Question 1

One of the elements of ergonomics is:

Accepted Answer

A)  allocating work time based on economic studies. 
B)  the cost justification of technology. 
C)  analyzing human motions and efforts. 
D)  assembly line balancing. 
E)  the establishment of time standards. 
A)  allocating work time based on economic studies. 
B)  the cost justification of technology. 
C)  analyzing human motions and efforts. 
D)  assembly line balancing. 
E)  the establishment of time standards.

Question 2

In the office relationship chart, which rating reflects the least desirability for two departments' closeness to each other?

Accepted Answer

A)  A 
B)  E 
C)  I 
D)  O 
E)  X 
A)  A 
B)  E 
C)  I 
D)  O 
E)  X

Question 3

Balancing low-cost storage with low-cost material handling is important in which of the following?

Accepted Answer

A)  fixed-position layout 
B)  process-oriented layout 
C)  office layout 
D)  repetitive and product-oriented layout 
E)  warehouse layout 
A)  fixed-position layout 
B)  process-oriented layout 
C)  office layout 
D)  repetitive and product-oriented layout 
E)  warehouse layout

Question 4

An electronics manufacturer makes remote control devices for interactive-cable-TV systems. The following assembly tasks must be performed on each device.
   (a) Draw the precedence diagram for this problem.
(b) What is the sum of the task times?
(c) What cycle time will allow the production of 200 units over a ten-hour day?
(d) What is the theoretical number of workstations needed?
(e) Balance this assembly line using the heuristic most following tasks and the heuristic longest operation time.
(f) How do these two solutions differ? Which do you prefer; why?

Accepted Answer

The sum of the task times is 4.05 minute

Question 5

In a preliminary work sample of an operation, out of 50 observations the operator was observed idle in 10 observations. What sample size is required for a work sampling study if the desired confidence level is 95% and the desired accuracy level is ± 5%?

Accepted Answer

n = @#IMG-DLM& = @#IMG-DLM& =

Question 6

What impact did the Hawthorne studies have on human resource strategy?

Accepted Answer

The Hawthorne studies introduced psychol

Question 7

Maintaining a stable workforce generally results in the firm paying higher wages than a firm that varies workforce level with demand.

Accepted Answer

A) True 
 B)False

Question 8

Mutual commitment means that both management and employee strive to meet common objectives.

Accepted Answer

A) True 
 B)False

Question 9

Profit-sharing is a motivation and incentive system where executives receive stock options.

Accepted Answer

A) True 
 B)False

Question 10

The phrase, "designed to show economy of motion by pointing out wasted motion and idle time (delay)," describes which of the following?

Accepted Answer

A)  a flow diagram 
B)  an activity chart 
C)  an operations chart 
D)  a process chart 
E)  a work sample 
A)  a flow diagram 
B)  an activity chart 
C)  an operations chart 
D)  a process chart 
E)  a work sample

Question 11

Sample observations of a claims processor made over a 160-hour work month reveal that the worker produced a total of 384 completed claims forms. The performance rating was 80%. The worker was idle 10% of the time (so that idle time should be subtracted from the total time when computing the average observed time). The allowance factor is 8%. What is the normal time per unit?

Accepted Answer

A)  0.30 minutes 
B)  16.0 minutes 
C)  17.4 minutes 
D)  18.0 minutes 
E)  22.5 minutes 
A)  0.30 minutes 
B)  16.0 minutes 
C)  17.4 minutes 
D)  18.0 minutes 
E)  22.5 minutes

Question 12

Standard time equals the total normal time multiplied by the allowance factor.

Accepted Answer

A) True 
 B)False

Question 13

In a perfectly fitting chair, and you are a male in the 50th percentile, your chair should be:

Accepted Answer

A)  15.7 inches high. 
B)  16.7 inches high. 
C)  17.3 inches high. 
D)  18.7 inches high. 
E)  none of these 
A)  15.7 inches high. 
B)  16.7 inches high. 
C)  17.3 inches high. 
D)  18.7 inches high. 
E)  none of these

Question 14

The central problem in product-oriented layout planning is:

Accepted Answer

A)  minimizing material handling within workstations. 
B)  minimizing labor movement between workstations. 
C)  equalizing the space allocated to the different workstations. 
D)  maximizing equipment utilization. 
E)  minimizing the imbalance in the workloads among workstations. 
A)  minimizing material handling within workstations. 
B)  minimizing labor movement between workstations. 
C)  equalizing the space allocated to the different workstations. 
D)  maximizing equipment utilization. 
E)  minimizing the imbalance in the workloads among workstations.

