies support personnel about the machine's status?

Accepted Answer

A)  andon 
B)  endon 
C)  indon 
D)  ondon 
E)  undon 
A)  andon 
B)  endon 
C)  indon 
D)  ondon 
E)  undon

Question 12

Four hundred and eighty minutes of production time are available per day. The schedule calls for the production of 60 units per day. Each unit of the product requires 30 minutes of work. What is the theoretical minimum number of workstations?

Accepted Answer

A)  2 
B)  3 
C)  4 
D)  5 
E)  6 
A)  2 
B)  3 
C)  4 
D)  5 
E)  6

Question 13

Which of the following best describes mutual commitment in an organization?

Accepted Answer

A)  an instance in which management is committed to the employees and the employees are committed to management 
B)  both management and the employees are committed to the same objective 
C)  both management and the employees are committed, but to different objectives 
D)  management obtains the commitment of the employees to a stated objective 
E)  both management and the employees can rely on each other 
A)  an instance in which management is committed to the employees and the employees are committed to management 
B)  both management and the employees are committed to the same objective 
C)  both management and the employees are committed, but to different objectives 
D)  management obtains the commitment of the employees to a stated objective 
E)  both management and the employees can rely on each other

Question 14

How many observations would be necessary for a time studies analyst to be 99% confident that the average time is within ± .3 minutes of the true value, if the average time is 10.5 minutes and the standard deviation is 3 minutes?

Accepted Answer

n = @#IMG-DLM& = @#IMG-DLM& =

Question 15

Provide at least three examples of nonmonetary incentives.

Accepted Answer

Awards, recognition,

Question 16

The ________ uses non-numeric "closeness" ratings to determine which departments should be located near one another and which departments should be kept farther apart.

Accepted Answer

office rel

Question 17

An operation in a television factory has an average observed time of 8 minutes. The performance rating of the worker timed was estimated at 95%. Practice in this department is to provide 7% for allowances.
(a) Find the normal time for the operation.
(b) Compute the standard time for the operation.
(c) Recompute the standard time if an additional fatigue allowance of 8% is factored in.

Accepted Answer

(a) Normal time = (8 minutes)(

Question 18

A(n) ________ line is a machine-paced product-oriented facility for building components.

Accepted Answer

The answer of A(n) ________ line is a machine-paced product-oriented...

Question 19

________ are drawings used to analyze movement of people or material.

Accepted Answer

The answer of ________ are drawings used to analyze movement...

Question 20

Which of the following is TRUE regarding fabrication lines?

Accepted Answer

A)  They are the same thing as assembly lines. 
B)  They are the same thing as focused factories. 
C)  They are a special type of process-oriented layout. 
D)  They are usually machine-paced as opposed to worker-paced. 
E)  They require completely different line balancing techniques than do assembly lines. 
A)  They are the same thing as assembly lines. 
B)  They are the same thing as focused factories. 
C)  They are a special type of process-oriented layout. 
D)  They are usually machine-paced as opposed to worker-paced. 
E)  They require completely different line balancing techniques than do assembly lines.

Exam 9: Human Resources, Job Design, and Work Measurement

Identify the seven fundamental layout strategies. Describe the use of each one very briefly.

Management and labor share the labor cost reductions in which of these compensation schemes?

Mathematically, takt time is:

Identify McDonald's seven major innovations.

What are five advantages of work sampling over time-study methods?

A ________ is also called a plant within a plant.

Flow diagrams are used to analyze:

________ means a job that is not only reasonably safe and for which the pay is equitable but that also achieves an appropriate level of both physical and psychological requirements.

Which of the following constitutes a major trend influencing office layouts?

Job rotation is a version of job enrichment.

Which of the following is a visual signal at a machine that notifies support personnel about the machine's status?

Four hundred and eighty minutes of production time are available per day. The schedule calls for the production of 60 units per day. Each unit of the product requires 30 minutes of work. What is the theoretical minimum number of workstations?

Which of the following best describes mutual commitment in an organization?

How many observations would be necessary for a time studies analyst to be 99% confident that the average time is within ± .3 minutes of the true value, if the average time is 10.5 minutes and the standard deviation is 3 minutes?

Provide at least three examples of nonmonetary incentives.

The ________ uses non-numeric "closeness" ratings to determine which departments should be located near one another and which departments should be kept farther apart.

A(n) ________ line is a machine-paced product-oriented facility for building components.

________ are drawings used to analyze movement of people or material.

Which of the following is TRUE regarding fabrication lines?

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategies

Location Strategies

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Applying Analytics to Big Data in Operations Management

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