Question 1

The ________ studies showed that there is a dynamic social system in the workplace.

Accepted Answer

The answer of The ________ studies showed that there is...

Question 2

In time studies, personal time allowances are often established in which of the following ranges?

Accepted Answer

A)  0 - 2% 
B)  3 - 5% 
C)  4 - 7% 
D)  6 - 10% 
E)  10 -15% 
A)  0 - 2% 
B)  3 - 5% 
C)  4 - 7% 
D)  6 - 10% 
E)  10 -15%

Question 3

The average observed time for a given job is 10 minutes. The performance rating is 80%, and allowances are set by contract at 8%. What is the standard time?

Accepted Answer

A)  8.70 minutes 
B)  8.89 minutes 
C)  10.00 minutes 
D)  19.00 minutes 
E)  7.36 minutes 
A)  8.70 minutes 
B)  8.89 minutes 
C)  10.00 minutes 
D)  19.00 minutes 
E)  7.36 minutes

Question 4

Process-oriented layouts typically have high levels of work-in-process inventory.

Accepted Answer

A) True 
 B)False

Question 5

Deloitte & Touche solved the empty desk problem by:

Accepted Answer

A)  assigning permanent desks. 
B)  implementing a "hoteling" program. 
C)  creating open offices. 
D)  no longer allowing employees to work from home. 
E)  reducing the number of allowable sick days per employee. 
A)  assigning permanent desks. 
B)  implementing a "hoteling" program. 
C)  creating open offices. 
D)  no longer allowing employees to work from home. 
E)  reducing the number of allowable sick days per employee.

Question 6

Which of the following reduces product handling, inventory, and facility costs, but requires both (1) tight scheduling and (2) accurate inbound product information?

Accepted Answer

A)  phantom-docking 
B)  random stocking 
C)  ASRS 
D)  customizing 
E)  cross-docking 
A)  phantom-docking 
B)  random stocking 
C)  ASRS 
D)  customizing 
E)  cross-docking

Question 7

Which of the following does NOT support the retail layout objective of maximizing customer exposure to products?

Accepted Answer

A)  Locate high-draw items around the periphery of the store. 
B)  Use prominent locations for high-impulse and high-margin items. 
C)  Maximize exposure to expensive items. 
D)  Use end-aisle locations. 
E)  Convey the store's mission with the careful positioning of the lead-off department. 
A)  Locate high-draw items around the periphery of the store. 
B)  Use prominent locations for high-impulse and high-margin items. 
C)  Maximize exposure to expensive items. 
D)  Use end-aisle locations. 
E)  Convey the store's mission with the careful positioning of the lead-off department.

Question 8

Identify the five steps of the work-sampling procedure.

Accepted Answer

(1) Take a preliminary sample

Question 9

Flexible workweek is a system that allows employees, within limits, to determine their own work schedules.

Accepted Answer

A) True 
 B)False

Question 10

A production line is to be designed for a job with four tasks. The task times are 2.4 minutes, 0.4 minutes, 0.9 minutes, and 2.7 minutes. After line balancing, the largest possible assigned cycle time is ________ minutes, and the smallest possible assigned cycle time is ________ minutes.

Accepted Answer

A)  1.8; 1.4 
B)  1.6; 0.4 
C)  6.4; 2.4 
D)  2.7; 0.4 
E)  6.4; 2.7 
A)  1.8; 1.4 
B)  1.6; 0.4 
C)  6.4; 2.4 
D)  2.7; 0.4 
E)  6.4; 2.7

Question 11

The separate plants that produce seat belts, fuel tanks, and exhaust systems for Toyota are:

Accepted Answer

A)  work cells 
B)  job shops 
C)  focused work centers 
D)  focused factories 
E)  random stocking warehouses 
A)  work cells 
B)  job shops 
C)  focused work centers 
D)  focused factories 
E)  random stocking warehouses

Question 12

In assembly-line balancing, the theoretical minimum number of workstations is:

Accepted Answer

A)  the ratio of the sum of all task times to cycle time. 
B)  always (when a fraction) rounded upward to the next larger integer value. 
C)  not always possible to reach when tasks are actually assigned to stations. 
D)  all of these. 
E)  none of these. 
A)  the ratio of the sum of all task times to cycle time. 
B)  always (when a fraction) rounded upward to the next larger integer value. 
C)  not always possible to reach when tasks are actually assigned to stations. 
D)  all of these. 
E)  none of these.

Question 13

The assumptions necessary for a successful product-oriented layout include all EXCEPT which of the following?

Accepted Answer

A)  adequate volume for high equipment utilization 
B)  standardized product 
C)  volatile product demand 
D)  adequately standardized supplies of raw materials and components 
E)  All of these are appropriate assumptions. 
A)  adequate volume for high equipment utilization 
B)  standardized product 
C)  volatile product demand 
D)  adequately standardized supplies of raw materials and components 
E)  All of these are appropriate assumptions.

Question 14

What is the primary reason why retailers tend to locate high-draw items around the periphery of the store?

