Exam 15: Decision Making and Organizational Learning

March and Simon's administrative decision-making model explains how ________.

Although groupthink occurs only in cohesive groups, many cohesive groups never succumb to this faulty mode of decision making.

Programmed decision making responds to recurring opportunities and problems.

When members of an organization choose how to respond to new or novel problems and opportunities, they engage in nonprogrammed decision making.

One of the assumptions of the classical model of decision making is that ________.

Electronic brainstorming can prevent some of the production blocking that occurs during face-to-face brainstorming sessions.

The owner of a local ice cream shop, which makes homemade ice cream, recently bought a very expensive industrial-sized mixer so that the shop could make bigger batches of ice cream at once. At first he thought the mixer would allow him to speed up the ice cream making process, but now he is having doubts about whether the cost of the mixer is worth the time saved. The owner is experiencing ________.

Peter Senge has argued that for organizational learning to occur, each person needs to develop a sense of personal mastery.

________ promote well-being and do not cause harm to members of an organization or to other people affected by an organization's activities.

The process of organizational learning seeks to improve the decision-making ability of employees and enhance organizational efficiency and effectiveness.

Group decision making is MOST LIKELY to have clear advantages over individual decision making when ________.

In meetings regarding the Cuban missile crisis that occurred during the presidential administration of John F. Kennedy, one of Kennedy's oldest allies, Dean Rusk, seems to question every decision the president and his advisors made. Some historians have speculated that Kennedy asked Rusk to criticize, raise objection to, and identify problems with any decisions the group made. This would mean that Kennedy had asked Rusk to be the ________.

The ________ reflects the tendency to determine the frequency of an event and its causes by how easy these events and causes are to remember.

The government of one of the counties near Disney World in Florida predicted a modest 6 percent growth in tourism for 1992 over 1991. The actual amount of tourism in 1992, which affects the taxes the county can collect, was down in comparison to 1991. Further investigation showed that the 1991 numbers were higher than usual because of the Gulf War, when many Americans chose not to travel abroad. The county planners had apparently been biased by the ________.

________ involves organizational members searching for and experimenting with new kinds of behaviors to increase effectiveness.

The principle of ________ emphasizes that in order to create a learning organization, managers must recognize how learning at the individual and group levels affect each other.

What is a learning organization? Discuss the principles for a learning organization that were developed by Peter Senge.

One of the limitations of the classical model of decision making is that decision makers ________.

When the Delphi technique is used experts meet face-to-face to make decisions.

Arthur Goldberg once said, "If Columbus had an advisory committee, he would probably still be at the dock." He would MOST LIKELY agree with which statement?