Exam 5: Learning and Creativity

Which of the following does NOT have to be met for vicarious learning to take place?

A robber observed how a man disabled his home alarm system. The man punched in four numbers and then pressed star on the keypad. A day later the robber attempted to break in. He punched the same four numbers into the keypad. The alarm was again disabled. Did vicarious learning occur? Why or why not?

A new employee is very nervous about the behaviors she is expected to perform on her new job. A compassionate co-worker with a similar position wants to help her succeed in fulfilling her job responsibilities. The co-worker would BEST help by ________.

Employees should be punished when some of their creative ideas do not pan out in order to ensure future creative ideas are useable.

All of the following describe learning EXCEPT ________.

Systems thinkers recognize that ________.

Operant conditioning is learning that takes place when the learner recognizes the connection between a behavior and its consequences.

OB MOD can only be used effectively in a narrow range of service industries.

Dan Miller is trying to learn how to use a new computer system by watching a co-worker, Tom Seigmund, use the software on his computer. Social learning theory would refer to Tom as ________.

Fred Friend sometimes rewards his workers by ordering out for pizza. He usually does this after he has received three to five compliments on his department's performance, but over time, it averages out to every four compliments. Fred is using a ________.

According to operant conditioning theory, punishment ________ the probability of an undesired behavior.

Antecedents help employees distinguish between desirable and undesirable behaviors and their consequences.

The reinforcement of successive and closer approximations to a desired behavior is known as shaping.

A student keeps up with her assigned reading from her biology textbook and is already finished reading 20 of the 25 chapters. Which of the following statements is MOST LIKELY true?

The performance of a desired behavior is reinforced on ________ when partial reinforcement is used to encourage learning.

When you model the study habits you observed in a classmate, who is earning A's in the course, you are engaging in vicarious learning.

Which of the following is NOT an example of a self-reinforcer?

Negative reinforcement increases the probability of desired behavior.

What is reinforcement and what is its significance for managers?

How does self-efficacy affect learning?