Question 1

When compared to decisions made by individuals, decisions made by groups tend to be more balanced or "middle-of-the-road."

Accepted Answer

A) True 
 B)False

Question 2

The fact that decisions made by groups are more extreme than decisions made by individuals is LEAST LIKELY associated with ________.

Accepted Answer

A)  the diffusion of responsibility occurs 
B)  knowing that other group members support the same decision can cause group members to become more confident in their position 
C)  as a group discusses alternatives, members of the group come up with persuasive arguments to support their favored alternative and the group's confidence in the chosen alternative increases 
D)  the diversity found in groups that cannot exist within single individuals 
A)  the diffusion of responsibility occurs 
B)  knowing that other group members support the same decision can cause group members to become more confident in their position 
C)  as a group discusses alternatives, members of the group come up with persuasive arguments to support their favored alternative and the group's confidence in the chosen alternative increases 
D)  the diversity found in groups that cannot exist within single individuals

Question 3

The availability heuristic can lead to an overestimation of the frequency of vivid or extreme events and their causes.

Accepted Answer

A) True 
 B)False

Question 4

While heuristics can expedite the decision-making process, it can also lead to biases that cause systematic decision-making errors.

Accepted Answer

A) True 
 B)False

Question 5

According to Senge, ________ involves creating an ongoing frame of reference that all the organization's members use to frame problems or opportunities and that binds them to an organization.

Accepted Answer

A)  developing systems thinking 
B)  building a shared vision 
C)  using complex mental models 
D)  practicing personal mastery 
A)  developing systems thinking 
B)  building a shared vision 
C)  using complex mental models 
D)  practicing personal mastery

Question 6

A researcher is concerned about the side effects of a beauty product. She knows that if she mentions her concerns, the company will lose a great deal of money and she may lose her job. She decides to report her findings because she thinks the safety of consumers is more important than profits. She would BEST be described as engaging in ________ decision making.

Accepted Answer

A)  performance program 
B)  nonprogrammed 
C)  ethical 
D)  programmed 
A)  performance program 
B)  nonprogrammed 
C)  ethical 
D)  programmed

Question 7

When managers decide not to launch a product in a specific global market because it did not perform well in a similar market, they are using the representativeness heuristic.

Accepted Answer

A) True 
 B)False

Question 8

Heuristics can lead to ________, or systematic errors in decision making.

Accepted Answer

A)  biases 
B)  debacles 
C)  proclivities 
D)  bounded rationality 
A)  biases 
B)  debacles 
C)  proclivities 
D)  bounded rationality

Question 9

Decisions are made in response to either problems or opportunities.

Accepted Answer

A) True 
 B)False

Question 10

When it comes to group decision making, teams that include members ________ are MOST LIKELY to provide the best decisions because they will consider different points of view.

Accepted Answer

A)  with similar technical training 
B)  who are diverse in terms of age, gender, or race 
C)  who have worked as a unit for extended periods 
D)  who never disagree with one another 
A)  with similar technical training 
B)  who are diverse in terms of age, gender, or race 
C)  who have worked as a unit for extended periods 
D)  who never disagree with one another

Question 11

Group decisions are characterized by a diffusion of responsibility.

Accepted Answer

A) True 
 B)False

Question 12

The use of information technology (IT) can reduce the effects of biases and heuristics on decision making.

Accepted Answer

A) True 
 B)False

Question 13

What is group polarization?

Accepted Answer

Group polarization is a consequence of g

Question 14

Decisions about the degree to which costs must be cut are often made using the anchoring and adjustment heuristic.

Accepted Answer

A) True 
 B)False

Question 15

Heuristics are best described as ________.

Accepted Answer

A)  helpful and effective in all situations 
B)  helpful in some situations and dangerous in others 
C)  harmful and nonproductive in all situations 
D)  harmful when used in nonprogrammed decision making 
A)  helpful and effective in all situations 
B)  helpful in some situations and dangerous in others 
C)  harmful and nonproductive in all situations 
D)  harmful when used in nonprogrammed decision making

When compared to decisions made by individuals, decisions made by groups tend to be more balanced or "middle-of-the-road."

The fact that decisions made by groups are more extreme than decisions made by individuals is LEAST LIKELY associated with ________.

The availability heuristic can lead to an overestimation of the frequency of vivid or extreme events and their causes.

While heuristics can expedite the decision-making process, it can also lead to biases that cause systematic decision-making errors.

According to Senge, ________ involves creating an ongoing frame of reference that all the organization's members use to frame problems or opportunities and that binds them to an organization.

When managers decide not to launch a product in a specific global market because it did not perform well in a similar market, they are using the representativeness heuristic.

Heuristics can lead to ________, or systematic errors in decision making.

Decisions are made in response to either problems or opportunities.

When it comes to group decision making, teams that include members ________ are MOST LIKELY to provide the best decisions because they will consider different points of view.

Group decisions are characterized by a diffusion of responsibility.

The use of information technology (IT) can reduce the effects of biases and heuristics on decision making.

What is group polarization?

Decisions about the degree to which costs must be cut are often made using the anchoring and adjustment heuristic.

Heuristics are best described as ________.

Introduction to Organizational Behavior

Individual Differences: Personality and Ability

Work Values Attitudes and Moods and Emotions

Perception Attribution and the Management of Diversity

Learning and Creativity

The Nature of Work Motivation

Creating a Motivating Work Setting

Pay Careers and Changing Employment Relationships

Managing Stress and Work Life Balance

The Nature of Work Groups and Teams

Effective Work Groups and Teams

Leaders and Leadership

Power, Politics, Conflict, and Negotiation

Communicating Effectively in Organizations

Organizational Design and Structure

Organizational Culture and Ethical Behavior

Organization Change and Development

Filters

Exam 15: Decision Making and Organizational Learning

When compared to decisions made by individuals, decisions made by groups tend to be more balanced or "middle-of-the-road."

The fact that decisions made by groups are more extreme than decisions made by individuals is LEAST LIKELY associated with ________.

The availability heuristic can lead to an overestimation of the frequency of vivid or extreme events and their causes.

While heuristics can expedite the decision-making process, it can also lead to biases that cause systematic decision-making errors.

According to Senge, ________ involves creating an ongoing frame of reference that all the organization's members use to frame problems or opportunities and that binds them to an organization.

When managers decide not to launch a product in a specific global market because it did not perform well in a similar market, they are using the representativeness heuristic.

Heuristics can lead to ________, or systematic errors in decision making.

Decisions are made in response to either problems or opportunities.

When it comes to group decision making, teams that include members ________ are MOST LIKELY to provide the best decisions because they will consider different points of view.

Group decisions are characterized by a diffusion of responsibility.

The use of information technology (IT) can reduce the effects of biases and heuristics on decision making.

What is group polarization?

Decisions about the degree to which costs must be cut are often made using the anchoring and adjustment heuristic.

Heuristics are best described as ________.

Introduction to Organizational Behavior

Individual Differences: Personality and Ability

Work Values Attitudes and Moods and Emotions

Perception Attribution and the Management of Diversity

Learning and Creativity

The Nature of Work Motivation

Creating a Motivating Work Setting

Pay Careers and Changing Employment Relationships

Managing Stress and Work Life Balance

The Nature of Work Groups and Teams

Effective Work Groups and Teams

Leaders and Leadership

Power, Politics, Conflict, and Negotiation

Communicating Effectively in Organizations

Organizational Design and Structure

Organizational Culture and Ethical Behavior

Organization Change and Development

Filters