Accepted Answer

A)  More shelf space for those popular items is available around the periphery. 
B)  There will be less congestion of customers than there would be in the middle. 
C)  This arrangement will help to maximize customer exposure to other items in the store. 
D)  It is easier to put large advertisement signs on the outside walls right next to the items. 
E)  This arrangement allows customers to travel through the store as quickly as possible. 
A)  More shelf space for those popular items is available around the periphery. 
B)  There will be less congestion of customers than there would be in the middle. 
C)  This arrangement will help to maximize customer exposure to other items in the store. 
D)  It is easier to put large advertisement signs on the outside walls right next to the items. 
E)  This arrangement allows customers to travel through the store as quickly as possible.

Question 15

________ allowances are those that account for the distance from employees to restrooms, water fountains, and other facilities.

Accepted Answer

The answer of ________ allowances are those that account for...

Question 16

Assembly line balancing has just been used to solve a product layout problem. Two solutions look especially attractive to the plant managers. Both solutions make the same output per day, and both have the same number of workstations. The managers were going to break the tie by looking at line efficiency, but discovered that both lines had the same efficiency as well. Should they have been surprised at this? Explain.

Accepted Answer

No, they should not be surprised. Effici

Question 17

What layout strategy deals with low-volume, high-variety production?

Accepted Answer

A)  fixed-position layout 
B)  retail layout 
C)  warehouse layout 
D)  office layout 
E)  process-oriented layout 
A)  fixed-position layout 
B)  retail layout 
C)  warehouse layout 
D)  office layout 
E)  process-oriented layout

Question 18

Which of the following is NOT one of the factors complicating the techniques for addressing the fixed-position layout?

Accepted Answer

A)  The volume of materials needed is dynamic. 
B)  At different stages of a project, different materials are needed; therefore, different items become critical as the project develops. 
C)  Takt times at workstations are dynamic. 
D)  There is limited space at virtually all sites. 
E)  All of these are complicating factors. 
A)  The volume of materials needed is dynamic. 
B)  At different stages of a project, different materials are needed; therefore, different items become critical as the project develops. 
C)  Takt times at workstations are dynamic. 
D)  There is limited space at virtually all sites. 
E)  All of these are complicating factors.

Question 19

The disadvantages of process-oriented layout come from:

Accepted Answer

A)  the use of special purpose equipment. 
B)  machine maintenance, which tends to seriously degrade the capacity of the entire system. 
C)  the use of specialized material handling equipment. 
D)  the need for stable demand. 
E)  the general-purpose use of the equipment. 
A)  the use of special purpose equipment. 
B)  machine maintenance, which tends to seriously degrade the capacity of the entire system. 
C)  the use of specialized material handling equipment. 
D)  the need for stable demand. 
E)  the general-purpose use of the equipment.

Question 20

An initial analysis of a laboratory activity resulted in the first table below. After this analysis, the managers determined that their element descriptions were not as accurate as they should have been-they had left out an element, underestimated a distance, and understated the need for accuracy. They revised the table of element data, which appears in the second table.
     Calculate the total standard minutes for the original activity "pouring tube specimen." Calculate the total standard minutes for the revised activity "pouring tube specimen." What is the increase, in seconds, from the first version to the second? (Round calculations to four decimal places.)

Accepted Answer

The elements of the original description

Exam 9: Human Resources, Job Design, and Work Measurement

The ________ studies showed that there is a dynamic social system in the workplace.

In time studies, personal time allowances are often established in which of the following ranges?

The average observed time for a given job is 10 minutes. The performance rating is 80%, and allowances are set by contract at 8%. What is the standard time?

Process-oriented layouts typically have high levels of work-in-process inventory.

Deloitte & Touche solved the empty desk problem by:

Which of the following reduces product handling, inventory, and facility costs, but requires both (1) tight scheduling and (2) accurate inbound product information?

Which of the following does NOT support the retail layout objective of maximizing customer exposure to products?

Identify the five steps of the work-sampling procedure.

Flexible workweek is a system that allows employees, within limits, to determine their own work schedules.

A production line is to be designed for a job with four tasks. The task times are 2.4 minutes, 0.4 minutes, 0.9 minutes, and 2.7 minutes. After line balancing, the largest possible assigned cycle time is ________ minutes, and the smallest possible assigned cycle time is ________ minutes.

The separate plants that produce seat belts, fuel tanks, and exhaust systems for Toyota are:

In assembly-line balancing, the theoretical minimum number of workstations is:

The assumptions necessary for a successful product-oriented layout include all EXCEPT which of the following?

What is the primary reason why retailers tend to locate high-draw items around the periphery of the store?

________ allowances are those that account for the distance from employees to restrooms, water fountains, and other facilities.

What layout strategy deals with low-volume, high-variety production?

Which of the following is NOT one of the factors complicating the techniques for addressing the fixed-position layout?

The disadvantages of process-oriented layout come from:

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategies

Location Strategies

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Applying Analytics to Big Data in Operations Management

Filters

A production line is to be designed for a job with four tasks. The task times are 2.4 minutes, 0.4 minutes, 0.9 minutes, and 2.7 minutes. After line balancing, the largest possible assigned cycle time is minutes, and the smallest possible assigned cycle time is minutes.