Question 1

Shaping should not be used when it is unlikely that employees will be able to perform the desired behaviors all at once.

Accepted Answer

A) True 
 B)False

Question 2

Discuss the individual differences of employees that contribute to creativity.

Accepted Answer

Individual differences of employees have

Question 3

If managers wish to lessen the probability that an undesired behavior will occur, they need to first determine what is currently reinforcing the behavior and then remove the source of reinforcement.

Accepted Answer

A) True 
 B)False

Question 4

Define the concept of learning.

Accepted Answer

Learning is relatively permanent change

Question 5

________ reinforcement reinforces behavior every time it occurs.

Accepted Answer

A)  Fixed-interval 
B)  Immediate 
C)  Continuous 
D)  Variable-interval 
A)  Fixed-interval 
B)  Immediate 
C)  Continuous 
D)  Variable-interval

Question 6

The steps in the creative process always occur in a certain sequence.

Accepted Answer

A) True 
 B)False

Question 7

An external locus of control hinders creativity because employees believe that their own efforts are unimportant.

Accepted Answer

A) True 
 B)False

Question 8

Self-efficacy is a person's belief about his or her ability to perform a particular behavior successfully.

Accepted Answer

A) True 
 B)False

Question 9

Opponents of the use of OB MOD in organizations claim that it does all of the following EXCEPT ________.

Accepted Answer

A)  removes individuality from the organization 
B)  strips employees of their dignity 
C)  robs employees of their initiative 
D)  destroys organizational effectiveness 
A)  removes individuality from the organization 
B)  strips employees of their dignity 
C)  robs employees of their initiative 
D)  destroys organizational effectiveness

Question 10

Negative reinforcement often has unintended side effects and makes for an unpleasant work environment.

Accepted Answer

A) True 
 B)False

Question 11

Evidence shows that creativity is more likely to occur in some groups and organizations than in others.

Accepted Answer

A) True 
 B)False

Question 12

The generation of novel and useful ideas is defined as ________.

Accepted Answer

A)  R & D 
B)  innovation 
C)  creativity 
D)  new thinking 
A)  R & D 
B)  innovation 
C)  creativity 
D)  new thinking

Question 13

Employees with low self-efficacy who think they are unlikely to learn a difficult task are MOST likely to give up as soon as an obstacle appears or the going gets a little tough.

Accepted Answer

A) True 
 B)False

Question 14

The negative consequence of an undesired behavior is called a negative reinforcer.

Accepted Answer

A) True 
 B)False

Question 15

OB MOD should be used to encourage subjective, abstract behaviors that are difficult to measure.

Accepted Answer

A) True 
 B)False

Question 16

Experiential learning is essentially a vicarious event.

Accepted Answer

A) True 
 B)False

Question 17

If a manager wants punishment to have the desired effect, he should NOT ________.

Accepted Answer

A)  downplay the emotional element involved in punishment 
B)  reprimand in public to serve as a warning to others 
C)  provide employees with a desired behavior in place of the undesired behavior 
D)  make sure the chosen negative consequence is indeed a punishment for the individual 
A)  downplay the emotional element involved in punishment 
B)  reprimand in public to serve as a warning to others 
C)  provide employees with a desired behavior in place of the undesired behavior 
D)  make sure the chosen negative consequence is indeed a punishment for the individual

Question 18

When positive and negative reinforcement is used to promote learning, the magnitude of the consequences should be ________ to the desired behavior.

Accepted Answer

A)  related 
B)  unrelated 
C)  equivalent 
D)  simultaneous 
A)  related 
B)  unrelated 
C)  equivalent 
D)  simultaneous

Question 19

When punishment is used, managers need to be very careful that while eliminating the undesired behavior, they do not create excessive hostility or negative feelings.

Accepted Answer

A) True 
 B)False

Question 20

________ is all of the information, skills, and expertise that an individual or a group has about the kind of work being performed.

Accepted Answer

A)  Autonomy 
B)  Situational synergy 
C)  Task-relevant knowledge 
D)  Operational awareness 
A)  Autonomy 
B)  Situational synergy 
C)  Task-relevant knowledge 
D)  Operational awareness

Shaping should not be used when it is unlikely that employees will be able to perform the desired behaviors all at once.

Discuss the individual differences of employees that contribute to creativity.