Question 15

What are the advantages of focused factories?

Accepted Answer

Focused factories are better a

Question 16

An airport is trying to balance where to place the three subgroups (local (A), regional (B), and national (C)) for an airline. The distance between terminals and the number of trips that travelers make between subgroups for flight connections per day are listed. Find the assignment that minimizes the distance travelers must walk.

Accepted Answer

There are 6 possible assignments and the

Question 17

What is the behavioral approach to job design that involves giving the worker more tasks requiring similar skills?

Accepted Answer

A)  job enlargement 
B)  job enrichment 
C)  job enhancement 
D)  job rotation 
E)  job involvement 
A)  job enlargement 
B)  job enrichment 
C)  job enhancement 
D)  job rotation 
E)  job involvement

Question 18

Normal time is always less than the average observed time.

Accepted Answer

A) True 
 B)False

Question 19

Work sampling and time studies are similar in that the analyst in both cases records the time taken by the worker to accomplish each step of the task.

Accepted Answer

A) True 
 B)False

Question 20

What are the advantages and disadvantages of product-oriented layouts?

Accepted Answer

The advantages of a product-oriented lay

One of the elements of ergonomics is:

In the office relationship chart, which rating reflects the least desirability for two departments' closeness to each other?

Balancing low-cost storage with low-cost material handling is important in which of the following?

In a preliminary work sample of an operation, out of 50 observations the operator was observed idle in 10 observations. What sample size is required for a work sampling study if the desired confidence level is 95% and the desired accuracy level is ± 5%?

What impact did the Hawthorne studies have on human resource strategy?

Maintaining a stable workforce generally results in the firm paying higher wages than a firm that varies workforce level with demand.

Mutual commitment means that both management and employee strive to meet common objectives.

Profit-sharing is a motivation and incentive system where executives receive stock options.

The phrase, "designed to show economy of motion by pointing out wasted motion and idle time (delay)," describes which of the following?

Standard time equals the total normal time multiplied by the allowance factor.

In a perfectly fitting chair, and you are a male in the 50^th percentile, your chair should be:

The central problem in product-oriented layout planning is:

What are the advantages of focused factories?

What is the behavioral approach to job design that involves giving the worker more tasks requiring similar skills?

Normal time is always less than the average observed time.

Work sampling and time studies are similar in that the analyst in both cases records the time taken by the worker to accomplish each step of the task.

What are the advantages and disadvantages of product-oriented layouts?

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategies

Location Strategies

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Applying Analytics to Big Data in Operations Management

Filters

Exam 9: Human Resources, Job Design, and Work Measurement

One of the elements of ergonomics is:

In the office relationship chart, which rating reflects the least desirability for two departments' closeness to each other?

Balancing low-cost storage with low-cost material handling is important in which of the following?

In a preliminary work sample of an operation, out of 50 observations the operator was observed idle in 10 observations. What sample size is required for a work sampling study if the desired confidence level is 95% and the desired accuracy level is ± 5%?

What impact did the Hawthorne studies have on human resource strategy?

Maintaining a stable workforce generally results in the firm paying higher wages than a firm that varies workforce level with demand.

Mutual commitment means that both management and employee strive to meet common objectives.

Profit-sharing is a motivation and incentive system where executives receive stock options.

The phrase, "designed to show economy of motion by pointing out wasted motion and idle time (delay)," describes which of the following?

Standard time equals the total normal time multiplied by the allowance factor.

In a perfectly fitting chair, and you are a male in the 50th percentile, your chair should be:

The central problem in product-oriented layout planning is:

What are the advantages of focused factories?

What is the behavioral approach to job design that involves giving the worker more tasks requiring similar skills?

Normal time is always less than the average observed time.

Work sampling and time studies are similar in that the analyst in both cases records the time taken by the worker to accomplish each step of the task.

What are the advantages and disadvantages of product-oriented layouts?

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategies

Location Strategies

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Applying Analytics to Big Data in Operations Management

Filters

In a perfectly fitting chair, and you are a male in the 50^th percentile, your chair should be: