Exam 1: Communication Foundations
Exam 1: Communication Foundations59 Questions
Exam 2: Interpersonal Communication67 Questions
Exam 3: Emotional Intelligence: Managing Self and Relationships69 Questions
Exam 4: Negotiation and Conflict Management65 Questions
Exam 5: Intercultural Communication70 Questions
Exam 6: Communication Across the Organisation71 Questions
Exam 7: Leadership66 Questions
Exam 8: Team and Work Group Communication72 Questions
Exam 9: Effective Meetings: Face-To-Face and Virtual72 Questions
Exam 10: Customer Engagement47 Questions
Exam 11: Public Relations72 Questions
Exam 12: Managing Big Data and Knowledge51 Questions
Exam 13: Researching and Processing Information65 Questions
Exam 14: Conducting Surveys and Questionnaires75 Questions
Exam 15: Critical Thinking, Argument, Logic and Persuasion70 Questions
Exam 16: Communicating Through Visuals70 Questions
Exam 17: Oral Presentations and Public Speaking69 Questions
Exam 18: Writing for the Professions75 Questions
Exam 19: Writing Correspondence, Emails and Short Reports80 Questions
Exam 20: Writing Long Reports70 Questions
Exam 21: Writing Reflective Journals64 Questions
Exam 22: Academic Writing55 Questions
Exam 23: Social Media43 Questions
Exam 24: Writing for the Web69 Questions
Exam 25: The Job Search, Résumés and Interviews in the Digital Era68 Questions
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Social network services are primarily web-based and offer various ways for users to interact: discussion groups, messaging, chat rooms, email, videos, blogging and file sharing.
(True/False)
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When communicating, the encoding of the message is initially done by:
(Multiple Choice)
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The outcome of effective two-way communication outside an organisation is:
(Multiple Choice)
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Every communicator brings to their communication with others:
(Multiple Choice)
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Time factors such as the present, transitory or temporary nature of the context within which the communication occurs make up the temporal dimension.
(True/False)
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The primary difference between the transmission and helical models of communication is:
(Multiple Choice)
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Ethical constraints affect the way we think about what is wrong and the way business is conducted.
(True/False)
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Illegal and unethical behaviour are identical and have the same ramifications for an organisation.
(True/False)
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Communication is best defined as human experiences transmitted by the spoken word via a channel.
(True/False)
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One of the biggest emerging challenges for local, national and global business is the need to look after the interests of business owners.
(True/False)
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The receiver hears, reads or looks in order to encode the message.
(True/False)
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Leaders and managers with the capacity to communicate effectively are able to work effectively with people.
(True/False)
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An appropriate channel suits the communication purpose, the needs of the sender, the message and receiver.
(True/False)
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Effective use of communication technologies reduces the need for face-to-face meetings in an organisational context.
(True/False)
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In Berlo's model, the channel of communication is related to:
(Multiple Choice)
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