Question 1

The visual workplace:

Accepted Answer

A)  uses low-cost visual devices to share information. 
B)  may use andons. 
C)  may use clocks to remind employees of the goal. 
D)  may use kanbans to reduce inventory. 
E)  All of these describe the visual workplace. 
A)  uses low-cost visual devices to share information. 
B)  may use andons. 
C)  may use clocks to remind employees of the goal. 
D)  may use kanbans to reduce inventory. 
E)  All of these describe the visual workplace.

Question 2

An assembly line has been designed to make battery-powered beverage mixers. Task details are shown in the table below:
   (a) What is the assigned cycle time (in minutes)?
(b) What is the maximum output rate of this line in mixers per hour?
(c) What is the total idle time per cycle?
(d) What is the assembly line's efficiency?

Accepted Answer

Cycle time is 5.0 minutes (gov

Question 3

Employee empowerment is a popular extension of labor specialization.

Accepted Answer

A) True 
 B)False

Question 4

The objective of a human resource strategy is to:

Accepted Answer

A)  produce the demand forecast at the lowest possible labor cost. 
B)  match employment levels with demand. 
C)  achieve a reasonable quality of work life at low cost. 
D)  manage labor and design jobs so people are effectively and efficiently utilized. 
E)  hire the most diversified workforce possible. 
A)  produce the demand forecast at the lowest possible labor cost. 
B)  match employment levels with demand. 
C)  achieve a reasonable quality of work life at low cost. 
D)  manage labor and design jobs so people are effectively and efficiently utilized. 
E)  hire the most diversified workforce possible.

Question 5

What is methods analysis?

Accepted Answer

Methods analysis focuses on ho

Question 6

A firm operates a flow shop building kitchen cabinetry for recreational vehicles. The major activities of this process are listed below.
   (a) Draw the appropriate network for this project.
(b) What would the cycle time be if the goal is to produce 30 units per month (the plant operates
180 hours per month)?
(c) What is the theoretical minimum number of workstations needed?
(d) Balance with the most following tasks heuristic. What tasks are assigned to which stations?
(e) What is the efficiency of the line obtained in part d?

Accepted Answer

@#IMG-DLM& @#IMG-DLM& (b) The cycle time is 180/30 = 6 hours

Question 7

________ is a means of determining staffing policies dealing with employment stability, work schedules, and work rules.

Accepted Answer

The answer of ________ is a means of determining staffing...

Question 8

A therblig is a very small amount of time: one hundred-thousandth of an hour.

Accepted Answer

A) True 
 B)False

Question 9

Equitable pay alone cannot achieve a reasonable quality of work life in an organization.

Accepted Answer

A) True 
 B)False

Question 10

"Visual workplace" is a term coined by Hawthorne, and it refers to the need for proper lighting at employee workstations.

Accepted Answer

A) True 
 B)False

Question 11

Workspace can inspire informal and productive encounters if it balances what three physical and social aspects?

Accepted Answer

A)  proximity, privacy, and persuasion 
B)  privacy, persuasion, and permission 
C)  proximity, privacy, and permission 
D)  proximity, persuasion, and permission 
E)  proximity, persuasion, and passion 
A)  proximity, privacy, and persuasion 
B)  privacy, persuasion, and permission 
C)  proximity, privacy, and permission 
D)  proximity, persuasion, and permission 
E)  proximity, persuasion, and passion

Question 12

________ systems provide some portion of any profit for distribution to employees.

Accepted Answer

The answer of ________ systems provide some portion of any...

Question 13

The classical stopwatch study, or time study, was originally proposed by Western Electric's Hawthorne Commission in the 1920s.

Accepted Answer

A) True 
 B)False

Question 14

Identify Hackman and Oldham's five desirable characteristics of job design.

Accepted Answer

(1) skill variety; (

Question 15

Which of the following is NOT a method used to set labor standards?

Accepted Answer

A)  historical experience 
B)  time studies 
C)  predetermined time standards 
D)  work sampling 
E)  government laws and regulations 
A)  historical experience 
B)  time studies 
C)  predetermined time standards 
D)  work sampling 
E)  government laws and regulations

Question 16

Which of the following statements regarding incentive systems is FALSE?

Accepted Answer

A)  Bonuses are often used to reward employees. 
B)  Nearly all U.S. manufacturing firms use incentive systems based on individual or group productivity. 
C)  Employee bonuses are sometimes received in the form of stock ownership or stock options. 
D)  The Scanlon plan is a form of profit sharing that rewards employees for improvements made in an organization's performance. 
E)  Increasing use of cross-training has led to increasing use of knowledge-based pay systems. 
A)  Bonuses are often used to reward employees. 
B)  Nearly all U.S. manufacturing firms use incentive systems based on individual or group productivity. 
C)  Employee bonuses are sometimes received in the form of stock ownership or stock options. 
D)  The Scanlon plan is a form of profit sharing that rewards employees for improvements made in an organization's performance. 
E)  Increasing use of cross-training has led to increasing use of knowledge-based pay systems.

Question 17

________ refers to the physical surroundings in which a service takes place, and how they affect customers and employees.

Accepted Answer

The answer of ________ refers to the physical surroundings in...

Question 18

An advantage of work sampling is that:

Accepted Answer

A)  no observation is required. 
B)  it involves study of the equipment only. 
C)  a performance rating is necessary. 
D)  the time spent observing the employee is relatively short. 
E)  it is more effective than time studies when task times are short. 
A)  no observation is required. 
B)  it involves study of the equipment only. 
C)  a performance rating is necessary. 
D)  the time spent observing the employee is relatively short. 
E)  it is more effective than time studies when task times are short.

Question 19

The techniques for addressing the fixed-position layout are complicated by what three factors? What is an alternative strategy to address these?

Accepted Answer

(1) There is limited space at virtually

Question 20

Which of Hackman and Oldham's five job characteristics refers to providing a sense that the job has an impact on the organization and society?

Accepted Answer

A)  skill variety 
B)  job identity 
C)  job significance 
D)  feedback 
E)  autonomy 
A)  skill variety 
B)  job identity 
C)  job significance 
D)  feedback 
E)  autonomy

Exam 9: Human Resources, Job Design, and Work Measurement

The visual workplace:

Employee empowerment is a popular extension of labor specialization.

The objective of a human resource strategy is to:

What is methods analysis?

________ is a means of determining staffing policies dealing with employment stability, work schedules, and work rules.

A therblig is a very small amount of time: one hundred-thousandth of an hour.

Equitable pay alone cannot achieve a reasonable quality of work life in an organization.

"Visual workplace" is a term coined by Hawthorne, and it refers to the need for proper lighting at employee workstations.

Workspace can inspire informal and productive encounters if it balances what three physical and social aspects?

________ systems provide some portion of any profit for distribution to employees.

The classical stopwatch study, or time study, was originally proposed by Western Electric's Hawthorne Commission in the 1920s.

Identify Hackman and Oldham's five desirable characteristics of job design.

Which of the following is NOT a method used to set labor standards?

Which of the following statements regarding incentive systems is FALSE?

________ refers to the physical surroundings in which a service takes place, and how they affect customers and employees.

An advantage of work sampling is that:

The techniques for addressing the fixed-position layout are complicated by what three factors? What is an alternative strategy to address these?

Which of Hackman and Oldham's five job characteristics refers to providing a sense that the job has an impact on the organization and society?

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategies

Location Strategies

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Applying Analytics to Big Data in Operations Management

Filters