If managers wish to lessen the probability that an undesired behavior will occur, they need to first determine what is currently reinforcing the behavior and then remove the source of reinforcement.

Define the concept of learning.

________ reinforcement reinforces behavior every time it occurs.

The steps in the creative process always occur in a certain sequence.

An external locus of control hinders creativity because employees believe that their own efforts are unimportant.

Self-efficacy is a person's belief about his or her ability to perform a particular behavior successfully.

Opponents of the use of OB MOD in organizations claim that it does all of the following EXCEPT ________.

Negative reinforcement often has unintended side effects and makes for an unpleasant work environment.

Evidence shows that creativity is more likely to occur in some groups and organizations than in others.

The generation of novel and useful ideas is defined as ________.

Employees with low self-efficacy who think they are unlikely to learn a difficult task are MOST likely to give up as soon as an obstacle appears or the going gets a little tough.

The negative consequence of an undesired behavior is called a negative reinforcer.

OB MOD should be used to encourage subjective, abstract behaviors that are difficult to measure.

Experiential learning is essentially a vicarious event.

If a manager wants punishment to have the desired effect, he should NOT ________.

When positive and negative reinforcement is used to promote learning, the magnitude of the consequences should be ________ to the desired behavior.

When punishment is used, managers need to be very careful that while eliminating the undesired behavior, they do not create excessive hostility or negative feelings.

________ is all of the information, skills, and expertise that an individual or a group has about the kind of work being performed.

Introduction to Organizational Behavior

Individual Differences: Personality and Ability

Work Values Attitudes and Moods and Emotions

Perception Attribution and the Management of Diversity

The Nature of Work Motivation

Creating a Motivating Work Setting

Pay Careers and Changing Employment Relationships

Managing Stress and Work Life Balance

The Nature of Work Groups and Teams

Effective Work Groups and Teams

Leaders and Leadership

Power, Politics, Conflict, and Negotiation

Communicating Effectively in Organizations

Decision Making and Organizational Learning

Organizational Design and Structure

Organizational Culture and Ethical Behavior

Organization Change and Development

Filters

Exam 5: Learning and Creativity

Shaping should not be used when it is unlikely that employees will be able to perform the desired behaviors all at once.

Discuss the individual differences of employees that contribute to creativity.

If managers wish to lessen the probability that an undesired behavior will occur, they need to first determine what is currently reinforcing the behavior and then remove the source of reinforcement.

Define the concept of learning.

________ reinforcement reinforces behavior every time it occurs.

The steps in the creative process always occur in a certain sequence.

An external locus of control hinders creativity because employees believe that their own efforts are unimportant.

Self-efficacy is a person's belief about his or her ability to perform a particular behavior successfully.

Opponents of the use of OB MOD in organizations claim that it does all of the following EXCEPT ________.

Negative reinforcement often has unintended side effects and makes for an unpleasant work environment.

Evidence shows that creativity is more likely to occur in some groups and organizations than in others.

The generation of novel and useful ideas is defined as ________.

Employees with low self-efficacy who think they are unlikely to learn a difficult task are MOST likely to give up as soon as an obstacle appears or the going gets a little tough.

The negative consequence of an undesired behavior is called a negative reinforcer.

OB MOD should be used to encourage subjective, abstract behaviors that are difficult to measure.

Experiential learning is essentially a vicarious event.

If a manager wants punishment to have the desired effect, he should NOT ________.

When positive and negative reinforcement is used to promote learning, the magnitude of the consequences should be ________ to the desired behavior.

When punishment is used, managers need to be very careful that while eliminating the undesired behavior, they do not create excessive hostility or negative feelings.

________ is all of the information, skills, and expertise that an individual or a group has about the kind of work being performed.

Introduction to Organizational Behavior

Individual Differences: Personality and Ability

Work Values Attitudes and Moods and Emotions

Perception Attribution and the Management of Diversity

The Nature of Work Motivation

Creating a Motivating Work Setting

Pay Careers and Changing Employment Relationships

Managing Stress and Work Life Balance

The Nature of Work Groups and Teams

Effective Work Groups and Teams

Leaders and Leadership

Power, Politics, Conflict, and Negotiation

Communicating Effectively in Organizations

Decision Making and Organizational Learning

Organizational Design and Structure

Organizational Culture and Ethical Behavior

Organization Change and Development

Filters